Operations Services Manager

Job Description

Job Description

Position Summary:      

This position is responsible for supporting new and existing projects and programs for restaurant operations.

Role Qualifications:

• 3+ years of experience in the quick service industry
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to work under pressure and meet deadlines
• Proficient computer skills in MS programs (Excel,Outlook,Word)
• Reliable personal vehicle
• Must maintain a valid California Driver’s License

Essential Duties and Responsibilities

• Support internal and cross functional programs and initiatives focused on enhancing Operations
• Collaborate with other departments to ensure internal alignment on new programs (ex: new product launches)
• Help develop and administer operational policies and procedures

Core Competencies

• Must have excellent verbal and written communications skills with the ability to communicate to all levels of the organization, including senior management and guests
• Able to maintain flexible work schedule including working evenings and weekends.
• Able to conceive, lead, manage, and realize multiple projects simultaneously with proven capability in collaboration and in setting/meeting organizational deadlines.
• Able to work independently in a time sensitive and confidential environment

Compensation and Benefits:

• Competitive Compensation (DOE)
• Paid Time Off (PTO) & (PSL) Paid Sick Leave
• Health Insurance benefits (Medical, Dental, Vision)
• Company Paid Life Insurance
• 401(k) Plan with Company Match
• Annual Bonus Potential
• M – Card (Meal Benefit)

Physical Demands and Work Environment: 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential               functions.

• Physical demands: While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell, and drive a vehicle.  The employee must occasionally lift and/ or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually moderate and consistent with an office environment, road noise, and outside weather.