Integration and Training Coordinator

Job Description

Job Description

Job Title: INTEGRATION AND TRAINING COORDINATOR

Department: TSQ

Reports to: SENIOR TRAINING MANAGER

FLSA Status: ☐ Exempt ☒ Non-Exempt

Date of latest update: May 21, 2026

Job Summary: The Integration and Training Coordinator sits within the Training, Safety, and Quality department and is responsible for delivering engaging, consistent, and effective onboarding experiences that ensure new hires are operationally ready, confident in their tools, and set up for long-term success. This role partners closely with Human Resources, IT, Operations, and business leaders to bridge the gap between HR orientation and day-to-day role readiness through training, systems education, and ongoing learning support.

• Plan, coordinate, and facilitate onboarding sessions focused on company operations, tools, systems, safety, and role readiness across virtual and hybrid environments.
• Serve as the primary point of contact for training-related onboarding questions during a new hire’s first 30 to 90 days.
• Ensure onboarding delivery is consistent, scalable, and effective across multiple markets, roles, and hiring volumes.
• Deliver onboarding training sessions, including company overview, operating model, safety and compliance, and role-specific systems education.

• Partner closely with HR, IT, and Operations to ensure new hires are fully prepared for day one.
• Collaborate with IT to confirm new hires receive the appropriate equipment, system access, and tools by their start date.
• Verify training and systems readiness prior to onboarding sessions to support a smooth transition into the role.

• Design, schedule, and facilitate Lunch & Learn sessions focused on Microsoft Teams best practices, core Microsoft applications, and internal workflows.
• Develop job aids, quick-reference guides, and session recordings for ongoing, on-demand learning.
• Use Lunch & Learn programs to reinforce learning, address recurring questions, and improve day-to-day tool adoption.

• Track onboarding training completion, systems readiness, and outstanding learning requirements.
• Participate in 30-, 60-, and 90-day check-ins related to onboarding effectiveness and training application.
• Collaborate with managers to assess training effectiveness and identify learning gaps.
• Collect feedback and continuously improve onboarding programs and learning resources.

• Experience in onboarding, training, learning and development, or enablement roles.
• Strong facilitation and communication skills with the ability to engage diverse audiences.
• Spanish proficiency required (verbal and written) to support bilingual new hires and stakeholders.
• Comfortable teaching and supporting Microsoft tools and internal systems.
• Highly organized with strong coordination and follow-up skills.
• Ability to collaborate effectively across departments, including HR, IT, and Operations.
• Experience supporting onboarding across multiple locations or business units is a plus.

The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned.