Administrative Assistant

Administrative Assistant Pay Rate: $20 - $39/HR on W2 Duration: Start Date As soon as possible / End Date 11/30/26 Qualifications - After Sales experience 3-5 years of experience 4 + years of prior experience working with customers and providing exceptional experience. 2 + years retail automotive experience with working knowledge of automotive technologies in either sales or non-technical service departments. 4+ years in retail, or operations. Responsibilities Responsible for executing administrative tasks that are currently handled across the Retention Team to enable the Retention Team to cover non-administrative tasks typically handled by the two associates that will be on extended leaves of absence. This will cover administrative tasks that support 4 topics. Lead Management, Value Service, Invisible Service, and Maintenance Plans. This includes creating PPT, distributing reports, managing/dealer inquiries in TEAM inbox and directing correct personnel, opening IT tickets for reporting issues that arise, and recreating/creating offline excel reports. Additional Skills: Outstanding communication skills. Adaptability and can-do entrepreneurial attitude. Analytical aptitude. Ability to develop relationships and work collaboratively. Problem solving skills are required. Business acumen and client focus is required. Customer oriented mindset. It is essential to possess well-developed verbal and written communication skills. Ability to collect data from multiple sources and consolidate. Ability to summarize information for multiple audiences across the organization. Strong multi-tasking skills. Additional job titles could include: General Office Clerk Monday to Friday / Hybrid 3 onsite 2 days remote (preference Tuesdays onsite) 8:30 am to 4:30 pm. Kindly share your resume with answers; Q1: How many years of after-sales / customer-facing experience you have in Automotive market Q2: How many years of exp in customer experience / client interaction roles