Human Resources Coordinator

Job Title: Human Resources Coordinator

Department: Human Resources Reports to:

Associate Director, Human Resources Status: Full-Time, Exempt Annual Salary Range

$

52,000 - $56,000 Summary of Duties and Responsibilities The Human Resources Coordinator reports to the Associate Director, Human Resources, and is responsible for executing a wide range of Human Resources cross-functional duties, such as supporting talent acquisition, new hire onboarding and orientation, administration of training and development and performance management, employee relations and engagement, leave and benefits administration, policy implementation and administration, people-driven initiatives, and compliance with legal requirements. The Human Resources Coordinator will serve as a liaison between employees and management with a focus on fostering a positive and productive work culture, upholding the organization’s values and objectives, and promoting a positive work culture. Essential Duties and Responsibilities Executes full-cycle recruiting for non-salaried positions including sourcing of external candidate resources and screening of applications for open positions from various recruitment sources, which includes internal company ATS and online portals (Indeed, LinkedIn, etc.) Collaborates with hiring managers to support staffing needs and to help maintain comprehensive job descriptions that accurately reflect job responsibilities, qualifications, and expectations. Conducts screening interviews for potential employees and partners with department leaders throughout the recruitment and hiring process. Manages the pre-employment onboarding process including HRIS set-up and administration, processing background checks, and pre-employment requirements such as drug screening, assessments, professional reference checks, employment verification, and other employment-related checks for new hires. Prepares correspondence for employment offers, rejection letters, status changes, and organizational announcements. Coordinates and administers the new hire onboarding process and facilitates new hire orientation, ensuring a welcoming, organized, and positive experience that reflects the organization's culture and values Supports employee recognition activities and the coordination and execution of employee events. Contributes to developing and implementing training and development materials and courses. Aids in administering annual performance evaluations and appraisal processes. Supports employee offboarding processes, including appropriate documentation, and assists with conducting exit interviews as needed. Provides support in the processing and communications of leave administration such as FMLA, STD, LTD. Processes, monitors, and responds to Worker’s Compensation and unemployment claims and coordinates services with third-party administrators. Assists with the administration and monitoring of all benefits programs including enrollments (new hire, annual open enrollment, qualifying events). Assists with the creation of presentational documents for meetings and other department documents (i.e., training manuals, SOPs, memorandums, etc.) Establishes and maintains best-practice departmental filing process and systems; oversees maintenance of personnel files in accordance with state and federal employment laws (e.g. personnel documents, I-9 forms, benefit files, etc.), ensuring data integrity and confidentiality. Creates and maintains appropriate reporting metrics and other statistics monthly, quarterly, and annually, as required. Reconciles and processes all departmental invoices, including departmental expense reports. Processes personnel changes and associated transactional documents, including but not limited to title and pay changes, transfers, terminations, etc. in coordination with the Payroll department as needed. Coordinates scheduling of departmental meetings, training sessions, seminars, and compiles meeting notes. Maintain regular, reliable, and punctual attendance. Performs other duties as assigned in alignment with the scope and responsibilities of the role. Required Education and Experience Bachelor’s degree preferred, or equivalent experience. A minimum of three years of experience in Human Resources, including professional administrative support, is preferred. Demonstrated experience supporting recruitment lifecycle, onboarding, employee relations, employee engagement initiatives, policy administration, and training and development. Working knowledge of recruitment processes, ATS (Applicant Tracking Systems) candidate sourcing, and job posting technology. Working knowledge administering HRIS and/or payroll systems (i.e., ADP Workforce Now, Paycom, Workday, etc.) Required Skills & Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities necessary to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills, both orally and written; ability to communicate effectively at all levels, internally and externally. Superior organizational and time-management skills, with the ability to manage multiple priorities, projects, and deadlines in a dynamic, fast-paced environment. High level of accuracy and attention to detail in handling employee records, data entry, and documentation processing. Ability to follow-up and follow-through on assigned tasks, projects, and employee inquiries to ensure timely, accurate and thorough completion. Proactive mindset with the ability to anticipate needs, identify potential challenges, and take initiative in problem-solving. Adaptability, flexibility, and willingness to adjust to changing priorities, organizational needs, HR initiatives and to learn new processes and technologies. Strong interpersonal and conflict management skills. Ability to deal with a range of styles and behaviors in a tactful, cordial, and professional manner. Strong analytical and technical skills, with the ability to interpret and evaluate data and metrics, learn and adopt new systems, and build reports. Ability to establish priorities, work independently, and proceed with objectives with minimal supervision, as well as collaboratively as part of a team. Must be 21 years of age. Must be legally authorized to work in the United States. Technical Skills Proficient in the use of Microsoft Office Suite, particularly SharePoint, Teams, Word, Excel, Outlook, and PowerPoint. Experience utilizing Human Resources Information Systems (HRIS), Applicant Tracking Systems (ATS), time and attendance systems, and other HR-related databases and technology platforms. Ability to generate, review, analyze, and reconcile routine and ad hoc Human Resources reports and metrics, including employee data, headcount, recruitment and staffing activity, turnover, attendance, onboarding, compliance, and other workforce-related information; identifies discrepancies and ensures accuracy and integrity of reported data. Experience utilizing electronic onboarding, document management, electronic signature, and records management systems to administer and maintain Human Resources documentation and workflows. Other Skills and Abilities Demonstrated ability to maintain the highest level of honesty, integrity, confidentiality, and accountability, and to handle sensitive and confidential information with discretion. Commitment to fostering and maintaining a positive and inclusive work culture. Exhibit a professional appearance and demeanor. Maintain a dependable, professional, and courteous work environment. Ability to maintain a professional appearance and conduct in accordance with organizational policies and standards. Desire and ability to accept all levels of challenges. Must be able to communicate effectively in English, both written and verbal; proficiency in Spanish would be beneficial but not required. Availability to work varied shifts and extended hours, including evenings, weekends, and holidays as needed. HR-related certification (PHR, SHRM-CP) is a plus. Physical Job Requirements The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position is primarily office-based and performed indoors, requiring prolonged periods of sitting and working at a computer, with regular standing, walking, bending, and movement throughout the facility in support of Human Resources operations. Frequently performs tasks requiring fine motor skills, including typing, handling documents and personnel records, preparing onboarding materials, and operating standard office equipment. Regularly operates a computer, keyboard, mouse, telephone, printer/scanner, and other standard office equipment and technology. Must be able to move about and access various areas of the facility, including offices, meeting and training spaces, employee work areas, performance venues, public areas, and other locations, as needed to support recruitment, onboarding and orientation, employee meetings, training, employee engagement activities, and other Human Resources functions. Ability to regularly lift, move, carry, push, or pull materials, supplies, files, equipment, or other items weighing up to 35 pounds, with or without assistance. Ability to occasionally bend, reach, twist, stoop, crouch, kneel, or otherwise position oneself while accessing files, supplies, equipment, or materials and performing job-related tasks in varying work areas such as confined or crowded spaces. Ability to regularly stand, walk, and navigate stairs for periods of time while conducting orientations, attending meetings, supporting employee and recruitment events, training sessions, or performing other Human Resources activities throughout the facility. Must be able to review, prepare, and process information presented in electronic, written, and other formats necessary to perform the essential functions of the position, including working regularly with computers, mobile devices, documents, and related technology. Specific vision abilities required include close vision, distance vision, peripheral vision, and the ability to adjust focus while working with computers, mobile devices, and related technology. This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing. Must be able to effectively communicate and exchange information with applicants, employees, managers, vendors, and other individuals in person, by telephone, and through electronic communication methods. Most work is performed indoors in a climate-controlled office environment. The position may occasionally require work outdoors or in non-climate-controlled environments and exposure to varying temperatures and weather conditions while supporting recruitment activities, employee engagement events, organizational events, or other Human Resources functions. Certificates, Licenses, Registrations Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. Possess a valid Driver’s License. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. The base annual salary range for this full-time and exempt position is $52,000 to $56,000 plus benefits, including insurance plans as applicable. Our salary ranges are determined by role, level, and scope of responsibilities. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by key factors such as work experience, job-related skills, and relevant education and training. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: Creative and collaborative work culture Competitive compensation Comprehensive health, dental, and vision insurance plans Employee Assistance Program- including counseling, wellness programs, and financial support services. Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars. Generous Paid Time Off Plan Paid Holidays and Personal Holiday Time 401(k) retirement savings plan eligibility on your start date with employer match Employer-paid disability insurance coverage Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts. Safe and paid parking on-site Training and career growth opportunities Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. Discounts on Starbucks products and merchandise Limitations and Acknowledgment The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. Equal Opportunity Employer Statement The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer and provides equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, citizenship, genetic information, disability, protected veteran status, age, or any other legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, transfers, promotions, termination, layoffs, leaves of absence, compensation, benefits, training opportunities, internships, and all other terms and conditions of employment.