Executive Assistant to the Chief Administrative Officer (CAO)

Overview Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do. A Certified Great Place to Work® Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey, 96% feel good about how we support the community; 94% are proud to tell others they work at the USO; 92% say their work has special meaning—it’s not “just a job”; 91% felt welcomed from day one; over 88% agree all employees are treated fairly, regardless of race or gender. Responsibilities Serve as the primary point of contact for the CAO, engaging with senior leadership, Board members, and external stakeholders. Provide Executive Assistant support to the CEO in the absence of the CEO’s Executive Assistant. Manage complex executive calendars, travel, and communications across multiple enterprise priorities. Provide support to the Assistant Executive Secretary, Board of Governors in the conduct of board operations, and to the CAO for all assigned committees by preparing agendas, materials, minutes, and maintaining official records. Draft executive correspondence, presentations, reports, and briefing materials. Coordinate activities across IT, HR, Government Relations and External Affairs, and Strategic Planning functions. Track strategic initiatives, action items, and deliverables across multiple teams. Plan and execute meetings and events, ensuring preparation and follow-up. Manage administrative workflows including expense reporting and document approvals. Conduct research and support special projects aligned with enterprise priorities. Other duties as assigned. This is an in-person position located in Arlington, VA. Job Specifications High School Diploma or equivalent. Bachelor’s Degree and/or IAAP preferred. 5+ years experience in a senior administrative support or project support role; experience in not-for-profit, military, multicultural and/or global organization preferred. Experience supporting Board governance and senior committees preferred. Strong interpersonal and customer service skills; ability to interact with USO Leadership, high-profile public officials, the general public, and military audiences with integrity and professionalism. Strong organizational and communication skills with the ability to manage multiple priorities. Demonstrated ability to exercise sound judgment and neutrality related to politically controversial and/or culturally sensitive subjects; ability to handle confidential information with tact and poise. Must be punctual, organized and self-motivated, with the ability to adapt to changing organizational needs. Proficiency in Microsoft Office Suite and collaboration platforms. Ability to adapt quickly in a fast-paced, dynamic environment and to work collaboratively in a team. Ability to perform basic math and follow proper cash/donation handling and reporting procedures. Ability to obtain and maintain credentials to access USO Center locations and facilities, including security, background screening, SOFA status, and a valid driver’s license. Must be a strong advocate of the USO’s mission. Details Salary range: $80,000–$105,000. Resume and cover letter are required for full consideration. Background check – education, criminal and driving required. The statements describe the scope of the responsibility and essential functions and are not all-inclusive. Duties may be added or changed to balance workload. #J-18808-Ljbffr USO