Dental Billing & Financial Coordinator (Fee-For-Service)

This onsite role supports patients in a fee-for-service, out-of-network dental environment by managing billing workflows and serving as a financial point of contact among the clinical team, patients, and insurance companies. Key Responsibilities Review and present comprehensive treatment plan estimates to patients, clearly explaining out-of-network benefits. Collect patient co-pays, deductibles, and full payments at the time of service. Prepare, code using CDT, and submit accurate insurance claims as a courtesy to support timely reimbursement. Post patient payments and update records with insurance electronic explanations of benefits (EOBs). Reconcile daily and monthly accounts receivable (A/R) to maintain accurate balances. Track open claims, manage aging reports, and appeal denials with robust dental narratives to maximize patient reimbursement. Respond to complex billing questions with empathy and professionalism, guiding patients through out-of-network benefits. Submit and monitor pre-treatment estimates for complex restorative or cosmetic cases. Required Experience and Qualifications Minimum 3–5 years of dental administrative experience, with a strong focus on dental billing, coding, and financial coordination. Prior experience in a Fee-for-Service or predominantly out-of-network dental practice is highly preferred. Strong command of dental terminology, CDT coding, and out-of-network insurance reimbursement workflows. Exceptional verbal and written communication skills. Ability to discuss high-case investments confidently with a Midtown NYC clientele. High School Diploma required; associate or bachelor’s degree preferred. Technology Denticon (strongly preferred) CDT Certifications and Language Certified Dental Coder (CDC) (required) English, Spanish preferred Compensation and Schedule Pay: $29.83–$35.93 per hour (listed range: $29–$35 per hour). Expected hours: 29.0–35.0 per week. Benefits 401(k) Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance Application Screening Questions Are you a Certified Dental Billing Specialist (CDBS) from the American Dental Coders Association (ADCA)? Are you a Certified Professional Biller (CPB) from the AAPC? Work Location Location: New York, NY (onsite); in person. #J-18808-Ljbffr Smile Arts of NY