On-Site IT Support Pro (Tier 1.5) MSP Career Path
Bowman Williams
A technology services firm is seeking an IT Support Specialist (Tier 1.5) in Austin, Texas. In this entry-level role, you'll deliver hands-on support to clients, working directly at their sites to solve technical issues. The position offers competitive compensation, a supportive culture, and opportunities for career growth in managed services. You'll enjoy a work schedule of 3-4 days on-site with clients and one day at HQ. #J-18808-Ljbffr Bowman Williams
$55k - $65k
...more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support skills to the next level... ...is it. What You’ll Do Be the go-to tech at client sites 3-4 days a week—solving issues face-to-face and...WebsiteFull timeWork at officeFlexible hours3 days per week1 day per week- IT Support Technician - 6 month contract with opportunity to convert to... ...team supporting approximately 1,100 users across office, warehouse... ...or someone early in their IT career who wants to build hands-on... ...Key Responsibilities Provide Tier 1 and basic Tier 2 technical support...SuggestedContract workInternshipWork at officeRemote work
- ...and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture:... ...of selecting, deploying, and managing IT solutions tailored to their specific business... ...Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) ~ Understanding of...WebsiteFull timeWork at officeLocal areaImmediate start
- Hart InterCivic in Austin, TX seeks a Customer Support Center Consultant Level 1 to provide Tier 1-2 support for Hart InterCivic products. You will troubleshoot issues, route, and document cases, and deliver clear, customer-friendly solutions using product documentation...Website
- ...IT Help Desk Support Technician - Level 2 Our client is a leading IT Solutions... ...such as discovery meetings, site visits, proposals and... ...plus Having worked in an MSP environment is a major plus.... ...client offers challenging work, career opportunities, a pleasant work...WebsiteLocal areaRemote work
- A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide... ..., serving as the primary contact for IT support requests. Competitive... ...coverage, along with paid time off and a clear career growth path are offered. This position is not remote...
- Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment defects, and guide customers through corrective steps in a fast-paced environment. You will analyze, troubleshoot...
- Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas. You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment...Remote work
- American Innovations is seeking a Technical Support Representative, Tier 1, to be the first point of contact for customers troubleshooting tablets, connectivity, and account issues by phone and chat. You will resolve issues directly, document them clearly, and help improve...
$32 - $42 per hour
...an experienced IT professional looking... ...-time, hybrid IT Support Specialist to... ...tested more than 1,000 products, and... ...workflows. Provide tier 2 technical... ...Qualifications ~3 to 5 years of hands-... ..., SharePoint site permissions/architecture... ...to advance your career based on your...WebsiteHourly payContract workPart timeWork at officeLocal areaRemote workWorldwideFlexible hours- ...network of over 100 sites worldwide, Jabil... ...make Austin IT and its business... ...into reliable, supported solutions, and applies... ...(~30%) Provide Tier-2 and Tier-3... ...service provider (MSP) on escalations... ...Typically 3 to 5 years of hands-... ...access Jabil.com/Careers site as a result...WebsiteFull timeWork at officeLocal areaWorldwide
$32 - $41 per hour
OUR COMPANY EOS IT Solutions is a Global Technology... ...Collaboration and Business IT Support services to some of the... ...WHAT YOU WILL DO As a Tier 2 Audio Visual Field... ...technologies across client sites. You will be responsible... .... DESIRABLE CRITERIA 1-3 years of experience...WebsiteContract work- The HT Group in Austin is seeking an IT Support Technician for a 6 month contract with potential to convert to a full-time role. Hybrid schedule: four days onsite and one day remote, supporting about 1,100 users across office, warehouse and international locations. This...Full timeContract workWork at officeRemote work
- ...LLC is a full-service IT Solutions Company that provides... ...and administrative support services to both State... ...skills, experience and career path. Position: Senior RPA... ...bots interacting with web sites ~8-Required-Experience... .../Cognitive Search ~1-Preferred-BluePrism...WebsiteFor contractorsRemote work
$35 - $40 per hour
Overview 5 days ago Be among the first 25 applicants Get AI-powered advice... ...Education Requirements: Bachelor's degree in IT, Computer Science, or related... ...contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support,...Full timeFor contractorsRemote work- ...Austin office or client site. Also, we ask... ...experience at an MSP. Nerds in a Flash... ...-service managed IT services company headquartered... ..., rapid-response support. We’re a small team... ...to 10 days after 1 year of employment.... ...schedule: We work 8-5 Monday-Friday with...WebsiteLive inWork at officeRemote workWork from homeMonday to Friday1 day per week
- ...diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our... ...for providing technical support and services to small to medium... ...: Provide remote and on-site technical support to SMB clients... ...Opportunities for career advancement Company Overview...WebsiteWork at officeLocal areaRemote workFlexible hours
$104.8k - $192.2k
...diverse teams and take your career wherever you want it... ...Field Engineering / Site Implementation Support Primary Focus Site... ...Validate communication paths between OT assets, site... ...experience preferred. 5+ years of experience... ...process, please call 1-800-EY-HELP3, select...WebsiteSummer holidayLocal areaRemote workFlexible hours- ...we dont just solve IT problems—we partner... ...issues—from everyday support tickets to critical... ...What You Bring 3 - 5 years of experience in IT consulting, MSP support, or system/network... ...between client sites, project work, and emergency... ...for delivering top-tier IT services to...WebsiteFull timeRemote workShift work
- ...Description Job Summary Senior Technical Support Analysts at GCS are expected to have and... ...for various technical issues. Provide on-site technical support to customers as needed.... ...relevant industry certifications Experience: 5+ years of experience in a help desk,...WebsiteWork at officeRemote workWork from homeFlexible hours
- ...develop solutions, and pursue career goals. Location/... ...of setting up customer sites for application development... ...Provide application support and expertise to both end... ...our colleagues explain 5 reasons to work with us... ...request by telephone at 1-(***) ***-*****. Please include...WebsiteFull timeWork experience placementWork at office
$45k - $55k
...Description The Helpdesk Support Specialist provides... ...point of contact for IT support requests and ensures... ...Clear career growth path into Tier 2, Tier 3, or systems... ...Required Qualifications ~1–3 years of experience... ...equivalent experience) MSP experience or high-volume...- ...Description Hybrid, On-Site and Telework (Must... ...OF SERVICES The Support System Administrator... ...016/2019/2022, RHEL 5/6/7/8/9) to ensure... ...& Planning: 1. Assess Legacy Systems... ...assessments, upgrade paths, and timelines. System... ...closely with other IT teams (e.g.,...WebsiteLive inLocal areaRemote workRelocationMonday to FridayWeekend workAfternoon shift
- ...This role supports the daily operation... ...vendors and support on-site customer activities... ...center operations, or IT support. ~ Working... ...knowledge of CAT 3, CAT 5, and CAT 6 cabling,... ...troubleshoot layer 1 connectivity and basic... ...productive. Career Stability & Growth...WebsiteWork at officeRemote workShift work
$100k - $120k
...journeys a year. The company's 5,500+ team members... ...serving more than 1 billion bus and rail passengers... ...company, clients and career opportunities. Job Description... .... This role will support maintenance leadership by... ...prepared to travel to any site (inc stay over) in...WebsitePermanent employmentFull timeImmediate start- Customer Support Center Summary The Customer Support Center Consultant Level 1 (CSC 1) provides Tier 1-2 support for Hart InterCivic products, helping customers troubleshoot issues... ...deployment, and provides training or on-site support as needed. It also documents processes...WebsiteRemote workWeekend work
- ...needed to achieve individual career goals while helping to... ...for selling and supporting within CMD. In line with... ...Unit, manufacturing, R&D sites, and Demo centers with customers... ...our colleagues explain 5 reasons to work with us... ...request by telephone at 1-(***) ***-*****. This...WebsiteWork at officeNight shift
- ...customers keep their field operations running — our technology and support teams are the front line for the people who rely on our products... ...problems for others. As a Technical Support Representative, Tier 1, you'll be the first point of contact for customers troubleshooting...Remote work
$136.6k - $184.8k
...keep the cloud running. We support all AWS data centers and... ...will own complex, multi-site ICT design programs from... ...to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative... ...Engineering or a related field- 5+ years of experience in...WebsiteTemporary workFor contractorsWorldwideFlexible hours- ...Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated... ...as assigned Qualifications ~1-2+ years of hands-on IT support/helpdesk... ...Apple/Google MDM) preferred ~ Enthusiastic about being on-site 5 days a week...Website
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