Administrator of Medical and Behavioral Services for IDD

Title: Administrator of Medical and Behavioral Services for IDD (Individuals with Intellectual and Developmental Disabilities)

What We Offer:

• Top 401k plans in the industry. Employer contribution of 5% and 6% match, for a total of 11%.
• Comprehensive Medical and Dental Benefits.
• Paid Time Off: Personal, Vacation & Sick; Paid Holidays.

About the Company

The Arc Mercer is a trusted leader in providing comprehensive support and services for individuals with intellectual and developmental disabilities (IDD) across Mercer County.

The Arc Mercer is seeking an experienced Medical and Behavioral Administrator to lead and integrate the clinical operations of our Mental Health, Primary Care, Specialty Care, Behavioral Health, and Nursing programs. This senior leader will report directly to the COO and will be responsible for ensuring clinical quality, regulatory compliance, operational coordination, and performance outcomes across services supporting approximately 140 mental health patients and 120 residential healthcare patients.

What You’ll Lead

In-House Clinical Services

• Mental Health Services — Oversee clinical quality, documentation, treatment planning, and service delivery for approximately 140 individuals in Residential and Day programs.
• Behavioral Health Services — Lead behavioral clinicians, ensure fidelity to treatment models, and maintain compliance with behavioral health regulations.

Externally Delivered Medical Services (Coordination & Oversight)

• Primary Care coordination — Ensure timely access, communication, and follow-up with external PCPs.
• Specialty Care coordination — Oversee referrals, scheduling, and continuity of care for dentistry, podiatry, neurology, cardiology, and other specialties.
• Nursing oversight — Ensure nursing services (internal or contracted) meet clinical standards, documentation requirements, and patient needs.

Budget & Resource Management

• Partner with the COO and Finance to:
• Forecast clinical resource needs
• Align spending with organizational priorities
• Ensure cost-effective service delivery without compromising quality
• Support data-driven decision-making by integrating budget metrics with clinical quality and operational performance indicators.

Quality Metrics & Performance Outcomes

• Develop, track, and report clinical quality indicators, including:
• Patient outcomes
• Safety metrics
• Documentation accuracy
• Timeliness of services
• Lead continuous improvement initiatives to elevate care standards and reduce adverse events.

Regulatory Compliance & Clinical Standards

• Ensure compliance with:
• State and federal healthcare regulations
• Behavioral health and mental health licensing requirements
• Nursing and clinical practice standards
• HIPAA and patient rights regulations
• Maintain readiness for audits, inspections, and accreditation reviews.

Operational Leadership

• Partner with the COO to align clinical operations with organizational goals.
• Standardize clinical workflows, protocols, and documentation practices.
• Oversee incident review, root-cause analysis, and corrective action planning.
• Collaborate with Residential, Day Program, and Behavioral Health leadership to ensure seamless service delivery.

Team Leadership & Development

• Provide leadership, coaching, and supervision to clinical supervisors, nurses, behavioral clinicians, and interdisciplinary team members.
• Foster a culture of accountability, collaboration, and professional growth.

What You Bring

• Bachelor’s or Master’s degree in Nursing, Behavioral Health, Healthcare Administration, Social Work, or a related clinical field .
• 3+ years of clinical leadership experience in healthcare, behavioral health, long-term care, or a similar regulated environment.
• Strong understanding of clinical operations, interdisciplinary care, and regulatory compliance .
• Experience managing clinical quality metrics and performance improvement initiatives.

Why This Role Matters

The Administrator of Medical and Behavioral Services for IDD ensures that every individual we serve receives safe, coordinated, high-quality care across all clinical domains. This leader strengthens the bridge between clinical practice and organizational strategy — ensuring that our programs meet the highest standards of care, compliance, and operational excellence.

Pre-Employment Requirements: All offers of employment are contingent upon the successful completion of a background check, drug screening, physical exam, PPD test, and verification of an acceptable driving record.

Equal Opportunity Employer The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.