Director of Information Technology

Schedule: Hybrid - WFH Monday & Friday | Onsite Tuesday-Thursday

This Jobot Job is hosted by: Ray Bahl
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $175,000 - $200,000 per year

A bit about us:

Founded nearly a decade ago and based in the West Palm Beach area, we are a growing health and wellness organization focused on developing innovative nutritional products and solutions that support foundational health. We operate with an in-house research and scientific focus and continue to invest heavily in technology, business systems, cybersecurity, and scalable infrastructure as we grow. With approximately 85 employees, we offer the opportunity to work within a smaller, fast-moving organization where technology plays a critical role in supporting our employees, professional partners, customers, and future growth.

Why join us?

• Equity Opportunity: Eligible for equity based on tenure and performance
• Hybrid Schedule: Work from home Monday and Friday; onsite Tuesday-Thursday
• Executive Visibility: Serve as the senior technology leader and partner directly with executive leadership
• High-Impact Role: Own IT strategy, infrastructure, cybersecurity, applications, vendors, and technology projects
• Hands-On Leadership: Opportunity to establish strategy while remaining involved in technology implementation and problem-solving
• Growth Environment: Help build and scale the technology environment for an approximately 85-person organization

Job Details

Position Overview

The Sr. Director of IT will serve as our senior technology leader, owning technology strategy, business applications, infrastructure, cybersecurity, vendor relationships, and ongoing IT operations.
We need a commercially oriented IT leader who partners closely with Sales, Marketing, Finance, Operations, and executive leadership. This individual must understand how technology supports customer relationships, digital commerce, revenue growth, and efficient business processes.

The ideal candidate brings experience with co-manufacturing, vendor management, and larger-company processes, combined with exposure to smaller-company cultures. They can introduce structure and accountability while remaining practical, responsive, and hands-on.
This role requires an established leader who can manage steady-state operations while driving transformation across systems, data, processes, and team capabilities.

Key Responsibilities

• Own technology strategy: Develop and execute a business-aligned technology roadmap, prioritizing investments based on commercial impact, operational needs, risk, and return.
• Partner with commercial teams: Work with Sales and Marketing to improve practitioner and customer experiences, digital commerce, reporting, and access to actionable business data.
• Lead business systems: Oversee SAP ERP, Shopify, Power BI, and Perplexity, including implementation, integration, optimization, governance, and adoption.
• Connect business processes: Improve the flow of information across sales, order management, inventory, procurement, finance, customer service, and external manufacturing partners.
• Support co-manufacturing relationships: Partner with Operations and Supply Chain to strengthen data exchange, inventory visibility, production reporting, and traceability across external manufacturers.
• Assess the organization: Evaluate IT talent, team structure, systems, vendors, and resource needs during the first 90 days; establish a prioritized improvement plan.
• Lead transformation: Direct system implementations, integrations, automation, migrations, and process improvements with clear ownership and measurable outcomes.
• Manage vendors: Oversee MSPs, consultants, software providers, and implementation partners; negotiate contracts and hold partners accountable for service, cost, and delivery.
• Maintain reliable operations: Ensure effective technical support, system availability, infrastructure performance, and timely resolution of critical issues.
• Own cybersecurity and resilience: Oversee identity management, access controls, endpoint protection, incident response, backups, disaster recovery, and business continuity.
• Improve data governance: Establish consistent data ownership, quality standards, reporting definitions, and appropriate access across business functions.
• Manage financial performance: Own IT operating and capital budgets, procurement, licensing, resource allocation, and investment recommendations.
• Develop the team: Build accountability, coach employees, and determine the appropriate mix of internal capabilities and external resources.
• Guide AI adoption: Evaluate practical uses of AI and automation while establishing appropriate security, data handling, and usage standards.
• Report to leadership: Communicate technology priorities, risks, spending, and results through clear business recommendations and performance metrics.

Qualifications

• 10+ years of progressive technology experience, including substantial responsibility at the Director or Sr. Director level.
• Proven ownership of IT strategy, budgets, teams, vendors, and cross-functional transformation initiatives.
• Commercially oriented leadership experience, with a record of partnering with Sales, Marketing, and business leaders to improve revenue-supporting systems and processes.
• Experience in dietary supplements, wellness, consumer products, manufacturing, distribution, or a comparable product-based business preferred.
• Experience supporting co-manufacturing or outsourced manufacturing relationships, including systems integration and operational data exchange.
• Strong experience with SAP ERP and Shopify, including how ERP and commerce platforms connect with finance, inventory, fulfillment, and customer service.
• Experience with Power BI, business intelligence, data integration, and reporting governance.
• Familiarity with Perplexity and other AI-enabled business tools, including responsible enterprise adoption.
• Demonstrated success managing MSPs, consultants, software vendors, contracts, SLAs, and implementation partners.
• Experience applying larger-company processes and governance within smaller-company cultures, adapting structure to the organization's size and needs.
• Strong understanding of cybersecurity, cloud infrastructure, identity and access management, business continuity, and disaster recovery.
• Ability to prioritize competing initiatives, manage organizational change, and drive system adoption.
• Excellent executive communication skills, with the ability to translate technical issues into business impact and practical decisions.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, or a related field preferred.

Ideal Candidate
You are an established Sr. Director of IT or an experienced Director with several years of broad functional ownership. You understand technology's role in growing a product-based business and can work effectively with both commercial and operational teams.

You bring the discipline of a larger organization and the flexibility needed in a smaller company. You can assess talent, simplify systems, improve vendor performance, and make data easier to access and use.
You are a collaborative, low-ego leader who challenges the status quo constructively, develops people, and takes ownership of results. You are comfortable setting strategy, leading transformation, and staying close enough to daily operations to ensure execution.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy