Client Service Representative - Livonia, MI

Overview

?? Client Service Representative (CSR) - Join the Rose Family ??

Compensation: $17.25/hr + commission & full benefits

Why You'll Love Working at Rose

Rose Pest Solutions isn't just the oldest pest management company in the nation (established in 1860!) - we're also a 4th-generation family-owned business with a proven record of success. Our strength comes from our people: smart, positive, team players who care about clients and each other.

At Rose, you'll find:

• ?? Room to Grow: Continuous training, mentorship, and career development.

• ?? Stability & Legacy: 150+ years of success and innovation, backed by our in-house entomologists and technical experts.

• ?? Empowered Work: Freedom to think creatively, solve problems, and make a real difference.

• ?? A Team That Feels Like Family: Supportive, collaborative, and passionate about quality service.

Responsibilities

What You'll Do as a CSR

As a Client Service Representative , you'll be the friendly face and trusted voice that keeps our Service Center running smoothly. You'll play a key role in connecting clients, sales, and service teams - ensuring every client gets top-notch care.

Your day-to-day will include:

• Coordinating service requests and scheduling appointments.

• Supporting service and sales teams with paperwork, schedules, and client communications.

• Helping clients understand and choose residential services that fit their needs.

• Following up with clients and assisting with account collections.

• Keeping everything organized so the whole team can succeed.

Compensation & Benefits

We believe great people deserve great rewards. Here's what we offer:

?? Competitive Pay : $17.25/hr + commission, plus bonus plan & profit sharing

?? Full Health Benefits : Medical, dental, vision, Rx insurance

?? Paid Time Off : Holidays, vacation, and sick leave

?? Retirement Savings : 401(k) with company match

?? Extra Protection : Life insurance, disability, family & military leave

?? Growth & Development : Ongoing training and career advancement opportunities

Qualifications

What Makes You a Great Fit

This role is perfect for someone who enjoys being the go-to person , thrives in a fast-paced environment, and values independence with responsibility .

You'll succeed if you:

• Have excellent communication skills and love helping others.

• Stay organized and detail-oriented, even under pressure.

• Are comfortable with computers and can pick up new software quickly.

• Work well independently but also enjoy being part of a collaborative team.

Requirements:

• 18+ years of age, high school diploma (or equivalent).

• Valid driver's license with good driving record.

• Ability to work flexible hours, including early mornings, evenings, or weekends as needed.

• Basic office and computer skills.

• Physical ability to sit, stand, crouch, and lift up to 20 lbs.

Bio-Serv companies are proud to be EOE

rosepestsolutions+View email address on jobs.institutedata.com

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Default: Location : Location US-MI-Livonia

Posted Date 1 week ago (5/19/2026 7:27 AM)

Job ID 2026-1696

# of Openings _1_

Job Locations US-MI-Livonia