Director, Mail & Print Services

Director, Mail & Print Services
Auxiliary and Support Services
Georgia State University
The mission of Auxiliary and Support Services is to providehigh-quality administrative and educational support services to theGeorgia State University community and constituents, supporting theUniversity's mission of teaching, research, and public service, andpositively impacting the quality of campus life throughprofessionalism, excellence, and caring.

Georgia State University's Department of

Auxiliary and SupportServices

is seeking to hire an experienced

Director, Mailand Print Services

WHAT MAKES GSU A GREAT PLACE?

Generous benefits, including health, dental, vision, tuitionassistance, retirement, etc.

A knowledge-sharing organization that works collaborativelywith diverse partners.

Professional development opportunities and mentorship.

A rapidly growing center within an academic setting.

WHAT WILL YOU DO:
Provides strategic and operational leadership for Printing Services(PawPrints) and Mail Services. Ensures operational efficiency,service quality, and compliance with established procedures.Develops and maintains key relationships to support the expansionof PawPrints and affiliated operations, including PawPrintsPromotions, while maintaining strict adherence to timelines,quality control, and systems & equipment efficiencies. Developand manage associated budgets. Maintain close relationship withPublic Relations and Marketing Communications to ensure adherenceto logo and licensing guidelines and to enhance fulfillmentoperations

DUTIES AND RESPONSIBILITIES INCLUDE:

Provides direct operational management to Mail Servicesoperations including distribution and collection of USPS andinteroffice mail, and over the counter sales and ensures accuratecash reconciliation, as well as opening/closing of assignedareas.

Provides direct operational management to Print Servicesoperations including distribution and collection of copy/printorders, over the counter sales and ensures accurate cashreconciliation, as well as opening/closing of assigned areas.

Assists with marketing and oversees outcome assessments inassigned areas. Works within Campus Services team toupdate/maintain online ordering/processing software.

Develops, plans, budgets, and maintains fiscal responsibility forsuccessful operations of Mail and Print Services. Approvesexpenditures in areas of responsibility.

Leads and directs management team in staffing and recruitment.Ensures HR compliance, and promotes continual training andimprovement for all staff.

Provides contract administration and/or operational supervisionwithin assigned contracted services, as applicable. Coordinatescontractor operations and serves as liaison between contractor andmembers of the University community.

Ensures training and code compliance for areas of responsibility,in accordance with local, state, and federal training.

Excellent customer service. In addition to "other duties asassigned", this position may be required to be cross trained foranother position and/or responsibility in order to provide bothbackup for a department as well as to supplement resources neededduring certain times of the year.

Please note that this position requires

in-person attendancefive (5) days per week

. Georgia State University operatesacross multiple campus locations, including Atlanta, Alpharetta,Clarkston, Decatur, Dunwoody, and Newton. The selected candidatemust be able to travel between these campus locations as needed tofulfill the responsibilities of the position.

Qualifications :
Minimum Hiring Qualifications:
Bachelor's degree and six years of supervisory/managementexperience, or a combination of education and relatedexperience.

Preferred Hiring Qualifications:

5 to 7 years of experience managing large-scale mail operationsand a commercial print shop.

10+ years of supervisory experience.

Experience with multi-location operations.

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