Front Office Agent
EOS Hospitality
EOS Hospitality - 1 South Forest Beach Drive - Responsibilities: Answer telephone calls within 3 rings, using correct salutations and telephone etiquette; Describe room accommodations and all amenities; obtain all designated information to book a reservation; Accommodate special requests and designate such in the system following hotel SOPs; Access guest history records to best service guests; maintain accurate information in guest history files; Resolve guest complaints, ensuring guest satisfaction
Vacancy posted 17 hours ago
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