Corporate Account Manager

WHO WE ARE:

Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry. Over 10,000 dedicated team members across North America. Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America. Over 50+ years of experience in creating long-lasting partnerships.

OUR MISSION:

We protect the food supply by eliminating risks so families everywhere can eat without fear. Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers. Deliver On Our Promises : We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business. Win as a Team : We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together. Advance a Safer Future : We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

WHAT YOU WILL DO:

The Corporate Account Manager (“CAM”) plays a crucial role in driving the growth and profitability of the enterprise. CAMs own and manage their assigned accounts at a corporate level, implementing comprehensive strategies and fostering strong relationships across all branches of the company. The following outlines the key job duties and responsibilities of a CAM: Business Development & Revenue Growth: Drive revenue growth by identifying new business opportunities within existing corporate accounts and pursuing strategic initiatives that benefit both parties. Work closely with sales leadership to meet and exceed quarterly and annual sales targets for assigned accounts. Leverage deep industry and product knowledge to offer clients tailored solutions that enhance their business performance. Client Retention & Growth: Strengthen client loyalty by delivering exceptional service, regularly engaging with stakeholders, and maintaining a pulse on their evolving needs. Identify upsell and cross-sell opportunities, presenting additional products or services that align with the client’s goals. Ensure contract renewals and retention through ongoing relationship building and value delivery. Strategic Account Management: Own and manage relationships with high-value corporate clients, serving as the main point of contact and ensuring their business needs are met. Develop and implement strategic account plans that align with client goals and drive growth opportunities for both the client and the company. Proactively identify client needs, offering innovative solutions that deliver long-term value and strengthen partnerships. Client Communication & Relationship Building: Masterfully communicate the value of the company’s solutions to C-level executives, decision-makers, and key stakeholders through clear, concise, and persuasive messaging. Manage client meetings and quarterly business reviews, delivering tailored presentations that demonstrate the ROI of our products/services. Actively listen to client concerns, anticipate their needs, and respond with relevant solutions to enhance their business operations and address challenges. Create and deliver compelling presentations using tools like PowerPoint, that clearly articulate product features, benefits, and unique selling points. Collaborate with cross-functional teams, including product development, marketing, and customer success, to ensure seamless execution of client initiatives. Provide feedback to internal teams on client needs and opportunities to support product innovation and service improvements. Partner with the finance team to ensure accurate and timely billing, contract management, and financial reporting. Reporting & Forecasting: Maintain up-to-date account records, pipeline activities, and sales forecasts in the CRM (e.g., Salesforce), ensuring accurate reporting to senior leadership. Provide regular updates to leadership on account performance, client satisfaction, and future growth potential. Profitability and Pricing: Together with finance, analyze customer’s profitability and build plans to enhance margins. Review financial data to make informed decisions related to pricing strategies. Engage in pricing discussions with corporate stakeholders to ensure profitability while maintaining client satisfaction. Other duties as assigned.

YOUR MUST HAVES:

As a Corporate Account Manager, you must have both high initiative and energy, be an honest communicator, and have mastered the art of tactful follow-up. In this role, we require: A valid and active Driver’s License and the ability to travel as needed. Bachelor’s Degree in a related field. Proven Experience in Account Management: 5 or more years of experience in B2B account management, corporate sales, or a related field. Experience managing large, complex accounts in a corporate setting is highly preferred. A successful track record of meeting or exceeding sales targets, managing relationships with senior-level executives, and driving business growth. Exceptional Relationship-Building Skills: Strong interpersonal and communication skills, with the ability to build lasting relationships and be seen as a trusted partner by clients. Consultative selling approach with the ability to understand and anticipate clients' strategic objectives and recommend tailored solutions. Business Acumen & Problem-Solving: Strong analytical and problem-solving skills, with the ability to develop solutions that address both immediate needs and long-term objectives for clients. A solid understanding of industry trends, market dynamics, and competitors to inform strategy and decision-making. Exceptional Communication Skills: Outstanding verbal and written communication skills, with the ability to articulate complex ideas clearly, confidently, and persuasively to both technical and non-technical stakeholders. Strong active listening skills, allowing you to understand client needs and respond effectively with solutions that add value. Adept at preparing and delivering high-impact presentations that communicate value propositions, using tools like PowerPoint. Ability to manage high-stakes negotiations with finesse, ensuring outcomes that benefit both the client and the company. Organizational Skills & Attention to Detail: Highly organized, with the ability to manage multiple priorities and projects while maintaining strong attention to detail. Proficient in CRM software (e.g., Salesforce) and other sales tools to track performance, manage accounts, and forecast sales.

WHAT WE PREFER YOU HAVE:

OUR ENVIRONMENT:

This position is based in your home office when not travelling to the customer or plant locations which may require the use of PPE including safety glasses, hardhat, ear protection, and/or other protective equipment/clothing. Walking, standing, sitting, and computer work are all required in this environment. Sitting for extended periods of time when travelling (mostly driving) is also required.

WHAT WE OFFER:

Basic Life Insurance Short- and Long-Term Disability 401k Retirement Plan Paid Holidays (varies by location) Paid Vacation Employee Assistance Program (“EAP”) Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. #J-18808-Ljbffr Fortrex