Receptionist/Concierge

Job Description

Job Description

Description:

Receptionist / Concierge  

Mariner Sands Country Club  

Full-time

Non-Exempt

Join the welcoming team at Mariner Sands Country Club as a Receptionist and Concierge, where your friendly demeanor and organizational skills will contribute to an exceptional member experience. This role offers an exciting opportunity to be the first point of contact for members and guests, ensuring their needs are met with professionalism and warmth.  

Key Responsibilities  

- Greet and assist members and guests in a courteous and professional manner  

- Provide notary services as needed to members and staff  

- Support administrative tasks related to reservations for meetings, activities, and events  

- Maintain and update the Club Calendar to ensure accurate scheduling of events and activities  

- Manage and update the Membership Directory to ensure current and accurate member information  

- Respond to member inquiries and provide information about club services and amenities  

- Assist with general administrative duties to support club operations  

Skills and Qualifications 

- High school diploma or equivalent required 

- Proven experience in a receptionist, concierge, or customer service role, preferably in a hospitality or club setting  

- Excellent interpersonal and communication skills  

- Strong organizational and multitasking abilities  

- Proficiency in Microsoft Office Suite and reservation management software  

- Ability to handle sensitive information with discretion and professionalism  

- Notary certification or willingness to obtain certification if not already certified  

- Positive attitude, professional appearance, and a genuine desire to provide outstanding service  

Mariner Sands Country Club offers a vibrant and welcoming environment where team members are valued and growth is encouraged. Join us to be part of a community that prioritizes excellence, camaraderie, and exceptional member service.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is required to walk and sit. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. 

Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

The noise level in the work environment is usually moderate to high.