Middle Office Supervisor

At HedgeServ, we're redefining what's possible in fund administration. With more than $700 billion in assets under administration, we partner with the world's most forward-thinking investment managers - across private equity, private credit, endowments, hedge funds and more - to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We're a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values - Relationships, Support, Innovation, and Expertise - create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We've been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We've earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Job Description

The Middle Office team performs trade support activities required by our hedge fund and private equity client base. This includes electronic trade/deal capture, confirmation/affirmation of activity, settlements, cash and collateral management, t+1 break resolution, technology development, and valuations processing. This position typically exposes the candidate to a wide range of financial markets and tradeable products including highly complex derivative instruments.

A successful candidate will assume considerable responsibility within six to twelve months, serving as the primary point of contact on client relationship(s), helping on-board new clients with the guidance of senior team members, and participating in cross-team projects all being possibilities. In addition to overseeing the work of more junior members of the team and participating in their mentorship.

This role will be hybrid in either our Dallas, TX or Raleigh, NC office. Visa sponsorship will not be offered at this time.

Role Responsibilities

• Work with the client, internal teams and brokers to ensure daily cash and position reconciliations are being completed efficiently to mitigate risk
• Mentor junior staff on various financial products as well as process improvement
• Maintain strong relationships with trading parties, internal and external stakeholders
• Institute innovative technological solutions to solve client requests in conjunction with our business development team
• Monitor and process all product life-cycle events
• Work on strategic initiatives and light project work

Pre-Requisite Knowledge, Skills, and Experience

• 3-7 years of experience in a middle office or trade support role
• Exposure to various financial products is a plus: IRS, Swaptions, Basis Swaps, XCCY Swaps, Variance/Volatility Swaps, FX Options(exotics), TRS, Futures
• Self-motivated team player with a client-service oriented approach

• Very strong excel skills with a mind for process improvement and automation

• Proven problem-solving ability
• Desire to learn and embrace new technology