Head of Customer Experience & Success
Salt
Salt, a restaurant technology company, is seeking a Director of Customer Experience to lead post-sales, overseeing Customer Success and Support, and to partner with Product and Sales to drive customer retention and long-term growth. Reporting directly to the CEO, you will build scalable CX processes, use data and AI to optimize the customer journey, and scale the organization to SMB customers. This role requires hands-on leadership and a proven track record in fast-paced environments. #J-18808-Ljbffr Salt
- A restaurant technology platform in Miami is seeking a Head of Customer Success & Onboarding to enhance customer journeys and improve team performance... ...The ideal candidate will have over 3 years of onboarding experience in B2B SaaS and strong leadership skills. You'll be...SuggestedFlexible hours
- A leading logistics technology company in Miami is seeking a Head of Customer Experience to own and scale customer success strategies. This role is pivotal for driving customer retention and engagement across enterprise clients. The ideal candidate possesses strong client...Suggested
$150k - $225k
...do. We help them create transformative experiences and human-centered solutions for a better... ...impact for our clients, their customers, and the communities in which we live.With... ...clients, driving growth while ensuring successful execution of technology initiatives.The...SuggestedFull timeContract workTemporary workPart timeWork at officeLocal areaRemote workFlexible hours$200k - $260k
...teams and capability leaders to ensure successful delivery of client engagements* Serve as... ...You’ll Bring* 10+ years of experience leading and growing client accounts within... ...partner with clients to co-create powerful customer experiences, modern ways of working, and...SuggestedContract workTemporary workLocal area3 days per week$169.5k - $305.8k
...employees get the same big love we give our customers. All team members receive a competitive... ...G network delivers outstanding wireless experiences for those who demand quality and value.... ...clients (3,000+ employees), with success in establishing relationships and influencing...SuggestedFull timeContract workTemporary workPart timeWork experience placementLocal areaRemote workFlexible hours$8k
...play a crucial role in helping our valued customers drive their businesses forward. As a... ...competitive edge and leverage to boost your own success and career growth.Sales recognition... ...yourself! From our in-person new hire experience and award-winning training programs to our...Full timeTemporary workPart timeWork experience placementShift work$128k - $252.5k
Position Summary Our Deloitte Customer team empowers organizations to build deeper... ...creative design. We can enhance customer experiences and drive sustained growth and customer... ...ends on September 30, 2026 As a Deployment Success Manager, you’ll lead with outcome and...Local area- ...ultimate goal of achieving total guest satisfaction. To be a successful member of this team, a candidate should have a passion for service, a pleasant and energetic demeanor, and previous experience in a customer contact position. Great written and oral communication...Seasonal workImmediate start
$15 - $15.5 per hour
...the world’s leading off‑price retailer. Job Description Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we... ...countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and...Full timeContract workWork experience placementFor subcontractorLive inWork at officeLocal areaNight shift
$8k
...play a crucial role in helping our valued customers drive their businesses forward. As a... ...competitive edge and leverage to boost your own success and career growth. ~ Sales recognition... ...yourself! From our in-person new hire experience and award-winning training programs to...Temporary workPart timeWork experience placementShift work- ...Catalyst, valuing the company at $850 million. Customers include Cursor, Vercel, Lovable, Replit,... ...We're hiring a Customer Success Operations Manager, an experienced individual... ...those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity...Full timeWork at office3 days per week
$169.5k - $305.8k
...employees get the same big love we give our customers. All team members receive a competitive... ...G network delivers outstanding wireless experiences for those who demand quality and value.... ...clients (3,000+ employees), with success in establishing relationships and influencing...Full timeContract workTemporary workPart timeWork experience placementLocal areaRemote workFlexible hours- ...with Data Analytics / Engineering and Presales teams to define customized solutions using AI/ML, Data, and Analytics. Partner with... ...with marketing teams to develop AI-led value propositions Experience • 5–15 years in Client-facing roles (e.g., Account management...
$21 - $26.25 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor I, you are accountable for driving profitable sales growth by leading... ..., and attendance. Core Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the...Hourly payWorldwideShift work- ...smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists... ...position you are in, there are a few things that are critical to success creating a safe work place, following company policies and...Full timeWork experience placementLocal area
$56k - $60k
...satisfaction initiatives. Responsibilities Maintain strong, ongoing relationships with clients to ensure a positive and engaging experience. Act as the main point of contact for client inquiries, service updates, and project coordination. Monitor client...Full time- ...Front Desk Associate to join our team. The role involves greeting customers, managing front desk operations, and providing exceptional... ...customer service. Ideal candidates should have 2+ years of relevant experience, excellent communication skills, and a passion for health and...Flexible hours
- ...Supervisor to join our Coral Gables location. This role is vital in supporting daily restaurant operations, ensuring exceptional guest experiences, and training Team Members. The Supervisor will lead service, coach staff, and maintain food quality and safety standards....Full time
- ...the Juice Bar Grab N Go, and maintain cleanliness of the self-serve station. You will also keep merchandise displayed and assist customers with product selection. The role includes meeting sales goals set by the Merchandise Supervisor, greeting guests, answering calls...
$99k - $232k
Customer Experience Manager - PwC Join to apply for the Customer Experience Manager role at PwC. Specialty/Competency: Customer Industry/Sector... ...strategies with business objectives to drive long‑term success. Enhancing your leadership style, you motivate, develop and...Full timeH1b- ...Customer Success Manager (CSM) Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery... .... The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and...Local areaFlexible hours3 days per week
- ...Customer Success Manager Remote Eastern Time Zone Full-time 9am6pm ET Read this part first. This is not a check-in-with-clients... ...relationship fully. Not just the happy parts. You have real agency experience managing clients in digital marketing SEO, paid social, or...Full timeRemote work1 day per week
$81.6k - $120k
...About The Role We are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth... ...opportunities, co-own growth strategy, and deliver a seamless customer experience. Leverage Data to Drive Business Impact. Analyze customer...Hourly payFlexible hours- ...senior leadership role for an experienced customer, technology, and operations professional... ...and acts as the senior Customer Success presence in the AMECS region, partnering... ...bring senior operational and commercial experience to the leading companies in media and sports...Immediate start
- ...Large Law Customer Success Manager Are you passionate about helping legal professionals transform the way they work through technology... ...by sharing insights to improve products and overall customer experience Requirements: Juris Doctor degree; State Bar...Immediate start
- ...Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic... ...to detail, responsiveness, and problem-solving ability. Experience with CRM tools (e.g., Salesforce), client reporting, and account...Full timeTemporary workWork at officeLocal area
- Aon is seeking an Account Manager II in Miami to join our Private Equity service team. You will partner with Account Executives, carriers, and internal partners to manage day-to-day service for a dynamic client base. The role emphasizes renewal management, client communication...
- Overview Join to apply for the Customer Success Manager, Brazil role at Panaya . Who are we? Panaya is a leading provider of ERP and CRM... ...in Portuguese is required At least 5 years of client-facing experience in implementing Enterprise applications like SAP or Oracle EBS...
- A leading software company is seeking a Customer Success Manager to manage customer relationships primarily for Brazilian accounts. The role... ...in English and Portuguese, along with at least 5 years of experience in client-facing roles managing Enterprise applications....
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