Patient Account Services Coordinator
Virtual Vocations Inc
To support patient needs in a remote environment, the full-time Inbound Patient Account Services Coordinator will provide exceptional customer service, assist with complex billing inquiries, and document patient interactions accurately. Key Responsibilities Develop a deep understanding of CVS Specialty processes to enhance patient billing and reimbursement navigation Build trusting relationships with patients through meaningful conversations and empathetic responses Accurately document interactions and follow up on patient concerns in the Revenue Cycle system Required Qualifications 6 months of experience in healthcare billing, reimbursement, or collections practices Proficiency in Microsoft Word, Outlook, and Excel with at least 1 year of experience Ability to work independently and collaboratively within a team Flexibility to work 8-hour shifts from 8:00am - 8:00pm EST, Monday to Friday Verifiable high school diploma or GED required Virtual Vocations Inc
Vacancy posted 4 days ago
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