RECEPTIONIST

Receptionist

Salary Range $16.00 - $16.00 Hourly Level Entry Position Type Full Time Job Shift Day

Company Values

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

Job Description

Serves as Goodwill's first point of contact for corporate office visitors and callers. Responsible for answering/routing all incoming calls, greeting visitors, and referring to appropriate staff or department in a friendly and professional manner. Ensures employee, visitor and facility situations are appropriately and promptly addressed.

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

Qualifications

Essential Duties and Responsibilities

1. Answer and route calls to the appropriate personnel in a timely manner.
2. Greet visitors/guests, ascertain business, direct to proper location/personnel. Communicate with visitors/guests with diplomacy and tact remaining professional at all times and firm when necessary.
3. Assist with human resources administrative tasks as needed.
4. Miscellaneous duties as assigned to include sign for deliveries and inform recipient; hand address employee Birthday Cards monthly for Executive signature and prepare for mailing.
5. Perform any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

High School

Experience

0 to 6 months related experience and/or training.

Management Experience

Not Applicable

Skills

• Communication Skills
• Mathematical Skills
• Critical Thinking Skills
• Software Databases
• Spreadsheet
• Word Processing/Typing
• Planning, organizing, and project management skills.
• Decision Making