Sales and Operations Manager

Maximize Every Account. Win New Business. Lead the Charge in Downey, CA. We’re looking for a sales-focused leader ready to dominate the Downey market. In this high-energy role, you’ll lead both internal sales growth through the route team and external market expansion through the outside sales team. You’ll be the one setting the pace, driving accountability, and making sure every opportunity—from upselling an existing customer to winning a major new account is captured. Why This Role Matters Our Growth Depends On Two Things Increasing spending with current accounts by identifying needs, offering solutions, and maximizing every route stop. Accelerating new account acquisition with targeted, high-impact outside sales activity. What You’ll Do Lead the route sales team to identify up-selling opportunities and deepen customer relationships. Drive outside sales performance by coaching, prospecting, and improving closing rates. Develop branch-wide sales campaigns aligning internal and external teams. Partner with operations to ensure service excellence supports sales promises. Monitor KPIs and keep a visible scoreboard for team accountability. Recognize and celebrate wins to keep energy high and competition healthy. Represent the branch at customer and community events. Manage and run service routes, deliver and pick up chemicals, upsell and cross-sell products, handle emergency calls, negotiate service renewals and pricing, and ensure timely customer payments and account follow-up. Who We’re Looking For A winner who is hungry for success in sales and service. A champion who can elevate a route and sales team across skill levels. A leader who is comfortable managing both field selling and strategic planning. A strong communicator who inspires and motivates a team. A competitor who hates to lose more than they love to win. Why You’ll Love Downey Celebrate wins with your team at local favorites like Porto’s Bakery & Cafe or explore the city’s growing food scene along Firestone Boulevard. Spend weekends enjoying classic SoCal fun at Downey Theatre or catching a movie at the historic Studio Movie Grill Downey. Enjoy local landmarks like Columbia Memorial Space Center, celebrating the city’s aerospace legacy. Stay active with nearby parks and trails, including Rio San Gabriel Park, perfect for walking, cycling, or unwinding outdoors. Enjoy a central location with easy access to both Los Angeles and Orange County—giving you the best of Southern California living with a strong community feel. This is a high-energy leadership role for someone ready to go full throttle—building revenue from the inside out and pushing into the market to capture more share. If you’re ready to lead, compete, and grow in one of the most exciting regions in the company, Downey is calling! #J-18808-Ljbffr