Program Coordinator, Categorical

Culture of Care :

At the South Orange County Community College District (SOCCCD) we foster a Culture of Care grounded in connection collaboration inclusion and service. We seek employees who contribute to a welcoming student-centered environment and who understand the important role every position plays in advancing student success and strengthening our District community. Our employees build meaningful relationships demonstrate empathy and professionalism and promote a culture of belonging engagement and mutual respect.

Join SOCCCD and be part of a community dedicated to connection purpose and impact. We are seeking collaborative professionals committed to supporting students creating meaningful experiences and contributing to an inclusive and supportive workplace. Every employee helps shape a Caring Districtone where students colleagues and the broader community feel valued respected and empowered. If you are passionate about service and making a positive difference we invite you to bring your talents to our team.

Application Instructions :

• Complete all sections and fields on the application and attach all required documents incomplete applications may not be considered.

• Include all relevant education training and/or experience on the application.

• Do not include any personally identifiable confidential or otherwise unrequested information that does not pertain to job related factors (e.g. social security number date of birth pictures etc.) on your application or attached documents.

• For job postings with a close date all applications received by 11:59 PM (Pacific Time) on the job posting close date will receive consideration.

• For job postings with an initial screening date all applications received by 11:59 PM (Pacific Time) on the job posting initial screening date will receive priority consideration; however typically the job posting will remain open and continue to accept applications until the position is filled.

Description

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION

Under general direction from an appropriate level manager or administrator serve as the coordinator for assigned program or project area providing professional level program or project area support and services; develop and provide a full range of program or project area functions or services including difficult administrative and management support duties in support of the assigned project program or functional area; provide direction for assigned programs projects or functional area; serve as a liaison between the program area and the general public students staff and other campus and community officials and groups; develop and maintain relationships with other organizations and schools in the program project or functional area; and plan coordinate and implement assigned operations and activities of the assigned office.

DISTINGUISHING CHARACTERISTICS

The Program Coordinator in an advanced journey-level professional classification that performs a full range of professional level support and program coordination duties in support of assigned program or project area including to develop implement and administer assigned services and functional areas participate in budget development and monitoring and project area policy and procedure development and implementation. Positions at this level coordinate communication and work activities among District staff and community and business groups and partners. Assignments performed at this level require a broad knowledge of assigned program or project area and an in-depth professional level knowledge relative to specific areas.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Coordinate and oversee the development and implementation of assigned aspects of the assigned project program or program area; ensure compliance with all aspects of program requirements including grant requirements.

Plan design and implement program or project elements that support service delivery; participate in processes to define scope and schedule of services and activities; oversee and participate in implementation processes.

Assume responsibility for providing coordination of resources for projects or programs; determine program short and long-term needs and develop recommendations; design processes and procedures to implement maintain and/or manage functional area resources.

Oversee and participate in the development and implementation of goals objectives policies and priorities for the assigned area; research implement and administer policies procedures and changing business practices and processes for assigned area; develop and maintain handbooks forms and related policies and procedures.

Resolve operational and administration problems; identify problem areas and issues; conduct research to find alternative solutions; make recommendations; oversee and assist in implementation of recommendations.

Perform a variety of professional level research administrative operational financial and analytical duties in support of assigned programs and projects; conduct studies research projects and analysis.

Prepare administrative operational and financial reports including the preparation of conclusions recommendations and forecasts based on data summaries and other findings; consult with District staff and outside agencies to obtain information.

Coordinate the budget process for assigned area; provide assistance in the development of assigned budget; collect and analyze financial data; review and analyze budget requests; create data tracking and reporting systems; monitor status.

Research negotiate and monitor assigned contracts and agreements with outside suppliers service providers and others; ensure work is performed in compliance with contracts and agreements; process invoices and payments.

Create and maintain publications promoting the assigned project program or program area; develop publications and materials to advertise and provide program information including newsletters directories handbooks special event flyers and other public relations materials as needed.

Coordinate assigned activities and functions with other staff projects and functions as well as local state and federal agencies/jurisdictions business partners and the general public; coordinate with interact with share knowledge and develop collaborative relationships.

Collaborate in the design and implementation of a network of community-based organizations and schools that will oversee and provide services and experiences for program participants; assist in the development of cooperative agreements with other agencies and organizations involved with providing program services.

Coordinate meetings related to assigned program; represent area of assignment participate on and provide staff support to a variety of committees task forces and boards; develop agendas and write speaking points; participate in speaking engagements; prepare and present presentation materials staff reports and other documents as appropriate and necessary; respond to and resolve inquiries and complaints.

Serve as contact and respond to requests for information from staff other agencies and the general public regarding project or program area of assignment; participate in community outreach and education activities; prepare presentations and related material.

Maintain records concerning program activities; process incoming and outgoing documents; prepare and track various documents; prepare reports and briefings on project status progress changes and related items related to scope schedule and budget.

Assist with overseeing website and distance education system for assigned program area; update information as necessary.

Manage data and information used in assigned area including to administer assigned databases; enter and modify data; generate reports; analyze user needs and modify database structure and/or format in response to user needs; train staff on use of database systems; prepare database documentation.

Provide training and work direction to student workers and assigned staff; schedule assigned staff; ensure staff follows District policies and professional standards.

Perform related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Pertinent federal state and local laws codes rules regulations policies and procedures related to area of assignment.

District and College organization operations policies and objectives.

Operational characteristics services and activities of the functions programs and operations of the assigned project or program area.

Goals and objectives of the assigned project or program area.

Principles and practices of program development administration and review.

Principles practices and procedures of business administration and public administration.

Technical knowledge of business/industry principles and practices for the area of responsibility.

Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment.

Principles and techniques used in public relations.

Project and contract management principles and practices.

Information and research resources available related to areas of assignment.

Work organization and office management principles and practices.

Processes procedures and practices of budget preparation and administration.

Statistical procedures and mathematical concepts.

Software programs applications and database systems relevant to area of assignment; generating and analyzing reports from systems and databases; principles practices and procedures of complex statistical and administrative research and report preparation.

Current office practices procedures methods and computer equipment software and applications related to the work including word processing desktop publishing spreadsheets and databases.

Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping and principles and procedures of business letter writing and report preparation.

Effective written and oral communication skills including correct English usage grammar spelling punctuation and vocabulary.

Diverse academic socioeconomic cultural disability and ethnic backgrounds of community college students.

Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette.

Interpersonal skills using tact patience and courtesy.

Techniques to facilitate effective interaction with people on an individual or group basis.

Confidentiality requirements when dealing with personal and sensitive student information.

Occupational hazards and standard safety policies and procedures.

Principles and practices of providing training and guidance to lower-level staff and student workers.

Ability to:

Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand explain and apply administrative and office policies and procedures as well as pertinent laws codes regulations and ordinances; work within the policies functions and requirements of area of assignment; assure compliance with State and federal laws and District policies.

Coordinate and participate in the management of assigned project program or program area functions and services.

Establish and maintain community relationships; assess community needs to develop appropriate service partnerships for assigned programs; understand the nature of partnerships and identify mutual interests.

Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways.

Develop recommendations for problematic areas and implement and monitor changes.

Participate in the development and administration of policies and procedures.

Participate in the preparation and administration of assigned budgets.

Perform a full range of complex and responsible program support as well as difficult administrative duties.

Oversee and participate in the management of the administrative functions and operations of the assigned office.

Communicate clearly and concisely both orally and in writing in English; use correct English usage grammar spelling punctuation and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; prepare and present reports and recommendations on complex processes both orally and in written form; provide information and direction to others.

Develop maintain and foster effective working relationships involving interactions and communications personally by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular ongoing basis.

Interact extensively with and respond to requests and inquiries from students faculty staff and public; effectively present information in person or on the telephone to students staff or the public; provide excellent customer service.

Perform a variety of highly specialized duties and activities in support of the assigned area; operate office equipment including hardware software and devices supporting word processing database management and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing record keeping and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare clear concise and comprehensive documentation reports and other written materials; research compile assemble analyze and interpret data from diverse sources.

Work with and exhibit sensitivity to and understanding of the varied racial ethnic cultural sexual orientation academic socio-economic and disabled populations of community college students.

Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially independently and collaboratively; plan organize coordinate prioritize perform and delegate work; establish review and revise office work priorities; coordinate projects with multiple tasks and re-prioritize as needed.

Analyze complex situations accurately and adopt an effective course of action; exercise good judgment discretion and personal initiative in resolving confidential difficult and sensitive situations according to established policies and procedures; use sound judgment in recognizing scope of authority; use independent judgment to plan and accomplish goals; maintain critical and sensitive information records and reports confidentially.

Select train evaluate and provide work direction to assigned staff and student workers.

Effectively utilize computer applications and equipment in the performance of duties; maintain current knowledge of technological advances in the field; adapt to changing technologies and learn functionality of new equipment and systems.

Attend and participate in trainings meetings workshops and conferences; learn new state and federal laws rules and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity equity and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor.

Report to work on a regular and consistent basis as scheduled to assigned job.

Work some evening/weekend shifts as required.

Maintain the cleanliness safety and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior.

Report to work on a regular and consistent basis as scheduled to assigned job.

EDUCATION AND EXPERIENCE GUIDELINES

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to a Bachelors degree from an accredited college or university with major course work in a public administration business administration or related field.

Experience:

Three years increasingly responsible professional experience related to program area of assignment.

License or Certificate:

A valid California drivers license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Working Environment: Work is performed primarily in a standard office setting typically at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students academic and classified staff and others.

Physical Demands: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop bend kneel crouch reach and twist; to lift carry push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.

Supplemental Information

Range 134 of the CSEA Salary Schedule

Work schedule: Monday - Friday (7:30 AM - 4:00 PM)- Schedule and shift are subject to change in accordance with the departments needs.

Hour per Week: 40

Months per Year: 12

Required Documents: Resume and Cover Letter
Applications missing the required documents will not be considered.

Employment in this position is contingent upon funding by Community Education Funds.

Notice to all Candidates for Employment :

The Immigration Reform and Control Act of 1986 Public Law 99-603 requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The South Orange County Community College District (SOCCCD) will not sponsor any visa applications.

Employees must reside in California while employed with the SOCCCD.

California Public Employees Retirement SystemandCalifornia State Teachers Retirement System :

A California Public Employees Retirement System (CalPERS) retiree may not accept employment as a CalPERS retired annuitant (i.e. extra help or interim or acting for a vacant position) with the SOCCCD until after the first 180 days of retirement. Anyone retired from CalPERS accepting employment in a position that qualifies for membership in CalPERS with the SOCCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.

Any active vested member of California State Teachers Retirement System (CalSTRS) who accepts employment with the SOCCCD to perform service that requires membership in CalPERS is eligible to elect to continue retirement system coverage under CalSTRS.

Disability Accommodations :

If you require special accommodations in the application and/or evaluation process please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date by either calling or sending an e-mail to

Attendance Requirement :

All SOCCCD employees are required to report to work on a regular and consistent basis as scheduled to assigned job.

Campus Crime and Safety Awareness :

Information regarding campus crime and safety awareness can be found at or . Paper copies are available in the Human Resources office upon request.

Non-Discrimination Notice :

The SOCCCD provides access to its services classes and programs without regard to national origin immigration status religion age gender gender identity gender expression race ethnicity color medical condition military and veteran status genetic information ancestry sexual orientation marital status physical or mental disability pregnancy or because they are perceived to have one or more of the foregoing characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.

California Fair Chance Act :

The SOCCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check if the SOCCCD is concerned about a conviction that is directly related to the job you will be given the chance to explain the circumstances surrounding the conviction provide mitigating evidence or challenge the accuracy of the background report.

Diversity Equity Inclusion and Access :

The SOCCCDis looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic socioeconomic cultural disability gender identity sexual orientation and ethnic backgrounds present within our community.

The SOCCCD is committed to ensuring that all students have the opportunity to succeed in their classes and as such to eliminating institutional barriers that disproportionately impact students of color. Irvine Valley College and Saddleback College are deeply committed to fostering an inclusive environment where students staff and faculty from diverse backgrounds can thrive academically and professionally.

Irvine Valley College (IVC) serves approximately 21584 students reflecting a rich diversity: 41% Asian 2% Black/African-American 21% Hispanic/Latino 8% Southwest Asian and North African 5% two or more races and 21% White in Fall 2024.

Similarly Saddleback College (SC) serves around 25789 students with demographics showing 12% Asian 2% Black/African-American 29% Hispanic/Latino 5% two or more races and 47% White in Fall 2024.

These numbers underscore the importance of our commitmentto eliminating equity gaps across all student demographics through implementing dynamic student-centered practices and support the academic and career success of our diverse student body we seek a candidate who will actively contribute to our mission of inclusivity and support. The ideal candidates values will align with SOCCCDs goals for Diversity Equity and Inclusion (DEI) and Equal Employment Opportunity (EEO).

Equal Employment Opportunity :

The District is committed to the principles of equal employment opportunity and providing a workplace that is compliant and free of discrimination and harassment. All qualified applicants are evaluated for employment without regard to ethnicity or race color religious creed sex sexual orientation gender gender identity gender expression national origin ancestry disability medical condition genetic information age veteran status political or organizational affiliation or any other protected characteristic in compliance with federal and California law.

THE SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER

Required Experience:

IC