Customer Service Representative - State Farm Agent Team Member

Responsible Recruiter

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About the Agency:

Rebecca has been a dedicated State Farm agent for over nine years, helping families and individuals protect their assets and achieve peace of mind. She is actively involved in the community, participating in festivals, outreach programs, and financial literacy workshops. Our agency prides itself on a warm, inclusive, and collaborative office culture. We believe in open communication, professional growth, and creating a family-oriented environment where both our team and clients feel valued. We currently have a team of four experienced professionals who specialize in different aspects of insurance and customer service. We offer competitive salaries, professional development opportunities, and team perks such as retreats, lunches, and incentive programs to recognize exceptional performance. Our office is modern and welcoming, reflecting our professionalism and commitment to excellent service. If you're looking for a workplace that values teamwork, community, and growth, we'd love to meet you!

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Rebecca Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Fairburn at the Corner of Butner Road and Hwy 92.
• I have been a State Farm agent since.
• We have 21 years of combined insurance experience in our office.
• Our agency has received awards including: Ambassador Travel and Legion of Honor

If You Want a Career, Not a Job, Then We Encourage You to Apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.