Technician, Fleet Service - Italy

Technician, Fleet Service - Italy

For over 125 years, Goodyear has been driving innovation and building smarter, more efficient mobility solutions. Our global teams are united by a passion for excellence, continuous improvement, and bold thinking. If you're ready to grow your career in a dynamic environment where your work truly makes an impact, this is the place for you.

As a Technician, Fleet Service - Italy, you play a critical role in ensuring that Goodyear's contracted fleets receive high-quality, compliant, and cost-efficient services. Through regular field audits, performance tracking, and close collaboration with internal teams and service partners, you help protect service standards, improve operational effectiveness, and support long-term customer value and profitability.

Your work directly contributes to service quality, asset optimization, and continuous improvement across Goodyear's fleet network.

What You'll Do

• Conduct regular field audits across fleets, service providers, and partners to assess service quality, policy compliance, and operational effectiveness.
• Track and analyze service KPIs (including FOS data, casing, and inspection results) to identify gaps, risks, and improvement opportunities.
• Ensure compliance with Goodyear service and casing processes, maximizing asset utilization and supporting cost efficiency.
• Develop, communicate, and follow up on clear action plans to drive measurable service and performance improvements.
• Support onboarding of new PPK customers through vehicle inspections, system setup, and service readiness activities.
• Collaborate closely with internal stakeholders to deliver contracted service levels and profitable fleet performance.
• Promote and support the adoption of Goodyear tools, systems, and best practices across the service network.

What You'll Bring

• Experience in fleet operations, service quality, audits, automotive, tyre, or technical field services.
• Strong auditing, analytical, and problem-solving skills, with the ability to translate findings into practical improvement actions.
• Excellent communication and relationship-building skills, with confidence working across service providers, partners, and internal teams.
• Ability to work independently in the field, manage multiple priorities, and maintain high standards of accuracy and compliance.
• Solid digital skills and openness to working with operational systems and performance tools.
• A continuous improvement mindset and strong customer focus.

Compensation range: 25,76040,480

We welcome applicants from a wide range of backgrounds and experiences. Even if you don't meet every listed qualification, we encourage you to apply.