Entry-Level IT Helpdesk Support - Desktop & Phone
AHU Technologies Inc
An established industry player is seeking a dedicated Customer Support Representative to join their dynamic technical support team. In this entry-level role, you will be the first point of contact for clients, addressing a variety of technical inquiries and ensuring timely issue resolution. Your day-to-day will involve providing exceptional customer service, troubleshooting desktop and mobile device issues, and collaborating with IT leadership to implement effective solutions. This position offers a unique opportunity to grow your technical skills in a fast-paced environment while contributing to the success of multiple agencies in the District of Columbia. If you're passionate about technology and helping others, this role is perfect for you. #J-18808-Ljbffr AHU Technologies Inc
- ...Short Description: The Customer Support Entry level is a first level... ...Responsibilities Answer calls in a dynamic IT operations environment,... ...supporting multiple agencies. Provide desktop support for technical issues... ...in either a face-to-face or phone support role. Required: 2...TelephoneEntry levelWork at office
$85k - $90k
...IT Help Desk Specialist Digital Consultants is seeking an... ...Specialist for a proposed contract supporting the Congressional Budget... .... This is not a conventional entry-level help desk role; it combines customer... ...deploy, and validate Windows desktops, macOS systems, mobile...TelephoneEntry levelPermanent employmentFull timeContract workH1bWork at officeImmediate startFlexible hours- ...Technologies Inc. is seeking a Sr. Technical Recruiter with a Desktop Support focus for an onsite role in Washington, DC. This contract position targets entry-level professionals eager to contribute to IT support and recruitment initiatives. The role emphasizes hands-...Entry levelContract work
- ...to hire Junior and Journeyman level User Support Specialists in support of the... ...to launch or grow their IT support career while supporting... ...professionally with users across phone, email, chat, and in‑person... ...structured support processes. Entry‑level certification such as...TelephoneEntry levelRemote work
- ...Overview Seeking a highly motivated IT Desktop Support Specialist to provide comprehensive desktop and end-user technology support... ...five days per week. Key Responsibilities Provide high-level desk-side, remote, and phone-based technical support to attorneys and staff. Serve...TelephoneFull timeContract workWork at officeLocal areaRemote work
- ...urgency and importance. Use phone, text message, or... ...troubleshoot and resolve end‑user desktop/laptop issues in a... ...years of experience in IT or a related field with... ..., desktop and hardware support. When required provide... ...at least one year of helpdesk/desktop support...TelephoneRemote job
$50k
...industry. We are seeking an IT Support Technician I to join our North... ...infrastructure by providing helpdesk support, troubleshooting hardware... ...equipment in person, by phone, and through remote screen sharing... ..., peripheral configurations, desktop/laptop and tablet...TelephoneFull timeWork at officeRemote work- Akkodis is seeking an experienced IT Desktop Support Engineer to provide end-user technical support... .... Experience providing executive‑level (VIP) technical support with exceptional... ...with the ability to support users via phone, Microsoft Teams, email, and in person....TelephoneTemporary workLocal area
- ...and intelligence mission support services to meet our... ...Responsibilities Serve as the first level Help Desk for the TEN... ...via email, walk‑ins, phone calls or other... ...Network (VPN) or Virtual Desktop Infrastructure (e.g.,... ...relevant experience in IT Helpdesk support. 3+ years MacOS...TelephoneContract workImmediate start
- ...serves as the primary IT Customer Support interface between WMATA... ...requests over the phone and/or via remote access... ...issue requires a higher level of technical skills.... ...computer hardware (e.g. desktops, laptops, peripherals)... ...- the most recognized entry‑level IT certification...TelephoneEntry levelRemote work
$60k - $70k
...Washington, DC! As an Entry Level Top Secret Cleared professional... ...have the chance to support our government clients... ...your career in IT with us at IntePros Federal... ...will include offering phone support during core business... ...configure and deploy desktop and network hardware, support...TelephoneEntry levelFull timeLocal areaFlexible hoursWeekend work- ProcureTeq LLC in Arlington, VA seeks a Systems Engineer I with at least two years in PC/network helpdesk or technical support. A CS degree is preferred and two entry/mid-level IT certifications are expected (A+, CCNA, Network+). Knowledge of CCTV, alarms or access control...Entry levelNight shift
$28.62 - $34.56 per hour
...are looking for an IT Help Desk Technician to support IonQ’s global users... ...problem resolution via phone, instant messaging,... ...and deploy end‑user desktop hardware, software,... ...Provide support to C‑Level executives within Bothell... ...Tier I and II HelpDesk technicians. Handle...TelephoneHourly payWork at office$108k - $125k
...Title: IT Help Desk Specialist Location: Washington... ...Desk Specialist to support the Congressional Budget... ...and inventory Windows desktops for end users Configure... ...image integrity, patch levels, and security compliance... ..., fax, telephone, cell phone, etc. Occasionally required...TelephoneFull timeWork at officeLocal areaRemote workMonday to Friday$70k - $80k
...Position Overview Our IT Service Desk is the central... .... The role of the IT Support Specialist is to... ...ensuring that service levels and targets are achieved... ...provides services over the phone, through email, phone,... ...devices, including servers, desktop computers, laptops, and...TelephonePermanent employmentTemporary workWork at officeLocal areaImmediate startRemote work- AHU Technologies seeks an entry-level Help Desk Specialist in Washington, D.C. to install and... ...Responsibilities include providing technical support, troubleshooting issues, and ensuring... ...candidate should have a Bachelor’s degree in IT or equivalent experience and be willing...Entry levelWork at office
- ...The Information Technology (IT) team supports AHC’s technology infrastructure... ...IT infrastructure. This mid‑level role involves working with various... ...desk tickets, emails, and phone calls in a timely manner.... ...Troubleshoot and resolve issues with desktop PCs, printers, and peripheral...TelephoneTemporary workWork at officeLocal areaRemote workFlexible hours
$90k - $104k
...partnering with Expression to find an IT Administrator (Deskside Support Specialist). See details below.... ...users seeking technical assistance via phone, email, or in person. Diagnose and troubleshoot... .... Install, configure, and maintain desktops, laptops, printers, telephones, and...TelephoneFor contractorsWork at officeImmediate start- ...administration, technical writing and help desk support. Job Title Desktop Technician Job Description CyberLinx... ...Essential Job Functions Troubleshoot desktop IT equipment and related peripherals (monitors, mice, printers, phones, etc). Replace/Install desktop IT equipment...TelephoneFull timeContract workPart timeShift work
- ...Experience providing Tier II Help Desk or Desktop Support in an enterprise environment. Strong... ...Certifications CompTIA Security+ Apple Certified IT Professional AWS Certified SysOps... ...for enterprise users via walk‑up, remote, phone, and ticketing systems. Troubleshoot and...TelephoneWork at officeRemote work
- ...years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware... ...technical troubleshooting and fixing desktops, printers, laptop, and other computer... ...and work with customers at different levels. Driven and result oriented....Flexible hours
- ...Recruiter with Quantum world Technologies Job Role: Desktop Support Location: Washington, DC - 877481Onsite Role Employment Type: Contract Seniority Level: Entry level Job Function: Information Technology Industries: IT Services and IT Consulting and Information...Entry levelContract workWork at office
$29 - $35 per hour
...enabling human life on Mars. IT SUPPORT TECHNICIAN the company is looking... .... Configure and troubleshoot desktop, label and large... ...excellent written, verbal and phone communications skills. ADDITIONAL... ...COMPENSATION AND BENEFITS Pay Range: Level 1: $29.00 - $35.00 Level 2: $...TelephonePermanent employmentTemporary workRemote workAll shiftsFlexible hoursWeekend work$84.22k - $126.32k
...thinking organization, apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA)... ...equipment (GFE), configuring them to maintain service levels. Installs devices as part of managed services, while handling...Temporary workWork at officeRemote workFlexible hours$110k - $115k
...create an environment that supports long‑term relationships... ...Position Overview The IT Service Desk is the... ...Specialists to ensure service levels and targets are... ...providing support via phone, email, in‑person, and... ...technologies including desktops, laptops, mobile devices...TelephoneFor contractorsFor subcontractorLocal area- ...thinking organization, apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA)... ...equipment (GFE), configuring them to maintain service levels. Installs devices as part of managed services, while handling...Remote work
- ...Department of Ecology is hiring an IT Customer Support - Journey positionwithin the... ...in-person and via phone, chat, and ticket systems for... ...resolution in alignment with service level expectations. Troubleshoot... ..., including Dell laptops, desktops, monitors, and printers,...TelephoneWork experience placementWork at officeRemote workFlexible hours
$25 - $35 per hour
...customers of varying levels of technical... ...is on-site to answer helpdesk calls and email requests for support of PCs, laptops, MacBooks... ...on-site and remote IT support for PCs, laptops... ...in person, via phone conference, remote access... ...Skills: Desktop, Windows 10, Support...TelephoneContract workTemporary workWork at officeRemote workShift work- ...ASM Research, An Accenture Federal Services Company, is seeking an IT Support Specialist to deliver first‑line help desk assistance for login, software, and connectivity issues. You will document incidents in ServiceNow/Jira and guide users through resolution steps. The...Entry level
- ...Description: The Helpdesk Specialist is a first level rep to the Client technical support team. They answer... ...Customer Support Entry Roles and Responsibilities... ...in a dynamic IT operations... ...agencies Provide desktop support for technical... ...face to face or phone support role....TelephoneContract workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Entry-Level IT Helpdesk Support - Desktop & Phone. Be the first to apply!
- entry level programer Washington DC
- entry level customer service manager Washington DC
- entry level contract administrator Washington DC
- entry level management training Washington DC
- entry level police Washington DC
- entry level business development associate Washington DC
- entry level social work Washington DC
- entry level tax accountant Washington DC
- entry level mulesoft developer Washington DC
- entry level paralegal Washington DC

