Accounts Receivable Associate

divh2Accounts Receivable Associate/h2pThe Accounts Receivable Associate is responsible for managing a portfolio of customer accounts and driving the timely collection of outstanding balances through proactive follow-up, account analysis, and cross-functional collaboration. This role requires strong communication skills, attention to detail, and the ability to effectively manage aging receivables while maintaining positive customer relationships. The AR Associate is expected to take full ownership of their portfolio by prioritizing accounts based on risk and exposure, resolving issues in partnership with internal teams, and escalating accounts as appropriate, all while adhering to company standards and timelines./ppTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned./pulliReview aging reports, prioritize accounts, and take action to reduce delinquency and overall exposure./liliManage a portfolio of customer accounts and perform consistent, proactive outreach via phone and email to collect past due balances./liliInvestigate and resolve account discrepancies, including short payments, unapplied cash, disputes, and billing issues./liliPartner with Sales, Billing, Cash Applications, and Customer Service teams to resolve account issues and drive payment./liliProvide customers with statements, invoice copies, and supporting documentation as needed./liliAssist customers with payment solutions, including payment plans, autopay enrollment, and customer portal usage./liliProactively monitor accounts for credit risk and take ownership of escalation actions, including engaging Sales for account support and recommending credit holds or third-party referrals to AR leadership./liliMaintain clear, accurate, and timely documentation of all collection activity within the AR system./liliEnsure compliance with company policies, procedures, and documentation standards related to accounts receivable and collections activities./li/ulpBachelors degree in Accounting, Finance, Business Administration, or a related field preferred; equivalent work experience will be considered./pp1-3 years of Accounts Receivable, bookkeeping, finance, or a related role./ppExperience with accounting/ERP systems (e.g., NetSuite, SAP, or similar) or other AR platforms (e.g., Billtrust, HighRadius, Versapay, or similar) preferred./ppstrongSkills:/strong/pulliStrong communication, negotiation, and follow-up skills./liliAbility to prioritize and effectively manage a high-volume portfolio./liliStrong problem-solving skills with the ability to identify issues and drive resolution./liliHigh level of attention to detail and accuracy./liliProficiency in Microsoft Office, particularly Excel./liliAbility to work both independently and collaboratively across teams./liliStrong organizational and documentation skills with a focus on accountability and follow-through./li/ulpThis job description is intended to be an accurate representation of the general functions of the job, rather than an exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice./ppInterstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./ppThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training./ppSalary Range Minimum USD $24.00/Hr./ppSalary Range Maximum USD $28.85/Hr./p/div