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Head of Customer Experience & Success

Salt

Salt, a restaurant technology company, is seeking a Director of Customer Experience to lead post-sales, overseeing Customer Success and Support, and to partner with Product and Sales to drive customer retention and long-term growth. Reporting directly to the CEO, you will build scalable CX processes, use data and AI to optimize the customer journey, and scale the organization to SMB customers. This role requires hands-on leadership and a proven track record in fast-paced environments. #J-18808-Ljbffr Salt

Vacancy posted 1 day ago
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