VP, Content Architecture & Customer Experience
JPMorganChase
JPMorgan Chase is seeking a Lead Content Designer within the Small Business Design & Customer Experience team in New York. The role drives strategy and execution for inclusive, usable product experiences and collaborates with product, design, research and technology to empower small business customers to make confident financial decisions. You will shape content architecture, lead workshops, and create user-friendly content across web, mobile and omni-channel experiences, ensuring consistency in #J-18808-Ljbffr JPMorganChase
$176.72k - $265.08k
...has approximately 200 million customer accounts and does business... ...successful to designing our digital architecture and ensuring our platforms... ...a first-class customer experience. We reimagine client and... ...evaluation of AI-generated content Responsible AI Use: Understanding...ContentFull time$195k - $250k
...more rewarding culture, and experience, together.Our simple recipe for... ...enables brands to engage customers and prospects across all journeys... ...activation.Job SummaryThe VP, Strategy and Technology, blu... ...expected to be a contributor to content and use cases for new...ContentFull time- ...Chase seeks a Vice President, Content Design to shape inclusive, usable product experiences for Small Business and Merchant... ...York. You will lead strategy, architecture, and narrative systems across product... ...accessible language and drive customer-centric digital experiences....Content
- JPMorgan Chase seeks a Vice President of Content Design in Small Business and Merchant Services... ...inclusive, usable product content and shape customer experiences. You will guide narrative structures and content architecture across products, collaborating with product,...Content
- ...processes and reporting that support our growing digital design project work across Design and Customer Experience. You will collaborate with designers, product owners, engineers, content strategists and researchers to shape customer-led products and services, applying design...Content
- ...quality, taste, format, and the entire customer experience. We're growing fast across digital and retail... ...useful. The Role We're hiring a VP of Brand to lead our brand functions — activations, partnerships, community, content, and comms — as we continue to scale our...ContentFlexible hours
$261.2k
...are transforming the legal experience for all by bettering the lives... ...around AI, the expectations customers hold for service are being... ...the operating model, service architecture, geographic footprint, and AI... ..., regulated vertical where content accuracy and compliance carry...ContentWork at officeLocal areaWorldwideFlexible hoursShift work$190k - $225k
...move faster and deliver more connected customer experiences. MRM is a modern relationship marketing... ...please visit MRM Health is seeking a VP Strategy Director, Engagement to join our... ...ecosystem development, including content, social, CRM, and channel strategies Proactively...ContentWork at officeLocal area3 days per week$110k - $260k
...years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online... ...website team and manage relationship with content team Digital Product and Engineering...ContentFull timeTemporary workPart time$289k
...rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies... ...for taxonomy, semantic structure, content quality, and freshness.Use AI interaction... ...operations and how knowledge architecture influences AI resolution quality.Demonstrated...ContentFull timeRemote work- ...engagement through strategic content design, fostering inclusive and intuitive digital experiences. As a Vice President of Content... ...a pivotal role in shaping customer experiences through content.... ...in content design and content architecture and provide guidance and direction...Content
- ...service capabilities across channels to help customers get set-up, resolve issues, and maintain... ...feedback, and ensure top-tier customer experiences. With a strong commitment to scalability... ...Partner with your quad (Design & Content, Data & Analytics, Technology) and collaborate...Content
$142.32k - $213.48k
....00 - $213,480.00Category: Technology, Architecture, Enterprise Architecture & Transformation... ...bank, has approximately 200 million customer accounts and does business in more than... ...platforms provide a first-class customer experience. We reimagine client and partner...Full time- ...batch campaigns across email, SMS, and app push. You will align content, audience logic, and channel placement to maximize... ...deliverables, test strategies, and compliant, high‑quality customer experiences. This role emphasizes hands-on execution and media optimization...Content
- ...be-missed live and on-demand B2B events where industries convene and people gather to do business. We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct #J-18808-Ljbffr...ContentRemote job
- EX Squared is seeking a Content Author to support an international digital agency delivering campaigns, digital products, and connected customer experiences across multiple industries. You will create, update, and maintain website content across CMS, ensuring alignment...ContentRemote job
$205k - $250k
...We are seeking a VP of Audience Engagement to lead audience growth and engagement... ...distribution channels. The ideal candidate has experience working in a news organization or digital... ...to increase engagement through content strategy, recurring franchises, breaking...ContentFull timeCasual work- ...practical, engaging learning experiences, DataCamp equips learners and... ...at that scale, and for most customers it is the whole answer.A growing... ..., with live delivery, custom content, assessment, and executive... ...out further.We are hiring a VP of Professional Services to own...ContentContract work
- VP of Brand Partnerships VÊTIR | New York, NY | Full-Time About Vêtir Vêtir is the... ...personalized, seamless luxury shopping experience at scale. At the intersection of luxury... ...sponsorship for strategic events, content initiatives, and experiential programming...ContentFull time
$200k - $250k
...About the Role We're looking for a VP-level leader based in the New York Tri-State... ...candidate will bring 12–15 years of overall experience, including more than 10 years in the US... ...(Gartner, Everest, ISG), and through content like point-of-view papers and client workshops...ContentFull time$150k - $250k
...Media Relations. In this role, the VP or SVP will provide high-touch... ...and senior led-advisory model, our experience and resources enable us to bring customized actionable solutions to the most complex... ..., presentations and web/social content Track media coverage and...ContentFull timeWork at officeLocal areaRemote work$115k - $200k
...infrastructure to 10x the amount of creator content our clients can produce without... ...Twitch. The Role We're hiring a VP of Brand Partnerships to help lead the next... .... Who You Are You have 8+ years of experience across brand partnerships, sales, business...ContentFull timeRemote work- ...activate the full consumer journey across content and connections. UM operates in over 100... ...suited to a strategist with 10 years’ experience working in a similar agency environment... ...tactical execution Mapping and creating custom journeys and building strategies +...ContentFull timeLocal area
$200k
...than ever in the era of AI. Today, our customers depend on us to stay ahead. At Darktrace... ...Leader with deep practical cybersecurity experience and expertise in Artificial Intelligence... ...guidance, and develop compelling technical content that advances innovation and strengthens...ContentFull timeWork at officeLocal areaRemote work$250k
...Responsibilities:1. Creating and publishing proprietary equity research content in designated industry with stock recommendations (Buy, Hold,... ...FINRA waiver for those who have completed CFA II.3. Has some experience in due diligence execution related to capital markets...ContentFull timePart timeShift workDay shift$200k - $250k
...Description :Position - VP Cyber Security... ...protecting our businesses and customers and are looking to... ...foundation of security architectures and cloud computing environmentsExcellent... ...work experience or experience working... ...authoritative and engaging content to consumers and...ContentWork experience placementLocal areaWorldwideFlexible hours3 days per week$165k - $250k
...institutional client group and portfolio management on business content and managing outside fund counsel in productionReview and... ...to contribute to a collaborative work environmentExceptional experience to independently manage disparate workstreamsStrong work ethic...ContentFull timeWork at officeLocal area$200k - $250k
...engagement, and direct-to-consumer experiences globally.The RoleSony Music is seeking a VP, D2C Creative, Product and... ...standards, including motion templates, content hierarchy, build quality and... ...Operations, Commercial Strategy and Customer Satisfaction functions, whose...ContentCasual workLocal area$150k - $225k
...how audiences discover and engage with content. This role leads initiatives across the... ...incrementality studies, geo‑testing, and controlled experiments) to quantify media impact and guide... ...strategies based on how AI is reshaping customer behavior, search and discovery patterns,...ContentFull timeLocal areaFlexible hoursShift work- ...professionals to engage with. We tailor our content and design it to offer choice and active... ..., and human. Job Overview The VP Director is the main point of contact for... ...pitch documentation and presentations Experience/Skills Required • Excellent people...ContentFull timeFlexible hours
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