Account Manager, Grocery/Food

Account Manager, Grocery/Food

New York, NY

The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible. Maesa believes beauty ignites inspiration, creativity, imagination, and connection, sparking new ideas and possibilities, and meeting unmet consumer needs. Through best-in-class design, formulation, brand creation and marketing capabilities, Maesa delivers new, better and different products with an unsurpassed speed to market. Maesa works with a variety of retailers to create and launch brands across beauty and wellness categories. The current portfolio includes Kristin Ess, Hairitage by Mindy McKnight, Fine'ry, Being Frenshe, and Mix:Bar among other brands.

Reporting to the Director of Customer Development for the Grocery channel, this role offers the opportunity to join a dynamic, passionate team dedicated to growing some of the industry's most exciting beauty brands. As the Grocery/Food Account Manager, you will serve as the primary liaison between Maesa and our retail partners, playing a key role in managing and expanding the business.

You'll build strong relationships with Kroger, Meijer, Albertsons, Publix, H‑E‑B, and other key food retailers, overseeing product sell‑in and driving impactful promotional programs that deliver profitable results. Your responsibility will include managing the 4Ps (Product, Price, Place, Promotion) at the customer level and ensuring alignment across both internal and external teams. This is an opportunity to work closely with a variety of stakeholders - buyers, associate buyers, merchandising specialists, inventory analysts, supply chain partners, and marketing teams – both at the retailers and within Maesa's network of partners.

This role will be responsible for managing select brands along with a broker within the Grocery/Food portfolio, including Hairitage, Kristin Ess, Koze Place, Fine'ry, and MIX:BAR. The position requires comfort navigating a range of business discussions, such as sales forecasting, trade spend management and overseeing the overall profitability of the portfolio.

This is a primarily remote role with periodic travel based on business needs. Preferred locations include North Carolina, Florida, Tennessee and Texas.

Responsibilities

• Full execution and optimization of sales plans to drive net sales & market share growth
• Develop and nurture strong relationships with all relevant stakeholders including our retail, distribution, and internal partners.
• Develop and execute negotiation strategies that strengthen retail partnerships while driving sustainable growth and profitability.
• Collaborate with multiple internal stakeholders, balancing the needs of the brand with demands of the customer to deliver win-win scenarios, leaning on experts across stakeholder groups, and instilling followership in efforts to win with a highly dynamic/evolving customer
• Be the primary contact and liaison with your accounts. Be an expert of the full brand portfolio, being able to speak fluently about the brands' product offerings.
• Be knowledgeable about competing brands and products at the specific customer and across the marketplace.
• Lead annual business planning using data-driven insights, leveraging POS analytics (i.e. IRI, Circana) and internal sales data to drive strategic decision-making.
• Coordinate with Business Analysts and Operations on special projects for promotions, and incremental purchases.
• Responsible for accurate forecasting of monthly sales by brand and items.
• Serves as "voice of customer" to the company to address customer needs and accomplish goals and objectives, including launch of new items and optimal 4P execution
• Lead customer meeting and presentation preparations as well as account administrative responsibilities including:
• Maintenance of items (SKU) information, updates, pricing, etc.
• Implement new items and planogram updates
• Completion of all paperwork and forms needed by each account i.e. new items setup, add/deletes, conversion kits and prepacks where a is not assigned
• Maintain store list & distribution history
• Lead analytic assessment with available data sources i.e. customer POS or syndicated data to develop customer presentation/stories
• Utilizes internal/customer business systems to manage and maximize plans.
• Regularly reconciles deductions/payments and updates promotional plans to remain within budget

Qualifications

• Bachelor's degree in a related field
• 5+ years of experience in account management, CPG, or beauty.
• Recent, hands‑on experience in the Grocery channel or comparable retail sectors is required. Experience in merchandising, retail, or buying is strongly preferred.
• Strong communication and collaboration skills, with the ability to negotiate and influence cross-functional teams and external partners.
• Analytical: A strategic, data‑driven mindset with the ability to manage multiple priorities and thrive in a fast‑paced, dynamic environment. Proficiency in Excel and analytical tools (Power BI, Tableau, etc.) to track performance, identify opportunities, and optimize sales strategies.
• Storyteller: Able to see the connectivity between data, trends and how to use them in building go-forward strategies/business cases that can deliver against internal business and external customer objectives.
• Initiative: Motivated, proactive, and able to work independently as well as part of a team.
• Thought leadership: A passion for the beauty industry and a deep understanding of consumer trends and behaviors in the beauty space.
• Experience with 1World Sync is highly preferred but not required.

What We Offer

$100K/yr - $115/yr. Exact compensation may vary based on skills, experience, and location. This position is eligible for participation in a discretionary bonus plan based on individual and company performance.

Maesa offers a variety of benefits to eligible employees. Employees can choose to enroll in health insurance coverage, wellness programs, life and disability insurance, and retirement savings plans. Through generous paid time off, a hybrid office setup, and paid leave options, Maesa encourages wellness and balance among employees.

Our Commitment to You

At Maesa, we live by our values of collaboration, curiosity, game-changing, creativity, and discipline. We believe our people and partners are a creative force that catalyzes the possibilities in beauty to break through traditional limits and discover the "new" without restriction. We prioritize creating and fostering a welcoming environment for employees, partners, ideas, approaches, and endeavors — all through a spirit of warmth and inclusivity. As set forth in Maesa's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.