Operations Associate, Bureau of Finance, Administration and Services

Operations Associate, Bureau of Finance, Administration and Services

The Center for Health Equity & Community Wellness (CHECW), CHECW's work focuses on social determinants of health, including environmental and commercial determinants, and addresses both upstream and downstream factors to improve health and well-being for all New Yorkers. The Bureau of Finance, Administration and Support (BFAS) is responsible for preserving, enhancing, and supporting CHECW's financial, physical and human resources, operating from a centralized, customer-oriented, and service-based model. As stewards of the division's resources, BFAS creates linkages between CHECW and other Divisions, and ensures that we thoughtfully, judiciously, and efficiently utilize our resources for Health Equity and Community Wellness. The Bureau's portfolio includes Human Resources, Contracts, Finance, Operations, Grants and Special Projects. The Bureau of Finance, Administration and Services seeks to hire an Operations Associate to work closely with the Senior Director of Operations & Assistant Director of Operations & Administrative Coordinator to support community and public health initiatives by coordinating program activities and managing logistics. Duties will include but not be limited to:

• Serve as a liaison between DOHMH leadership, Boroughs of Neighborhood Health, City agencies, community organizations, the public, and other stakeholders to improve communication, address service requests, and streamline operations. Coordinate with personnel and external partners.
• Support community health initiatives and activity programs by distributing Health Bucks, PPE, car seats, playpens, and other materials at DOHMH health centers and community events.
• Build and maintain positive working relationships with internal teams and external partners.
• Participate in community engagement efforts and support community safety and environmental improvement activities.
• Demonstrate customer service excellence and reliability responding to Operational inquiries.
• Provide guidance regarding staff and community requests for inventory, and item transport.
• Coordinate with personnel, and external partners when necessary, and transport supplies across multiple sites using authorized vehicle and defensive driving protocols.
• Manage space setup, equipment staging, and breakdown for workshops, graduations, and other public events.
• Record inventory received and distributions; restock supplies and maintain accurate inventory using the Warehouse Management System and internal tracking systems, reflecting transactions and maintaining up-to-date and accurate records.
• Maintain clean, safe, and efficient environments for staff and visitors by organizing supply areas, removing clutter, and ensuring equipment is properly stored.
• Address facility-related needs by working with agency Operations, Administration, IT, and on-site supervisors; report facility conditions or needs via Facility Request system.
• Oversee divisional parking permit collection and distribution; advise staff on lost permit procedure.
• Performs other related tasks, duties, and responsibilities as assigned by the Senior Director of Operations.

PREFERRED SKILLS:

• Experience in community work, community-based programs, and/or public health operations.
• Ability to work independently with sound judgment and collaborate across teams.
• Effective communication and customer service abilities.
• Strong organizational, logistical, and inventory management skills.

Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Benefits: City employees are entitled to unmatched benefits such as a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. A public sector defined benefit pension plan with steady monthly payments in retirement. A tax-deferred savings program and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at View email address on click.appcast.io or View phone number on click.appcast.io.

COMMUNITY ASSOCIATE - 56057

Minimum Qualifications

Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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