On-Site IT Support Pro (Tier 1.5) MSP Career Path
Bowman Williams
A technology services firm is seeking an IT Support Specialist (Tier 1.5) in Austin, Texas. In this entry-level role, you'll deliver hands-on support to clients, working directly at their sites to solve technical issues. The position offers competitive compensation, a supportive culture, and opportunities for career growth in managed services. You'll enjoy a work schedule of 3-4 days on-site with clients and one day at HQ. #J-18808-Ljbffr Bowman Williams
$55k - $65k
...more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support skills to the next level... ...is it. What You’ll Do Be the go-to tech at client sites 3-4 days a week—solving issues face-to-face and...WebsiteFull timeWork at officeFlexible hours3 days per week1 day per week- ...and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our... ...of selecting, deploying, and managing IT solutions tailored to their specific business... ...Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of...WebsiteWork at officeLocal areaImmediate start
- ...customers. You do not need years of IT experience. We’re looking for the right... ...job What you’ll do: • Provide Tier 1 technical support to EYERIDE customers • Troubleshoot hardware... ..., and want an opportunity to build a career in a growing tech company, we want to...Suggested
- Hart InterCivic in Austin, TX seeks a Customer Support Center Consultant Level 1 to provide Tier 1-2 support for Hart InterCivic products. You will troubleshoot issues, route, and document cases, and deliver clear, customer-friendly solutions using product documentation...Website
- Level 1 IT Technician Why Digacore? We’re a fast-paced, people-first MSP with: Real career growth Autonomy to own projects and make decisions A collaborative culture (we back... ...technology, automation, and exceptional support. We're looking for team members who are curious...SuggestedRemote work
$20 - $22 per hour
...Description As a Technical Support Rep you will be responsible for... ...and Outlook. We are looking for career minded candidates who are willing... ...● Round Rock, TX 78665 ● On-site Experience Level Intermediate... ...is anticipated to close on Oct 5, 2026. About TEKsystems...WebsiteContract workTemporary workFor subcontractorMonday to FridayShift work- A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide... ..., serving as the primary contact for IT support requests. Competitive... ...coverage, along with paid time off and a clear career growth path are offered. This position is not remote...
- Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment defects, and guide customers through corrective steps in a fast-paced environment. You will analyze, troubleshoot...
- Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas. You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment...Remote work
- ...of Texas Job Title: Support Technician 1 Duration: 10+ Months... ...th St., Austin, TX 78701 (On-site) Position Type: Contract... ...referrals. Opportunities for career growth, professional... ...V Group Inc. is a NJ-based IT Services and Products Company...WebsiteContract workLocal areaRelocationFlexible hours
$32 - $42 per hour
...you an experienced IT professional... ...-time, hybrid IT Support Specialist to lead... ...tested more than 1,000 products, and... ...workflows. Provide tier 2 technical... ...Qualifications 3 to 5 years of hands‑on... ..., SharePoint site permissions/architecture... ...to advance your career based on your...WebsiteHourly payContract workPart timeWork at officeLocal areaRemote workWorldwideFlexible hours- ...shape the future of IT? Join Integris,... ...that IT is not just support, but a strategic advantage... ...Conduct regular 1-on-1 meetings and... ...development, and career path guidance. Take ownership... ...allocation for on-site support,... ...supervisory capacity. ~ MSP industry expertise...WebsiteTemporary workLocal areaRemote work
- ...contributions matter, and we support you at each stage... ...for career advancement and more... ...Department: TIERS Elgblty Apps Staff... ...Salary Range: $5,098.66 - $8,304.... ...to other areas of IT-SSA and Business... ...Friday schedule, on site in the Austin office... ...Center at 1-(***) ***-****. If...WebsiteFull timeTemporary workPart timeWork at officeRemote workMonday to FridayShift work
- ...commercial terms, and support supplier selection... ...elevate critical‑path delays early. Maintain... ...to work on‑site with the Austin team... ...scientific discovery. Career Development: We... ...environment with top‑tier scientists, engineers... ...ownership from day 1 and drive impact...Website
$32 - $41 per hour
...OUR COMPANY EOS IT Solutions is a Global Technology... ...Collaboration and Business IT Support services to some of the... .... WHAT YOU WILL DO As a Tier 2 Audio Visual Field... ...across client sites. You will be responsible... ...license. DESIRABLE CRITERIA 1–3 years of experience in...WebsiteContract work- ...Our client is a leading IT Solutions Company located... ...of an IT Help Desk Support Technician - Level 2 (w/... ...as discovery meetings, site visits, proposals and presentations... ...Having worked in an MSP environment is a major... ...challenging work, career opportunities, a pleasant...WebsiteFull timeLocal areaRemote work
$45k - $55k
The Helpdesk Support Specialist provides first-level... ...point of contact for IT support requests and ensures... ...opportunities • Clear career growth path into Tier 2, Tier 3, or systems... ...Qualifications • 1-3 years of experience... ...equivalent experience) • MSP experience or high-...$105k - $178k
..., and security. You will support both customer and internal... ...tasks to leverage Tier 1 and Tier 2 support. Lead... ...You Will Likely Bring: 5+ years’ experience in server... ...Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses...Permanent employmentWork at officeRemote workRelocation- Kforce is seeking an L1 Tech Support Analyst in Austin, TX to deliver first-line IT support across desktops, mobile devices, and network systems. You will respond... ...resolutions and escalate complex issues to higher tiers as needed. The role emphasizes strong customer...
- ...at an approved off-site location; however, they... ..., implementation support, and maintenance of... ...maintained and that IT deliverables meet operational... .... Provides third tier support for various... ...Minimum Experience: 5 years in an Analyst... ...Experience 1 year Experience implementing...WebsiteRemote work
$44 per hour
...recruit an experienced Senior IT Support Specialist – Endpoint Operations... ..., this team provides critical Tier 1/Tier 2 technical support,... ...diploma (or equivalent) plus 5 years of experience in computer... ...schedule) Location: Austin, TX (On-site / Office environment) The...WebsiteWeekly payContract workWork at officeMonday to Friday$35 - $40 per hour
Overview 5 days ago Be among the first 25 applicants Get AI-powered advice... ...Education Requirements: Bachelor's degree in IT, Computer Science, or related... ...contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support,...Full timeFor contractorsRemote work- ...DatamanUSA LLC is a full-service IT Solutions Company that... ...and administrative support services to both State... ...skills, experience and career path. Position: Senior Java... ...Austin, Texas ( Hybrid - On Site and Telework) Job... ...Programming 8-Required-Java 1.6 - 1.8 or higher, Spring...WebsiteRemote work
- ...Austin office or client site. Also, we ask... ...experience at an MSP. Nerds in a Flash... ...-service managed IT services company headquartered... ..., rapid-response support. We’re a small team... ...to 10 days after 1 year of employment.... ...schedule: We work 8-5 Monday-Friday with...WebsiteLive inWork at officeRemote workWork from homeMonday to Friday1 day per week
- ...we dont just solve IT problems—we partner... ...issues—from everyday support tickets to critical... ...What You Bring 3 - 5 years of experience in IT consulting, MSP support, or system/network... ...between client sites, project work, and emergency... ...for delivering top-tier IT services to...WebsiteFull timeRemote workShift work
- Job Summary Senior Technical Support Analysts at GCS are expected to have and maintain a high... ...for various technical issues. Provide on-site technical support to customers as needed.... ...relevant industry certifications Experience: 5+ years of experience in a help desk,...WebsiteWork at officeRemote workWork from homeFlexible hours
- ...develop solutions, and pursue career goals. Location/... ...of setting up customer sites for application development... .... Provide application support and expertise to both end... ...our colleagues explain 5 reasons to work with us... ...request by telephone at 1-(***) ***-*****. Please include...WebsiteWork experience placementWork at office
$30 - $32 per hour
...Description Title: IT Specialist / End... ...Start Date: October 5, 2026 Assignment... ...a customer-focused Tier 2 IT Specialist to... ...User Services team supporting one of the organization... ...with the site. You'll work alongside... ...for an early-to-mid-career IT professional with...WebsiteFull timeContract workWork at officeRemote work- ...Analyst IV to provide expert guidance on TIERS eligibility applications and assist... ...Medicaid, TANF, and SNAP program support, with collaboration across multiple IT and business areas. The candidate... ...state systems, ready to work on-site with stakeholders across departments...Website
- IT Support Specialist II/III — Help Desk, Identity & Equipment Operations... .... This role will serve as a Tier 2/3 escalation point for help... ...procedures. What We're Looking For 3-5+ years of IT support... ...whole company running. Grow your career in a fast‑paced, innovative, and...Full timeLocal area
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