Asst. Operation Manager/Field Supervisor - Landscape MGT

Job purpose

• Assist and partner with Operations Manager in leading and managing Field Operations for Landscape Management Division of a multi-million dollar landscape firm.
• Oversee maintenance crews by directing daily, weekly, and monthly operations, optimizing productivity, teaching and training, and assuring proper maintenance and allocation of department equipment and resources.
• Drive quality, excellence in service, and efficiency of execution to assure happy clients, a well-trained team, and profitability.

Duties and responsibilities

• Schedule and route maintenance staff daily & weekly with goal of maintaining 90-95% billable hours with staff.
• Check crew work & properties for quality of workmanship.
• Oversee and check daily job P&L tracking, employee attendance, hours tracking, employee vacation, GPS driving reports.
• Participate in employee evaluations, performance improvement, course correction and disciplinary action as needed.
• Run Maintenance meeting every morning before crews leave for the day
  • Check job progress
  • Assign daily tasks
  • Handle any issues or concerns
• Participate in Garden & Property Managers meeting at end of every work day
  • Check job progress
  • Handle any issues or concerns that pertain to Maintenance crews
• Run Wednesday safety meetings with crews.
• Assure supply stocks are maintained and help facilitate getting them where needed.
• Match invoices with orders.
• Step in to work on crew when needed
• Teach, train and instruct staff on proper practices and methods to do variety of Landscape Management tasks.
• Assist in equipment purchasing decisions.
• Will jump in and physically assist or lead crew when necessary.
• Snow season
  • Manage areas, crews, and individual staff.
  • Route services and assist in problem solving
  • Check & Inspect equipment for issues
  • Assemble sub–contractors for plowing and route them.
  • Order snow plow and supplies
  • Handle dispatching of snow team

Qualifications

• Education: 2- or 4-year degree in related field or equivalent experience.
• Experience: 2 or more years’ experience leading Landscape Management Operations in some capacity. 5 or more years of experience in execution of Landscape Management services.
• Knowledge: Require working and through knowledge of most things landscape maintenance from service execution, to equipment.
• Skills: Leadership/Management skills required, technical/trade related skill pertinent to landscape management: mowing, trimming, bed work, horticultural hand pruning, planting – additional skills in lawn care and lawn renovation, plant care and fertilization irrigation systems, and water features a significant plus. Some computer skills are necessary including: Word, Excel, Outlook, ability to learn and navigate internet, mobile phone, apps, and learn CRM and estimating software with relative ease.
• Characteristics: Organized, Driven, Self-motivated go-getter, with whatever it takes mentality. Supportive, team player that takes pride in his/her work and the success of the team. Good problem solver and collaborator.
• Professional Certifications: All a major plus.

Working conditions
This position requires adaptability. Days begin in office followed by site visits, job checks, site or crew problem solving and occasionally running a service route. Days end at the shop, where you are assisting in planning and preparing crews for the following day and 1 or 2 days a week securing and locking shop.

Physical requirements
This position is multi-faceted and in numerous environments. It requires some physical ability, where part of the day you are in the field. Some days will be spent moving from site to site in a truck and other times in your office or at your desk. Usually, it is all 3 to some degree each day.
To be considered for this position, the candidate must:

• Be willing and able to work 8-10 hours per day, 5-6 days per week.
• Pass a pre-employment background and driving record check.
• Have reliable transportation to and from work.
• Be authorized to work in the United States.

Supplemental Pay Types:

• Profit sharing
• Team incentives
• Impact Bonuses
• Employee point reward system
• Bonus pay
• Signing bonus

Why Join The Pattie Group, Inc.?
At The Pattie Group, we believe in growing great landscapes and great people. Here are just a few of the benefits you’ll enjoy when you join our team:

• Clear Career Growth Path: Advance your career with opportunities to move up and throughout our team, positioning yourself for amazing personal and team success, supported by our comprehensive in-house training and development programs.
• Commitment to Learning: We invest in our people with 45 hours of paid education annually , including both industry-specific and personal development courses — because learning never stops here.
• Comprehensive Benefits Package:
  • Medical, dental, and vision insurance
  • Short-term disability coverage
  • Life insurance
  • 401(k) retirement plan with Company Matching Contributions
  • Profit-sharing opportunities
  • Paid Time Off and Paid Holidays
• A Culture That Values Fun and Connection:
  • Regular company picnics, parties, team cookouts, and staff baseball games
  • An annual awards banquet to celebrate our team’s hard work and achievements
  • Community involvement offering Charity and Kindness
• Employee Recognition and Rewards to recognize your dedication and contributions.
  • Discounted services, materials, and more!
  • Employee of the month recognition!
  • Team incentives and Profit Sharing

At The Pattie Group, you’re not just joining a company — you’re joining a team that values your growth, celebrates your success, and knows how to have fun along the way.