Customer Service & Sales Associate - Gift, Packing & Shipping Store

Job Description

Job Description

Gift Wrapping • Packing & Shipping • Unique Gifts • Personal Mailboxes

Are you the person who actually enjoys helping people?

Do you like finding creative solutions, making things look great, and talking with customers? Are you detail-oriented enough to catch an incorrect address, but personable enough to make a customer feel welcome?

We're looking for a  friendly, dependable and motivated Customer Service & Sales Associate to join our team at our specialty retail store.

We're a little different from a typical retail store. Our customers come to us for  specialty gift wrapping, packing and shipping, unique gifts, and personal mailboxes. No two customers are exactly alike, and that's what makes the job interesting..

What you'll do

Your day may include:

• Helping customers select unique gifts
• Creating beautiful gift wrapping
• Packing fragile, unusual and valuable items for shipping
• Helping customers determine the best shipping and packaging options
• Processing shipments and operating our POS system
• Assisting personal mailbox customers
• Answering phones and helping customers in person
• Recommending additional products and services when appropriate
• Receiving, stocking and displaying merchandise
• Keeping the store clean, organized and looking great
• Handling multiple customers and priorities during busy periods

We're looking for someone who:

• Enjoys working with people
• Has a positive, friendly personality
• Is dependable and takes responsibility seriously
• Pays close attention to details
• Can communicate clearly and professionally
• Is comfortable learning computers and point-of-sale systems
• Can think on their feet and solve customer problems
• Is comfortable making recommendations and selling
• Takes pride in doing things neatly and correctly
• Can stay calm when several customers need help at once
• Is willing to learn our products, services and procedures

Previous retail, shipping or gift-wrapping experience is helpful, but it's not the most important thing. We're more interested in your attitude, work ethic, customer-service instincts and ability to learn.

This job may be a great fit, if...

You enjoy the feeling of taking a customer who says:

“I don't know what to get them.”

...and helping them leave the store saying:

“That's perfect!”

Or taking a customer who says:

“I have no idea how to ship this.”

...and figuring it out with them.

If you enjoy  people, variety, problem-solving and doing things well , we'd like to hear from you.

What we offer

• Full-time
• Store hours are Mon-Sat 9-6
• Healthcare
• 401 (k)
• Training provided
• Opportunity to learn a variety of customer service, sales, shipping and retail skills

To apply: Please submit your resume and a brief explanation of why you think you'd be a good fit for this position.

\nCompany Description

Gift Wrapping • Packing & Shipping • Unique Gifts • Personal Mailboxes

Company Description

Gift Wrapping • Packing & Shipping • Unique Gifts • Personal Mailboxes