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Receptionist

Otterbein SeniorLife

Job Description

Job Description

Overview

Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer's needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.

Part-time: 8:30a - 6:30p every other weekend

Responsibilities

  • Greet customers entering and leaving the community, using customer name whenever possible
  • Answer customer calls and direct them appropriately
  • Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions
Qualifications
  • Education: High school diploma or equivalent
  • Experience: A minimum of 1 year
  • Ability to be self-directed and prioritize tasks, working independently and managing time efficiently
  • Excellent customer service and communication skills, both written and verbal
  • Computer Skills: Proficient in Microsoft Office

BENEFITS*

Health & Wellness

  • Medical Insurance with free virtual doctor visits
  • Vision & Dental Insurance
  • Pet Insurance
  • Life Insurance
  • Employee Assistance Program (EAP) for personal and professional support

Financial Security

  • 401(k) Retirement Savings Plan with company match
  • Paid Time Off (PTO) that accrues immediately from day one
  • Paid Holidays for a healthy work-life balance
  • Access to DailyPay , enabling you to access up to 100% of your earned wages on a daily basis
  • Tuition Reimbursement up to $5,250 per year for ANY field of study
  • Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
  • Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
  • Legal & Identity Theft Protection

Growth & Development

  • University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
  • Multiple Partner Discounts available for various products and services through Access Perks
  • Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Apply today and begin a meaningful career as a Receptionist at Otterbein!

Vacancy posted 3 days ago
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