Staff Accountant

Staff Accountant

Kona Kai San Diego is a boutique urban resort located on beautiful Shelter Island. With 170 guestrooms, Kona Kai San Diego is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are currently seeking a positive and self-motivated individual to join our fantastic team as our Staff Accountant to join our island-inspired resort.

This role will report to: The Director of Finance and Assistant Controller

The Staff Accountant plays a vital role in supporting the financial operations of the hotel. This position requires strong organizational, analytical, and communication skills, along with a solid understanding of accounting principles. The Staff Accountant is responsible for accurate billing, account reconciliation, and maintaining financial records in compliance with contractual agreements and audit standards.

Key Responsibilities:

• Assist with enrollment and account setup in the membership system.
• Ensure compliance with policies and correct account setup.
• Audit daily F&B and Spa charges to ensure accurate posting to membership accounts.
• Post initiation and monthly membership dues to customer accounts.
• Review and distribute accurate customer statements.
• Respond to membership account inquiries professionally and promptly.
• Collect outstanding receivables and maintain a detailed collection log.
• Process and post payments and charges to customer accounts.
• Respond to credit card chargebacks and maintain a chargeback log.
• Prepare month-end membership reports.
• Support membership events and initiatives as needed.

• Review and process billing for FIT and wholesale accounts in accordance with contracts.
• Reconcile and post incoming payments from various sources (e.g., credit cards, direct billing, third-party portals).
• Maintain accurate billing records for audits and reporting.
• Review and accurately bill group accounts.
• Resolve guest billing inquiries and maintain current aging reports.
• Assist with month-end closing processes, including journal entries and account reconciliations.
• Perform administrative and accounting duties to support overall hotel financial operations.

To be successful in this role you should have the ability to successfully:

Education & Experience:

• 1–3 years of accounting experience
• High School Diploma or equivalent
• 1-3 years of experience in a previous hotel is strongly preferred

Technical Skills:

• Proficient in Microsoft Office Suite, especially Excel, Word, PowerPoint, and Outlook.
• Strong data entry skills with attention to accuracy and efficiency.
• Ability to perform accurate mathematical calculations.
• Experience with financial systems and membership platforms is a plus.

Communication & Other Soft Skills:

• Strong problem-solving and decision-making abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively across departments.
• Highly organized with the ability to multitask in a fast-paced environment.
• Flexibility to meet scheduling demands, including occasional weekends.

When joining our team as the Staff Accountant, you will be offered:

• Pay rate of $24 per hour
• Overtime rate of $36 per hour
• Meal provided every shift--save an extra $10/day
• Benefits offered for health, dental, vision, life insurance, and 401K (with matching after 1 year) for Full-Time Employees
• Travel discounts at partner Noble House Hotels around the country
• Supplemental benefits to select as Short-Term disability
• Paid holidays/ Vacation time
• On Demand Pay - your pay before payday
• Career growth opportunities
• Nationwide discount program (including theme park, MLB, NFL and concert tickets)

If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.