Customer Service Representative - Bilingual Preferred

Job Description

Job Description

Career Path: Human Resources | Sales | Operations

Compensation: $50,000.00-$60,000.00 First Year Potential + Profit Sharing

Full Benefits | 401K | Two weeks vacation | Paid Holidays

ICR is expanding and seeking a progressive, career-driven Customer Service Representative who wants more than a job. Someone ready to grow into Human Resources, Sales, Operations, or Marketing within a company that rewards performance, grit, and results.

We are not a tradiditonal staffing agency, and success here requires commitment, reliability, and the ability to thrive in a demanding industrial emvironment. If you're looking for a "show up, get paid, go home" culture, this is not the place for you.

What we are looking for:

• 3- years of experience in customer service, industrial support, logistics, or a related field.
• A stable work history with strong attendance and reliability.
• Individuals who want to build a career in Human Resources or Operations.
• People with a competitive spirit, including those with a background in organized sports, because competitors like to win, and we're looking for winners.
• Strong communication skills, professionalism, and committment to high ethical and performance standards.
• Community-minded individuals who take pride in supporting essential industries.

Our training sets you apart

ICR invests heavily in preparing our team to support mining, cement, and other heavy industrial clients. This includes MSHA training, OSHA awareness, and a deep understanding of our clients' operational needs,

Because our standards are higher and our training is more advances than what competitors offer, individuals who are not successful here often migrate to competing agencies that do not provide the same level of development or expectations. We share this openly because our culture is built on accountabiity, excellence, and long term career growth.

Who will not succeed here

While we value all backgrounds, candidates with prior staffing-industry expreience often struggle in our model. ICR does not operate day-labor environments and does not tolerate a culture of low expectations, poor attendance, or lack of discipline.

What we offer

• Merit based compensation. Your performance determines your income,
• First year potential: $50,000.00 to $60,000.00, plus profit sharing.
• Full benefits package, including healthcare.
• 401K plan
• Two weeks paid vacation plus required holidays.
• Career pathways into Human Resources, Sales, Operations Management, and more.
• A trusted 36-year brand with deep roots in heavy industry.

About ICR

ICR delivers elite, dependable industrial workforces to leading companies in mining, cement, manufacturing, and heavy industry. Our clients expect excellence, and we deliver it every day.

If you're disciplined, motivated, competitive, and ready to build a real career, we want to talk to you.

ICR Staffing has been serving our Clients and our Community for over 30 years. We provide quality personnel services to clients across the country. We are dedicated to providing the most professional and competitive temporary services, and have always gone the extra mile for our clients, providing the people resource and service they need to stay competitive in their own businesses.

Company Description

ICR Staffing has been serving our Clients and our Community for over 30 years. We provide quality personnel services to clients across the country. We are dedicated to providing the most professional and competitive temporary services, and have always gone the extra mile for our clients, providing the people resource and service they need to stay competitive in their own businesses.