On-Site IT Support Pro (Tier 1.5) — MSP Career Path
Bowman Williams
A technology services firm is seeking an IT Support Specialist (Tier 1.5) in Austin, Texas. In this entry-level role, you'll deliver hands-on support to clients, working directly at their sites to solve technical issues. The position offers competitive compensation, a supportive culture, and opportunities for career growth in managed services. You'll enjoy a work schedule of 3-4 days on-site with clients and one day at HQ. #J-18808-Ljbffr Bowman Williams
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the On-Site IT Support Pro (Tier 1.5) — MSP Career Path in Austin, TX vacancy
$55k - $65k
...more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support skills to the next level... ...is it. What You’ll Do Be the go-to tech at client sites 3-4 days a week—solving issues face-to-face and...WebsiteFull timeWork at officeFlexible hours3 days per week1 day per week- Element Technologies is hiring a Tier 1 Service Desk Engineer for remote support across the United States. You will tackle end-user IT issues, from printers to... ...technical degree and 1-5 years of service desk experience are preferred, with MSP exposure and relevant certifications...SuggestedRemote job
- Element Technologies is hiring a Tier 1 Service Desk Engineer to deliver prompt technical support to clients from a remote... ...maintain documentation in IT Glue and ConnectWise PSA,... ...year technical degree and 1-5 years of service desk experience; MSP exposure and certifications...SuggestedRemote job
- ...Hart InterCivic in Austin, TX seeks a Customer Support Center Consultant Level 1 to provide Tier 1–2 support for Hart InterCivic products. You will troubleshoot issues, route, and document cases, and deliver clear, customer-friendly solutions using product documentation...Website
Hart InterCivic
Austin, TX3 days ago - New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to deliver prompt remote IT support, resolve end-user issues, and support client... ...with potential for in-person interviews; MSP experience is a plus. #J-18808-Ljbffr New...SuggestedRemote job
- ...client is an established IT Solutions and Managed Services Provider (MSP) seeking an experienced Level 3 IT Support Engineer to join... ...candidate will have at least 5 years of hands-on IT... ...escalated from Level 1 and Level 2 support... ...discovery meetings, site visits,...WebsitePermanent employmentLocal areaRemote work
$25 - $26.44 per hour
...Maryland Position Title: AV IT Support Technician - Level 1 (Job 1505) About Us DLH... ...provide technical leadership, Tier III problem resolution, end... ...onsite support at client sites within the Bethesda / Rockville... .... DLH is dedicated to your career development, providing...WebsiteHourly payFlexible hoursDHL Holdings Corp
Austin, TX1 day ago- ITAC Solutions, LLC in Austin is seeking an IT Support Specialist to be the face of IT across multiple Austin-area sites. The role blends hands-on support, light systems work, and relationship-building to keep healthcare and professional environments running smoothly....WebsiteRemote job
- ...Valens Solutions in San Antonio, TX seeks a Tier 1 Call Center Agent to handle inbound/outbound... ...improvement and collaboration across teams. On-site position with a sign-on bonus and opportunities across maintenance and support tasks. #J-18808-Ljbffr Semper Valens...WebsiteRelocation package
$32 - $42 per hour
...you an experienced IT professional... ...-time, hybrid IT Support Specialist to lead... ...tested more than 1,000 products, and... ...workflows. Provide tier 2 technical... ...Qualifications ~3 to 5 years of hands‑... ..., SharePoint site permissions/architecture... ...to advance your career based on your...WebsiteHourly payContract workPart timeWork at officeLocal areaRemote workWorldwideFlexible hoursLumenci
Austin, TX2 days ago- Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment defects, and guide customers through corrective steps in a fast-paced environment. You will analyze, troubleshoot...
- A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide... ..., serving as the primary contact for IT support requests. Competitive... ...coverage, along with paid time off and a clear career growth path are offered. This position is not remote...
- Mosaic Health in Austin, TX is seeking an IT Service Desk Specialist III to provide Tier 1-3 support across hardware, software, network, and applications. This role serves as a senior technical resource for escalations and process improvements. You will contribute to knowledge...
$3,793.42 - $4,857.33 per month
...contributions matter, and we support you at each stage of... ...opportunities for career advancement and more... ...Functional Title: TIERS/IEE Service Desk... ...Travel: Up to 5% Regular/Temporary... ...the TIERS/IEE Level 1 Service Desk... ...accurately document in IT Service Management (...Full timeTemporary workPart timeWork experience placementWork at officeLocal areaRemote workMonday to FridayShift workWeekend workAfternoon shiftYour Texas Benefits
Austin, TX1 day ago- ...you. We are seeking an Tier 1 Service Desk Engineer... ...Desk Analyst, Technical Support Specialist, IT Support Engineer, Help... ...Hours: Monday-Friday 8:00a-5:00p PST or MDT Work... ...Managed Service Provider (MSP), but is not required... ...transportation for on‑site support and after‑hours...WebsiteWork at officeLocal areaRemote workMonday to Friday
New Charter Technologies, LLC
Austin, TX2 days ago $20 - $26 per hour
KH IT Services LLC, based in Austin, TX, is seeking a Tier 1 Service Desk Operator for a 100% remote role. You will handle live calls, triage tickets, perform... ...basic troubleshooting, and participate in AI-assisted support to boost client productivity and security....Remote jobHourly pay$90k - $95k
...an opportunity to grow your IT career while supporting industries that keep the world... ...in all technical decisions MSP Tooling, Automation &... ...migrations Firewall rollouts Office/site moves Perform requirements... ...Mentorship Mentor and guide Tier 1 and Tier 2 technicians...WebsitePermanent employmentTemporary workWork at officeWork from homeFlexible hours- TeamLogic IT NE Austin is seeking an MSP Level 2 Technician to deliver advanced IT support for SMB clients. You will handle escalations from Level 1, maintain secure client environments, and ensure smooth... ...rotations and travel to client sites as needed. A strong background...WebsiteRemote job
- ...Level 3 IT Technician Why Digacore?... ...paced, people-first MSP recently... ...2026, with: Real career growth Autonomy to... ...strong leadership support, and a team that... ...routing, Wi-Fi, and site-wide networking issues... ...What You Bring 5+ years of experience... ...company match (1-1 on first 1%, 5...WebsiteRelocation packageFlexible hours
DigaCore Technology Consulting
Austin, TX1 day ago - GoRev, a healthcare-focused software development company, seeks an IT Support Specialist - Tier 1. This largely work-from-home role supports GoRev clients and staff across Linux and Windows environments. You will document learned processes, engage with developers and customers...Remote job
$50k
...Technologies is a premier IT outsourcing firm... .... We are seeking an Tier 1 Service Desk... ...Analyst, Technical Support Specialist, IT Support... ...Monday-Friday 8:00a-5:00p PST or MDT General... ...Managed Service Provider (MSP), but is not... ...transportation for on-site support and after-hours...WebsiteWork at officeLocal areaRemote workMonday to Friday$500 per month
...with confidence. Serving 1.5 million customers... ...visits a WP Engine-powered site daily. Learn more at... ...Cool About This JobAs an IT Support Specialist II at WP Engine... ...DayProvide high-touch, tier-2 in-office IT support... ...Learning and our Career Growth PortalAt WP Engine...WebsiteWork at officeLocal areaRemote workWorldwide- ...DayPosition Title: Senior Support EngineerLocation... ...The Executive IT Support Engineer... ...hands-on, on-site, and remote... ...as the executive-tier liaison between... ...managing escalation paths and ensuring... ...equivalent experience).5+ years of... ...and successful career with us. Apply today...WebsiteFull timeWork at officeRemote work
Digital Realty
Austin, TX3 days ago $73.44k - $97.92k
...Associates throughout their career. Lennar has been... ...Analyst I will support Lennar’s IT organization by learning... ...This role provides Tier 2 and Tier 3 support... ...Physical & Office/Site Presence Requirements... ..., complete with a $1 for $1 Company Match up to 5%. Paid Parental Leave...WebsiteTemporary workLive inWork at officeLocal area- ...Analyst II to provide onsite IT support to internal employees... ...ResponsibilitiesProvide Tier 2 support for end-user... ...escalation point for Tier 1 support.Respond to... ...in a corporate office, 5 days per week. This position... .... We offer quality career resources, training, certifications...WebsiteWork at office
Apex Systems
Austin, TX5 days ago $155k - $190k
...thinkers, forge your path, and have fun... ...a rewarding career on every level.... ...Collaborate with IT Security to ensure... ...Collaborate with IT Support to define... ...enabling a top-tier Electric Utility... ...OpenADR, IEEE 2030.5, SEP2.0 (nice-to... ...on TRC’s career site. TRC accepts...WebsiteLocal areaTRC Companies
Austin, TX1 day ago$75k - $95k
...System Administratorto support IT work at NSWC Crane. The... ...knowledge required of MECM Site Server roles and how to... ...requirements analysis Provide Tier 1 and Tier 2 problem... ...Bachelor's Degree with 5 to 10 years experience... ...we're committed to your career growth! RMC differentiates...WebsiteContract workLocal area- ...Our client is an established IT Solutions and Managed Services Provider (MSP) seeking an experienced Level 3 IT Support Engineer to join their team in... ...candidate will have at least 5 years of hands-on IT... ...problems escalated from Level 1 and Level 2 support personnel...
K2 Staffing, LLC
Round Rock, TX2 days ago $180k - $230k
...Location Model: On-Site Primary Location:... ...Responsibilities: Lead and support commissioning field... ...plan and related L1-5 procedures.... ...Experience with Tier 3 / Tier 4 data centers... ...redundancy topologies (N, N+1, 2N, 2(N+1))... ...champions your growth and career ambitions. Work on...WebsiteFor contractorsWork at officeLocal areaWorldwideRelocationFlexible hoursAECOM
Austin, TX3 days ago- BD is seeking a Technical Support Specialist 2 for a limited-term assignment through June 2028. The role focuses... ...time-sensitive issues, including customer escalations, site downtime, and remote troubleshooting, with ES 1.1x upgrade responsibilities. As part of a cross-...WebsiteRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to On-Site IT Support Pro (Tier 1.5) — MSP Career Path. Be the first to apply!
Related searches
- historic site Austin, TX
- website coordinator Austin, TX
- site safety Austin, TX
- junior website developer Austin, TX
- on-site clinical research associate (traveling/remote) Austin, TX
- site leader Austin, TX
- construction site safety Austin, TX
- official site Austin, TX
- IT site lead Austin, TX
- site recruiter Austin, TX