Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2015 after spending several years building my leadership foundation at Enterprise Rent-A-Car and then supporting State Farm agents on the corporate side with business planning, marketing, and sales execution. That experience is what pushed me toward agency ownership — I wanted to build something meaningful, serve my community, and create a team environment where people can grow, earn well, and take pride in the work they do. Today, our team includes 10 team members and we operate with a “championship team” mindset — accountability, teamwork, and steady improvement every week.

I’m originally from Jamaica and moved to the U.S. to attend the University of South Florida in Tampa. Outside the office, you’ll usually find me supporting my kids at soccer games, staying focused on personal growth, and keeping life balanced with walking and meditation. We stay active in the local community through the Coral Springs and Coconut Creek Chamber of Commerce and enjoy supporting initiatives like Habitat for Humanity, local education-focused events, and nonprofit organizations such as SOS Children’s Village.

For our team, we offer PTO, flexible scheduling, retirement options, and performance-based incentives like bonuses, contests, and opportunities to earn additional time off. Our culture is upbeat and supportive, but we take our goals seriously — we coach hard, celebrate wins, and expect everyone to show up ready to contribute. If you’re dependable, coachable, and motivated to grow in a professional environment where standards matter, you’ll fit right in here.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Shawn Aguilar - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.