Account Executive

WorkSpace Interiors is more than just a commercial furniture and services provider – we’re a team dedicated to designing and furnishing spaces that foster connection, support collaboration, and drive success for organizations of all sizes. As a multi-year Steelcase Premier Partner offering a wide range of leading brands, we serve as a trusted advisor, guiding customers from ideation to occupancy to ensure their spaces work for them. Job Purpose To provide excellent service to select major accounts by managing all aspects of client relationships and project execution. This includes developing and presenting creative furniture solutions, producing technical drawings and specifications, meeting sales and profit goals, and ensuring customer objectives are met from initial concept through installation. Key Responsibilities Client Relationship & Account Management Serve as the primary point of contact and trusted advisor for select major accounts Develop and maintain strong relationships with key decision-makers and end users Meet or exceed annual sales and profit goals Conduct regular reviews and action plans to identify growth opportunities and ensure customer needs are met Maintain understanding of key purchasing contracts and customer standards Provide educational and networking opportunities to build brand awareness and loyalty Design & Technical Execution Develop creative furniture solutions that meet project needs and customer objectives Attend customer meetings to present furniture concepts, space plans, and finish selections for approval Host live design sessions to engage the client by taking their immediate feedback to refine solutions Produce technical drawings and specifications using AutoCAD and CET, including block plans, working drawings, and as-builts Conduct site reviews, field measurements, and programming interviews with end users Validate plans against construction and A&D drawing sets Develop product specifications, manage revisions, and maintain project documentation Coordinate with project managers, installation crews, and contractors to ensure successful execution Conduct walkthroughs and ensure final punch items are resolved Ensure warranty issues are resolved in a timely manner Manage project budgets and timelines Maintain CRM and project records according to company protocol Professional Development Stay current on industry trends, new product offerings, and best practices Research and monitor competitors to identify strategic opportunities Embrace new technologies and follow established company processes Required Skills & Knowledge Technical Proficiency Proficiency in AutoCAD General Computer skills including Microsoft Windows, Excel, and Word Experience with CET is preferred, but not required Ability to learn different as well as new and emerging technologies Experience with Hedberg is a plus Design & Product Knowledge Solid knowledge of best practices for furniture design and space planning Strong furniture product knowledge with ability to learn and apply new products quickly Professional Skills Excellent communication and interpersonal skills Strong customer service focus and sales aptitude Highly organized with strong attention to detail Excellent problem-solving ability and follow-through Ability to work independently or as a part of a team, multi-task, and prioritize under pressure Qualifications Education: Bachelor’s degree in Interior Design or Interior Architecture Or equivalent related field experience Experience: 2+ years in furniture/office/space planning (dealership or manufacturer experience preferred) Physical Requirements: Valid driver’s license and reliable transportation Ability to walk moderate distances, climb stairs, and navigate unfinished building environments during site visits Work Locations Chattanooga, TN What We Offer We invest in our people – starting with benefits that are rare in our industry. Health insurance — fully covered, no premium cost to you Short-term & long-term disability — fully covered Life insurance ($20,000) — fully covered 401(k) with company match Additional Benefits Paid time off and holidays Dental and vision insurance Supplemental life insurance Health Savings Account (HSA) Dependent Care Flexible Spending Account (FSA) Additional ancillary benefits available #J-18808-Ljbffr