Business Development Representative

The Business Development Representative (BDR) specializes in the Hospitality industry, driving pipeline growth across the restaurants, venues, and entertainment segment across North America. The position plays a critical role in expanding Infor's market presence by identifying and engaging prospective customers, generating high-quality sales opportunities, and contributing to the overall success of the sales organization.

As part of a globally distributed team, the BDR partners closely with Account Executives, Marketing, and cross-functional stakeholders to execute go-to-market strategies and accelerate revenue growth. Success in this role requires a proactive approach to prospecting, the ability to build meaningful relationships with prospective customers, and a strong curiosity to understand business challenges and articulate the value of Infor's solutions.
A Typical Day in the Life Includes:

• Generate qualified pipeline by executing targeted inbound and outbound prospecting through calls, email, and LinkedIn outreach
• Engage prospective customers in the hospitality sector through meaningful, value-driven conversations that build interest and trust
• Collaborate closely with Account Executives to align on territory strategy and convert opportunities into meetings
• Leverage AI-driven tools and prospecting technologies to optimize outreach effectiveness and productivity
• Participate in industry events to identify new leads and strengthen relationships
• Analyze prospecting performance metrics to refine messaging, improve engagement rates, and increase conversion
• Maintain accurate activity tracking and pipeline updates to ensure visibility into sales funnel health

Basic Qualifications:

• Experience in outbound prospecting, sales development, or a customer-facing role with measurable performance expectations
• Communication skills with the ability to engage stakeholders confidently across phone, email, and digital channels
• Proven ability to work independently in a fast-paced, globally distributed team environment
• Demonstrated curiosity and adaptability, particularly in adopting new technologies and AI-driven tools
• High level of organization and accountability with focus on achieving pipeline and activity-based targets
• Ability to work on-site three days per week as part of a hybrid work model
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future

Preferred Qualifications:

• Experience in the hospitality industry, including restaurants, hotels, or events-related environments
• Background in business development, or sales-oriented positions within technology companies
• Familiarity with prospecting tools and CRM systems, including LinkedIn Sales Navigator, Salesforce, or similar platforms
• Exposure to enterprise software or SaaS solutions within hospitality, or adjacent industries
• Ability to thrive in high-volume outreach environments while maintaining quality and personalization
• Interest in transitioning from operational roles in hospitality into corporate or technology-driven positions