Director Commercial Performance, RMCC Managed
$40 per hourHilton Chicago
Job Identification: 224027
Job Category: Revenue Management
Job Schedule: Full time
Equal Opportunity Employer EOE, including disability/vets
Exceptional Hospitality Starts with You
The location for this position is virtual/remote
The Revenue Management Consolidated Center (RMCC) offers owned, managed, and franchised hotels world-class revenue management and sales services. Responsible for helping hotels grow market share and outperform our competitors, the team of over 400 professionals supports over 2,400 hotels in the Americas. As a Director, RMCC Americas Managed, you will support the team that's helping a portfolio of Managed hotels consistently grow market share and outperform competitors. On the RMCC Americas Leadership team reporting to the Senior Director, RMCC Americas, you will work on projects including hotel performance deep dives, Managed budget achievement, and rolling out new initiatives.
What you'll do during a typical day:
Lead hotel facing revenue management strategy for a portfolio of Managed hotels in the Americas
Lead and develop team members deployed to support the portfolio
Drive market share through strategy collaboration
How you'll collaborate with others:
Collaborate with RMCC Leadership and your team of direct reports
Partner with property level commercial teams to drive performance
Managed regional leadership on key owner deliverables and meetings
Deliverables you'll take ownership of:
Property and portfolio market share and budget achievement
Team member engagement and development
What It Takes to Make the Stay
You have these minimum qualifications:
Ten (10) years of professional experience
Five (5) years of work experience in revenue management representing a portfolio of hotels (high profile assets over 1,000 keys)
Four (4) years of collaborating with partners through data representation, interpretation and storytelling
Travel up to 40%
It would be useful if you have:
BA/BS Bachelor's Degree
Three (3) years of Director level experience
Exposure to multiple commercial functions and/or a deep understanding of the commercial operating model
Experience in a leadership role within Sales, Marketing or Revenue Management within a global organization
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in‑class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits ( package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $120,000 – $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.
#LI-REMOTE
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands ( and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
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