Restaurant Manager

We are looking for an experienced, hands‑on Restaurant Manager to join our growing team and play an important role in the day‑to‑day success of our restaurant. This is a leadership position for someone who enjoys being on the floor, leading a team, creating an exceptional guest experience, and making sure the restaurant operates at a high standard from open to close. The Restaurant Manager works closely with the ownership and management team and is responsible for leading restaurant operations, supporting employees, maintaining service and food‑quality standards, and helping drive sales, labor, and profitability goals. This is a hands‑on management position. We are looking for someone who is comfortable leading from the front, making decisions in a fast‑paced environment, and holding themselves and the team accountable. RESPONSIBILITIES: Oversee daily restaurant operations and ensure the restaurant is ready for service. Lead opening, shift-change, and closing procedures. Monitor service flow, staffing levels, and overall restaurant performance. Ensure company standards, policies, and procedures are consistently followed. Help manage inventory, product availability, waste, and proper storage. Monitor restaurant cleanliness, organization, equipment, and overall appearance. Help achieve sales, labor, service, and profitability goals. Lead & Develop the Team Provide hands‑on leadership and direction to restaurant employees. Lead by example and create a positive, respectful, team‑oriented workplace. Coach employees and provide feedback when needed. Support employee training, onboarding, and development. Help hold team members accountable for attendance, performance, appearance, conduct, and company standards. Work closely with Assistant Managers, Shift Leaders, FOH, and BOH teams to maintain strong communication and teamwork. Deliver an Exceptional Guest Experience Ensure guests receive friendly, professional, and consistent service. Address customer questions, concerns, and complaints promptly and professionally. Resolve service issues within company guidelines. Maintain a welcoming and energetic presence throughout the restaurant. Maintain Food Safety & Restaurant Standards Ensure food safety, sanitation, cleanliness, and health department standards are followed. Monitor proper food handling, storage, preparation, and temperature control. Address food quality, cleanliness, or safety concerns immediately. Maintain a clean, safe, and organized restaurant environment. Support Financial & Administrative Operations Follow proper cash‑handling and POS procedures. Monitor discounts, voids, comps, refunds, and other POS transactions. Assist with cash procedures, deposits, reports, and reconciliation. Complete required reports, checklists, and operational documentation. Assist with scheduling, staffing, and coverage needs. Communicate operational issues, staffing concerns, and opportunities to the ownership and management team. QUALIFICATIONS/SKILLS/REQUIREMENTS: Previous restaurant or hospitality experience. Leadership or supervisory experience in a restaurant environment. Strong communication and customer service skills. Ability to lead, coach, and motivate a team. Ability to make sound decisions in a fast‑paced environment. Strong organizational and time‑management skills. Professional, dependable, and accountable approach to leadership. Ability to work effectively with both FOH and BOH teams. Ability to work flexible hours, including evenings, weekends, and holidays. Experience with POS systems, scheduling, inventory, cash handling, and labor management preferred. Food safety certification preferred or required as applicable. THIS ROLE REQUIRES: This position requires approximately 55 hours per week and flexibility to work evenings, weekends, holidays, and other high‑volume periods as business needs require. The Restaurant Manager will assist at multiple restaurant locations and may support operations across multiple affiliated companies as business needs require. PHYSICAL REQUIREMENTS: This position requires the ability to stand and walk for extended periods and regularly bend, reach, lift, carry, and move items associated with restaurant operations. The position requires working in a fast‑paced restaurant environment and may involve exposure to heat, cold, noise, food preparation equipment, cleaning products, and wet floors. DISCLAIMER: Employment Eligibility: Applicants must be legally authorized to work in the United States. The Company participates in the federal E-Verify program to verify employment eligibility. Job Description: This description is intended to provide a general overview of the position and is not an exhaustive list of all duties, responsibilities, qualifications, or requirements. Additional duties may be assigned based based on business needs. Equal Opportunity Employer: We are an Equal Opportunity Employer committed to providing employment opportunities to all qualified individuals without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, marital status, or any other status protected by applicable law. #J-18808-Ljbffr CHELAS SOUTH HARBOR LLC