Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Retirement Match
• Competitive salary
• Paid time off
• Training & development
• Signing bonus

ROLE DESCRIPTION:
As an Entry Level Customer Service Representative with Trevor Behr State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. We offer on the job training to help develop your skills to fit the job, so no experience is needed. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Show up with a kind and positive attitude.

QUALIFICATIONS:

• No Insurance or service experience needed 
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be willing to obtain insurance license