Head of Customer Experience & Success
Salt
Salt, a restaurant technology company, is seeking a Director of Customer Experience to lead post-sales, overseeing Customer Success and Support, and to partner with Product and Sales to drive customer retention and long-term growth. Reporting directly to the CEO, you will build scalable CX processes, use data and AI to optimize the customer journey, and scale the organization to SMB customers. This role requires hands-on leadership and a proven track record in fast-paced environments. #J-18808-Ljbffr Salt
- ...environment, we empower our customers and their stakeholders with facts... ...for many of the world’s most successful organizations, we use our... ...We are seeking an exceptional Head of Customer Success to lead the... ...to improve customer experience and operational efficiency What...SuggestedTemporary workFlexible hours
- A restaurant technology platform in Miami is seeking a Head of Customer Success & Onboarding to enhance customer journeys and improve team performance... ...The ideal candidate will have over 3 years of onboarding experience in B2B SaaS and strong leadership skills. You'll be...SuggestedFlexible hours
- Planet Green Search is hiring a Director of Technical Account Management & Customer Success to lead cybersecurity initiatives and ensure customer satisfaction. This remote, full-time position requires expertise in DLP AI cybersecurity and customer engagement. You will...SuggestedRemote jobFull time
- A leading logistics technology company in Miami is seeking a Head of Customer Experience to own and scale customer success strategies. This role is pivotal for driving customer retention and engagement across enterprise clients. The ideal candidate possesses strong client...Suggested
- DNV is seeking a Head of Customer Success to lead the global CS function for the Pipeline software portfolio. You will report to the Chief Revenue Officer and build a high-performing team focused on adoption, retention, expansion, and advocacy. You will collaborate with...Suggested
- DNV is seeking a Head of Customer Success to lead the global CS function for its Pipeline software portfolio. Reporting to the CRO, you will build and scale a high-performing team to drive adoption, retention, expansion, and advocacy across regions. The role requires 1...
- ...Global At S&P Global, we empower customers with essential intelligence, data, analytics... ..., data ecosystems, and digital experiences. The Quality Engineering organization... ...resilience, and customer trust. The successful candidate will bring deep expertise in...Second jobLive inWorldwideFlexible hours
- ...ecosystem, driving guest acquisition, digital sales, loyalty and long-term customer value across all touchpoints. The role owns strategy, roadmap and performance for digital guest experiences including first-party ordering, mobile app, loyalty, CRM and marketplaces, collaborating...
- Salt is seeking a Director of Customer Success & Onboarding to lead our post-sales organization in NYC or Miami. This hybrid role collaborates with executive leadership to scale strategic initiatives and customer outcomes. You'll own key metrics (retention, activation,...
$8k
...play a crucial role in helping our valued customers drive their businesses forward. As a... ...competitive edge and leverage to boost your own success and career growth.Sales recognition... ...yourself! From our in-person new hire experience and award-winning training programs to our...Full timeTemporary workPart timeWork experience placementShift work$169.5k - $305.8k
...employees get the same big love we give our customers. All team members receive a competitive... ...G network delivers outstanding wireless experiences for those who demand quality and value.... ...clients (3,000+ employees), with success in establishing relationships and influencing...Full timeContract workTemporary workPart timeWork experience placementLocal areaRemote workFlexible hours$150k - $225k
...do. We help them create transformative experiences and human-centered solutions for a better... ...impact for our clients, their customers, and the communities in which we live.With... ...clients, driving growth while ensuring successful execution of technology initiatives.The...Full timeContract workTemporary workPart timeWork at officeLocal areaRemote workFlexible hours$128k - $252.5k
Position Summary Our Deloitte Customer team empowers organizations to build deeper... ...creative design. We can enhance customer experiences and drive sustained growth and customer... ...ends on September 30, 2026 As a Deployment Success Manager, you’ll lead with outcome and...Local area$120k
Customer Success Manager (Agentic AI SaaS)$120,000 Base + $180K-$220K OTE + Equity + Medical + PTO + Relocation + ProgressionMiami, FL -... ...Account Manager, or Project Manager with strong enterprise Client experience and looking to work at the forefront of Agentic AI?This role...Permanent employmentRelocation$55k - $68k
...fostering meaningful connections and delivering exceptional customer experiences. With a commitment to excellence, our team of skilled professionals... ...your business objectives. As a Sales and Customer Success Manager at Type Lyfe Talk, you will play a pivotal role in driving...Full time- ...Guest Experience Manager Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role...Local areaFlexible hoursNight shift
- Rho Nutrition is seeking a Director of Customer Experience to build and scale a CX organization across DTC, Amazon, national retail, and international channels. You will lead CX Support, QA, Voice of Customer, and Social & Reputation teams, shaping the product and operations...Remote job
- ...Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic... ...to detail, responsiveness, and problem-solving ability. Experience with CRM tools (e.g., Salesforce), client reporting, and account...Temporary workWork at officeLocal area
- ...grow and expand our team, our partnerships and our revenue. Customer Success at Guardz is being rebuilt around AI, data, and digital-... ...Account Management, or a related post-sales role in B2B SaaS. ~ Experience managing a high-velocity, full-lifecycle customer base...Shift work
- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You’re the cybersecurity co‑pilot every enterprise trusts when their crown‑jewel data is on the line. As the leader of Technical Account...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
$55k - $65k
...house solution that helps restaurants create exceptional guest experiences and streamline their operations. With the largest restaurant... ...Client Partner, you'll take ownership of your pipeline and your success. You'll work with restaurants already using one or more Yelp...Remote jobFull timeLocal areaWork from homeFlexible hours$169.5k - $305.8k
...employees get the same big love we give our customers. All team members receive a competitive... ...G network delivers outstanding wireless experiences for those who demand quality and value.... ...clients (3,000+ employees), with success in establishing relationships and influencing...Full timeContract workTemporary workPart timeWork experience placementLocal areaRemote workFlexible hours- ...smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists... ...position you are in, there are a few things that are critical to success creating a safe work place, following company policies and...Full timeWork experience placementLocal area
$8k
...play a crucial role in helping our valued customers drive their businesses forward. As a... ...competitive edge and leverage to boost your own success and career growth. ~ Sales recognition... ...yourself! From our in-person new hire experience and award-winning training programs to...Temporary workPart timeWork experience placementShift work- ...Supervisor to join our Coral Gables location. This role is vital in supporting daily restaurant operations, ensuring exceptional guest experiences, and training Team Members. The Supervisor will lead service, coach staff, and maintain food quality and safety standards....Full time
$21 - $26.25 per hour
General Description As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience...Hourly payShift work- Spice Route in Miami is seeking a part-time manager to oversee floor operations and ensure exceptional guest experiences. The role requires 8+ years in hospitality and a degree in Hotel Management. You will lead daily operations, manage staff shifts, and track P&L while...Part timeShift work
- ...Front Desk Associate to join our team. The role involves greeting customers, managing front desk operations, and providing exceptional... ...customer service. Ideal candidates should have 2+ years of relevant experience, excellent communication skills, and a passion for health and...Flexible hours
- ...assist fans with ticket purchases and mobile ticketing during home matches and events at Miami Freedom Park. The role emphasizes customer service, ticket sales accuracy, and a friendly, professional presence on game days, including evenings, weekends, and holidays. Background...Work at officeAfternoon shift
- ...initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you... ...operational procedures and enables an exceptional client experience. The Client Manager works closely with Shareholders and...Hourly payFull timeWork at office
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