Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Entry-Level IT Helpdesk Support - Desktop & Phone

AHU Technologies Inc

An established industry player is seeking a dedicated Customer Support Representative to join their dynamic technical support team. In this entry-level role, you will be the first point of contact for clients, addressing a variety of technical inquiries and ensuring timely issue resolution. Your day-to-day will involve providing exceptional customer service, troubleshooting desktop and mobile device issues, and collaborating with IT leadership to implement effective solutions. This position offers a unique opportunity to grow your technical skills in a fast-paced environment while contributing to the success of multiple agencies in the District of Columbia. If you're passionate about technology and helping others, this role is perfect for you. #J-18808-Ljbffr AHU Technologies Inc

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Entry-Level IT Helpdesk Support - Desktop & Phone in Washington DC vacancy
  •  ...Short Description: The Customer Support Entry level is a first level...  ...Responsibilities Answer calls in a dynamic IT operations environment,...  ...supporting multiple agencies. Provide desktop support for technical issues...  ...in either a face-to-face or phone support role. Required: 2... 
    Telephone
    Entry level
    Work at office

    AHU Technologies Inc

    Washington DC
    2 days ago
  • $85k - $90k

     ...IT Help Desk Specialist Digital Consultants is seeking an...  ...Specialist for a proposed contract supporting the Congressional Budget...  .... This is not a conventional entry-level help desk role; it combines customer...  ...deploy, and validate Windows desktops, macOS systems, mobile... 
    Telephone
    Entry level
    Permanent employment
    Full time
    Contract work
    H1b
    Work at office
    Immediate start
    Flexible hours

    Digicon International

    Washington DC
    7 hours ago
  •  ...Technologies Inc. is seeking a Sr. Technical Recruiter with a Desktop Support focus for an onsite role in Washington, DC. This contract position targets entry-level professionals eager to contribute to IT support and recruitment initiatives. The role emphasizes hands-... 
    Entry level
    Contract work

    Quantum World Technologies Inc.

    Washington DC
    2 days ago
  •  ...to hire Junior and Journeyman level User Support Specialists in support of the...  ...to launch or grow their IT support career while supporting...  ...professionally with users across phone, email, chat, and in‑person...  ...structured support processes. Entry‑level certification such as... 
    Telephone
    Entry level
    Remote work

    Dunhill Professional Search & Government Solutions

    Washington DC
    2 days ago
  •  ...Overview Seeking a highly motivated IT Desktop Support Specialist to provide comprehensive desktop and end-user technology support...  ...five days per week. Key Responsibilities Provide high-level desk-side, remote, and phone-based technical support to attorneys and staff. Serve... 
    Telephone
    Full time
    Contract work
    Work at office
    Local area
    Remote work

    KamisPro

    Washington DC
    2 days ago
  •  ...urgency and importance. Use phone, text message, or...  ...troubleshoot and resolve end‑user desktop/laptop issues in a...  ...years of experience in IT or a related field with...  ..., desktop and hardware support. When required provide...  ...at least one year of helpdesk/desktop support... 
    Telephone
    Remote job

    Smart Geeks

    Washington DC
    2 days ago
  • $50k

     ...industry. We are seeking an IT Support Technician I to join our North...  ...infrastructure by providing helpdesk support, troubleshooting hardware...  ...equipment in person, by phone, and through remote screen sharing...  ..., peripheral configurations, desktop/laptop and tablet... 
    Telephone
    Full time
    Work at office
    Remote work

    Grossberg Company

    Bethesda, MD
    1 day ago
  • Akkodis is seeking an experienced IT Desktop Support Engineer to provide end-user technical support...  .... Experience providing executive‑level (VIP) technical support with exceptional...  ...with the ability to support users via phone, Microsoft Teams, email, and in person.... 
    Telephone
    Temporary work
    Local area

    Akkodis

    Washington DC
    2 days ago
  •  ...and intelligence mission support services to meet our...  ...Responsibilities Serve as the first level Help Desk for the TEN...  ...via email, walk‑ins, phone calls or other...  ...Network (VPN) or Virtual Desktop Infrastructure (e.g.,...  ...relevant experience in IT Helpdesk support. 3+ years MacOS... 
    Telephone
    Contract work
    Immediate start

    Nightwing

    Arlington, VA
    1 day ago
  •  ...serves as the primary IT Customer Support interface between WMATA...  ...requests over the phone and/or via remote access...  ...issue requires a higher level of technical skills....  ...computer hardware (e.g. desktops, laptops, peripherals)...  ...- the most recognized entry‑level IT certification... 
    Telephone
    Entry level
    Remote work

    International Executive Service Corps

    Washington DC
    1 day ago
  • $60k - $70k

     ...Washington, DC! As an Entry Level Top Secret Cleared professional...  ...have the chance to support our government clients...  ...your career in IT with us at IntePros Federal...  ...will include offering phone support during core business...  ...configure and deploy desktop and network hardware, support... 
    Telephone
    Entry level
    Full time
    Local area
    Flexible hours
    Weekend work

    IntePros Federal

    Washington DC
    20 hours ago
  • ProcureTeq LLC in Arlington, VA seeks a Systems Engineer I with at least two years in PC/network helpdesk or technical support. A CS degree is preferred and two entry/mid-level IT certifications are expected (A+, CCNA, Network+). Knowledge of CCTV, alarms or access control... 
    Entry level
    Night shift

    ProcureTeq LLC

    Arlington, VA
    1 day ago
  • $28.62 - $34.56 per hour

     ...are looking for an IT Help Desk Technician to support IonQ’s global users...  ...problem resolution via phone, instant messaging,...  ...and deploy end‑user desktop hardware, software,...  ...Provide support to C‑Level executives within Bothell...  ...Tier I and II HelpDesk technicians. Handle... 
    Telephone
    Hourly pay
    Work at office

    SupportFinity

    College Park, MD
    1 day ago
  • $108k - $125k

     ...Title: IT Help Desk Specialist Location: Washington...  ...Desk Specialist to support the Congressional Budget...  ...and inventory Windows desktops for end users Configure...  ...image integrity, patch levels, and security compliance...  ..., fax, telephone, cell phone, etc. Occasionally required... 
    Telephone
    Full time
    Work at office
    Local area
    Remote work
    Monday to Friday

    KMRG, LLC

    Washington DC
    2 days ago
  • $70k - $80k

     ...Position Overview Our IT Service Desk is the central...  .... The role of the IT Support Specialist is to...  ...ensuring that service levels and targets are achieved...  ...provides services over the phone, through email, phone,...  ...devices, including servers, desktop computers, laptops, and... 
    Telephone
    Permanent employment
    Temporary work
    Work at office
    Local area
    Immediate start
    Remote work

    W.E. Bowers Group

    Beltsville, MD
    4 days ago
  • AHU Technologies seeks an entry-level Help Desk Specialist in Washington, D.C. to install and...  ...Responsibilities include providing technical support, troubleshooting issues, and ensuring...  ...candidate should have a Bachelor’s degree in IT or equivalent experience and be willing... 
    Entry level
    Work at office

    AHU Technologies

    Washington DC
    2 days ago
  •  ...The Information Technology (IT) team supports AHC’s technology infrastructure...  ...IT infrastructure. This mid‑level role involves working with various...  ...desk tickets, emails, and phone calls in a timely manner....  ...Troubleshoot and resolve issues with desktop PCs, printers, and peripheral... 
    Telephone
    Temporary work
    Work at office
    Local area
    Remote work
    Flexible hours

    Affordable Homes & Communities (AHC)

    Arlington, VA
    3 days ago
  • $90k - $104k

     ...partnering with Expression to find an IT Administrator (Deskside Support Specialist). See details below....  ...users seeking technical assistance via phone, email, or in person. Diagnose and troubleshoot...  .... Install, configure, and maintain desktops, laptops, printers, telephones, and... 
    Telephone
    For contractors
    Work at office
    Immediate start

    Hatchit Co

    Washington DC
    2 days ago
  •  ...administration, technical writing and help desk support. Job Title Desktop Technician Job Description CyberLinx...  ...Essential Job Functions Troubleshoot desktop IT equipment and related peripherals (monitors, mice, printers, phones, etc). Replace/Install desktop IT equipment... 
    Telephone
    Full time
    Contract work
    Part time
    Shift work

    CyberLinx Solutions LLC

    Washington DC
    1 day ago
  •  ...Experience providing Tier II Help Desk or Desktop Support in an enterprise environment. Strong...  ...Certifications CompTIA Security+ Apple Certified IT Professional AWS Certified SysOps...  ...for enterprise users via walk‑up, remote, phone, and ticketing systems. Troubleshoot and... 
    Telephone
    Work at office
    Remote work

    Bestica

    Washington DC
    1 day ago
  •  ...years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware...  ...technical troubleshooting and fixing desktops, printers, laptop, and other computer...  ...and work with customers at different levels. Driven and result oriented.... 
    Flexible hours

    Sky Systems

    Arlington, VA
    20 hours ago
  •  ...Recruiter with Quantum world Technologies Job Role: Desktop Support Location: Washington, DC - 877481Onsite Role Employment Type: Contract Seniority Level: Entry level Job Function: Information Technology Industries: IT Services and IT Consulting and Information... 
    Entry level
    Contract work
    Work at office

    Quantum World Technologies Inc.

    Washington DC
    2 days ago
  • $29 - $35 per hour

     ...enabling human life on Mars. IT SUPPORT TECHNICIAN the company is looking...  .... Configure and troubleshoot desktop, label and large...  ...excellent written, verbal and phone communications skills. ADDITIONAL...  ...COMPENSATION AND BENEFITS Pay Range: Level 1: $29.00 - $35.00 Level 2: $... 
    Telephone
    Permanent employment
    Temporary work
    Remote work
    All shifts
    Flexible hours
    Weekend work

    United States Digital Space LLC

    Washington DC
    4 days ago
  • $84.22k - $126.32k

     ...thinking organization, apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA)...  ...equipment (GFE), configuring them to maintain service levels. Installs devices as part of managed services, while handling... 
    Temporary work
    Work at office
    Remote work
    Flexible hours

    The Nippon Telegraph and Telephone Corporation (NTT)

    Arlington, VA
    5 days ago
  • $110k - $115k

     ...create an environment that supports long‑term relationships...  ...Position Overview The IT Service Desk is the...  ...Specialists to ensure service levels and targets are...  ...providing support via phone, email, in‑person, and...  ...technologies including desktops, laptops, mobile devices... 
    Telephone
    For contractors
    For subcontractor
    Local area

    W.E. Bowers

    Beltsville, MD
    1 day ago
  •  ...thinking organization, apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA)...  ...equipment (GFE), configuring them to maintain service levels. Installs devices as part of managed services, while handling... 
    Remote work

    NTT America

    Arlington, VA
    20 hours ago
  •  ...Department of Ecology is hiring an IT Customer Support - Journey positionwithin the...  ...in-person and via phone, chat, and ticket systems for...  ...resolution in alignment with service level expectations. Troubleshoot...  ..., including Dell laptops, desktops, monitors, and printers,... 
    Telephone
    Work experience placement
    Work at office
    Remote work
    Flexible hours

    Austin Community College

    Washington DC
    1 day ago
  • $25 - $35 per hour

     ...customers of varying levels of technical...  ...is on-site to answer helpdesk calls and email requests for support of PCs, laptops, MacBooks...  ...on-site and remote IT support for PCs, laptops...  ...in person, via phone conference, remote access...  ...Skills: Desktop, Windows 10, Support... 
    Telephone
    Contract work
    Temporary work
    Work at office
    Remote work
    Shift work

    Neier Inc.

    Washington DC
    3 days ago
  •  ...ASM Research, An Accenture Federal Services Company, is seeking an IT Support Specialist to deliver first‑line help desk assistance for login, software, and connectivity issues. You will document incidents in ServiceNow/Jira and guide users through resolution steps. The... 
    Entry level

    ASM Research, An Accenture Federal Services Company

    Washington DC
    20 hours ago
  •  ...Description: The Helpdesk Specialist is a first level rep to the Client technical support team. They answer...  ...Customer Support Entry Roles and Responsibilities...  ...in a dynamic IT operations...  ...agencies Provide desktop support for technical...  ...face to face or phone support role.... 
    Telephone
    Contract work
    Work at office

    AHU Technologies

    Washington DC
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Entry-Level IT Helpdesk Support - Desktop & Phone. Be the first to apply!