On-Site IT Support Pro (Tier 1.5) MSP Career Path
Bowman Williams
A technology services firm is seeking an IT Support Specialist (Tier 1.5) in Austin, Texas. In this entry-level role, you'll deliver hands-on support to clients, working directly at their sites to solve technical issues. The position offers competitive compensation, a supportive culture, and opportunities for career growth in managed services. You'll enjoy a work schedule of 3-4 days on-site with clients and one day at HQ. #J-18808-Ljbffr Bowman Williams
$55k - $65k
...more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support skills to the next level... ...is it. What You’ll Do Be the go-to tech at client sites 3-4 days a week—solving issues face-to-face and...WebsiteFull timeWork at officeFlexible hours3 days per week1 day per week- ...and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture:... ...of selecting, deploying, and managing IT solutions tailored to their specific business... ...Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) ~ Understanding of...WebsiteFull timeWork at officeLocal areaImmediate start
- Hart InterCivic in Austin, TX seeks a Customer Support Center Consultant Level 1 to provide Tier 1-2 support for Hart InterCivic products. You will troubleshoot issues, route, and document cases, and deliver clear, customer-friendly solutions using product documentation...Website
$183.8k - $263.6k
...closely with Meraki Support, Development... ...ensure a top-tier Customer and... ...resolution paths. Lead Pro-active Assurance... ...guidance, and career-development support... ...8+ years of IT industry... ...Cisco careers site to discover more... ...calendar year, plus 1 floating... ...0% of quota;1.5% of incentive...WebsiteFull timeTemporary workLocal areaFlexible hoursShift work- ...IT Help Desk Support Technician - Level 2Our client is a leading IT Solutions... ...such as discovery meetings, site visits, proposals and presentations... ...is a plusHaving worked in an MSP environment is a major plus.... ...offers challenging work, career opportunities, a pleasant work...WebsiteLocal areaRemote work
- IT Support- Tier 1/2 (Austin - South) Hybrid Schedule (4 days onsite & 1 day remote) We are seeking a customer-focused Service Desk Technician to provide Tier 1 and Tier 2 technical support within a fast-paced, global environment. Reporting to the Service Desk Manager,...Work at officeRemote work
- Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas. You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment...Remote work
- Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment defects, and guide customers through corrective steps in a fast-paced environment. You will analyze, troubleshoot...
- A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide... ..., serving as the primary contact for IT support requests. Competitive... ...coverage, along with paid time off and a clear career growth path are offered. This position is not remote...
- The HT Group is seeking an IT Support - Tier 1/2 in Austin, TX. This hybrid role combines four days onsite with one remote day, supporting roughly 1,100 users across office, warehouse, and international locations. You will troubleshoot Windows and Mac environments, image...Work at officeRemote work
- ...contributions matter, and we support you at each stage... ...for career advancement and more... ...Department: TIERS Elgblty Apps Staff... ...Salary Range: $5,098.66- $8,304.8... ...Information Technology (IT) data analysis,... ...schedule, on site in the Austin office... ...Center at 1-(***) ***-****. If...WebsiteFull timeTemporary workPart timeRemote workMonday to FridayShift work
- ...network of over 100 sites worldwide, Jabil... ...make Austin IT and its business... ...into reliable, supported solutions, and applies... ...(~30%) Provide Tier-2 and Tier-3... ...service provider (MSP) on escalations... ...Typically 3 to 5 years of hands-... ...access Jabil.com/Careers site as a result...WebsiteFull timeWork at officeLocal areaWorldwide
$90k
Job Posting Title:IT Manager, User Support Services, College of Natural... ...Support: Serves as Tier 3 escalation for... ...Specialists, 1 Desktop Specialist, and 5-6 student technicians... ...environment.Occasional on-site presence in server... ...Profile, click the Career link in the left hand...WebsiteFull timeFor contractorsWork at office- ...Our client is a leading IT Solutions Company located... ...of an IT Help Desk Support Technician - Level 2 (w/... ...as discovery meetings, site visits, proposals and presentations... ...Having worked in an MSP environment is a major... ...challenging work, career opportunities, a pleasant...WebsiteLocal areaRemote work
$32 - $41 per hour
OUR COMPANY EOS IT Solutions is a Global Technology... ...Collaboration and Business IT Support services to some of the... ...WHAT YOU WILL DO As a Tier 2 Audio Visual Field... ...technologies across client sites. You will be responsible... .... DESIRABLE CRITERIA 1-3 years of experience...WebsiteContract work- Jobtailor in Round Rock, TX is seeking a Help Desk professional to provide Tier 1 and Tier 2 support in a fast-paced center. You will analyze and resolve connectivity, installation, and equipment issues, and educate customers on using their systems. You will configure client...Remote job
$175k - $190k
...Infrastructure and IT Operations into a single... ...execution, and supports Swinerton’s... ...Responsibilities and Duties:1. Platform... ...with Service Desk, Site Services, Engineering... ...required controls.5. Identity and Access... ...technical growth, career pathing, and clear accountability...WebsiteFull timeTemporary workFlexible hours- ...LLC is a full-service IT Solutions Company that provides... ...and administrative support services to both State... ...skills, experience and career path. Position: Senior Java... ...Austin, Texas ( Hybrid - On Site and Telework) Job... ...~8-Required-Java 1.6 - 1.8 or higher, Spring...WebsiteRemote work
- ...Austin office or client site. Also, we ask... ...experience at an MSP. Nerds in a Flash... ...-service managed IT services company headquartered... ..., rapid-response support. We’re a small team... ...to 10 days after 1 year of employment.... ...schedule: We work 8-5 Monday-Friday with...WebsiteLive inWork at officeRemote workWork from homeMonday to Friday1 day per week
- ...Description Job Summary Senior Technical Support Analysts at GCS are expected to have and... ...for various technical issues. Provide on-site technical support to customers as needed.... ...relevant industry certifications Experience: 5+ years of experience in a help desk,...WebsiteWork at officeRemote workWork from homeFlexible hours
- ...develop solutions, and pursue career goals. Location/... ...of setting up customer sites for application development... ...Provide application support and expertise to both end... ...our colleagues explain 5 reasons to work with us... ...request by telephone at 1-(***) ***-*****. Please include...WebsiteFull timeWork experience placementWork at office
- ...Technician I This role supports the daily operation... ...and support on-site customer activities... ...Bring Required ~1–2 years of... ...center operations, or IT support. ~ Working... ...knowledge of CAT 3, CAT 5, and CAT 6 cabling,... ...and productive. Career Stability & Growth –...WebsiteWork at officeRemote workShift work
- ...diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our... ...for providing technical support and services to small to medium... ...: Provide remote and on-site technical support to SMB clients... ...Opportunities for career advancement Company Overview...WebsiteWork at officeLocal areaRemote workFlexible hours
- ...Hybrid, On-Site and Telework (Must live in Austin... ...OF SERVICES The Support System Administrator... ...016/2019/2022, RHEL 5/6/7/8/9) to ensure... ...& Planning: 1. Assess Legacy Systems... ...assessments, upgrade paths, and timelines. System... ...closely with other IT teams (e.g.,...WebsiteLive inLocal areaRemote workRelocationMonday to FridayWeekend workAfternoon shift
$104.8k - $192.2k
...diverse teams and take your career wherever you want it... ...Field Engineering / Site Implementation Support Primary Focus Site... ...Validate communication paths between OT assets, site... ...experience preferred. 5+ years of experience... ...process, please call 1-800-EY-HELP3, select...WebsiteSummer holidayLocal areaRemote workFlexible hours$35 - $40 per hour
Overview 5 days ago Be among the first 25 applicants Get AI-powered advice... ...Education Requirements: Bachelor's degree in IT, Computer Science, or related... ...contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support,...Full timeFor contractorsRemote work$96k - $132k
...CAYou’ll benefit from a supportive work culture that encourages... ...develop, and grow your career as you take on... ...performance through remote and on-site escalations support to... ...a related discipline)+ 5 years of experience with... ...at (***) ***-****, option 1, and following the...WebsiteFull timeLocal areaRemote work- ...we dont just solve IT problems—we partner... ...issues—from everyday support tickets to critical... ...What You Bring 3 - 5 years of experience in IT consulting, MSP support, or system/network... ...between client sites, project work, and emergency... ...for delivering top-tier IT services to...WebsiteFull timeRemote workShift work
$27 - $37.4 per hour
...You'll benefit from a supportive work culture that encourages... ...develop, and grow your career as you take on... ...equipment at customer sites. You'll also work closely... ...cross-functional career paths within engineering, operations... ...(Nice to Have) * 1-2 years of experience...WebsiteFull timeInternshipRelocation- ...client seeks a P2 Application Support Engineer to join a second... ...escalated from Level 1, collaborates with... ...The position requires on-site presence in Southwest Austin... ...with a clear advancement path. Due to client requirements... ...experience. Typically 2-5 years of relevant experience...WebsiteRemote workMonday to Thursday
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