Director of Customer Experience & Operations
Stryker Orthopaedics
Sun Life U.S. is seeking a Customer Service Director to lead specialty markets, optimize resources, and partner with Dental management to reduce loss ratio. This role drives call center performance through an integrated process of operations, quality, and staffing. You will hire and train staff, manage outsourcing partnerships, and establish metrics. The role requires a Bachelor's degree and 8 years in customer service with strong Microsoft tools and project management skills. #J-18808-Ljbffr Stryker Corporation
Vacancy posted 22 hours ago
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