Access Specialist

Access Specialist - Access & Intake The Access Specialist serves as an ambassador for Howard Center and is often the first point of contact for new clients. In this office/remote role, the specialist answers incoming calls for individuals of all ages and diagnoses and helps create a welcoming, supportive first experience. Responsibilities Establish professional relationships with clients and families seeking help Provide initial contact point for anyone contacting Howard Center Provide information about internal and external programs, resources and services Provide systems navigation Complete brief initial screening Schedule appointments for intake assessments Complete basic eligibility determination Complete clinical documentation in electronic health record Requirements A combination of experience and education will be considered Two years experience working in human services Experience with systems navigation, diverse populations, and knowledge of the array of services available Structure Part time (24 hrs/wk) AFSCME Union (dues will apply) Starting at $22.75 per hour Competitive salary commensurate to experience Benefits Generous time off starting at 36 days of combined time off per year for full-time employees (pro‑rated for part‑time) Comprehensive Health Insurance with 80% agency‑paid premium support for individuals, couples, and families (pro‑rated for part‑time) No deductible Point of Service Plan Two Dental options Vision Insurance Employer 401(k) contributions Employer Paid Life, AD&D, Short Term and Long Term insurance Medical & Childcare Flexible Spending Account Childcare Stipend Employee Assistance Program Employee referral program with financial payment Discounted online undergraduate/graduate courses through Champlain College truED Award‑winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more Employee referral and sign‑on bonus subject to Howard Center policy Equal Opportunity Statement Howard Center is proud to be an Equal Opportunity Employer. The agency's culture and service delivery is strengthened by the diversity of its workforce. #J-18808-Ljbffr Howard Center