Shift Supervisor

Production Activities * Plans, organizes, and directs employees to run optimum shift operations to meet the Company’s budgetary needs and goals as well as the customer’s demand without compromising safety, quality, and environmental compliance * Monitors and manages employees to ensure work flow is maintained by monitoring steps of the process; setting processing variables; observing control points and equipment; coordinating with the Executive Director of Risk Management to facilitate corrections to malfunctions within process control points * Completes production plan by scheduling and assigning personnel (including approving time off requests and scheduling coverage for vacation, call ins, and employee emergencies); accomplishing work results; establishing priorities; monitoring progress; and reporting results of the processing flow on shift production summaries and reports * Works with Shift Maintenance Supervisor to prioritize maintenance activities based on work priority, equipment, and skill of personnel to ensure a safe, efficient operation * Conducts regular safety meetings, which includes preparing materials, coordinating employees, and presenting information via tool box talks and Take 5 discussions Employee Management * Develops and mentors production employees, which includes: providing resources to increase individual knowledge, conducting regular reviews evaluating performance, working with employees to mitigate opportunities for improvement, and providing cross training opportunities * Sets employment expectations through personal and employee accountability, which is identified as: acknowledging, appreciating, and encouraging employees for appropriate behavior and performance; addressing non-compliant behavior and performance via informal discussions and formal disciplinary action depending on the severity of the employee’s actions as outlined under work rules within the employee handbook; and enforcing company compliance rules to maintain a safe, clean work environment * Initiates and fosters a spirit of cooperation with union members by understanding and following the employee handbook as well as the terms of the collective bargaining agreement and resolving personnel problems by analyzing data; investigating issues; identifying solutions; and recommending actions; confers with management team members to resolve employee conflicts or discipline matters as needed Core Competencies and Skill Requirements:

• Strong understanding of factory production
• Knowledge of raw materials, production processes, quality control, costs,

and other techniques for maximizing the production of sugar and bi-products * Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo

• Knowledge of algebra, geometry, calculus, statistics and their applications
• Excellent understanding of and commitment to safety
• Ability to provide guidance and expert advice to employees and other groups

based on technical, systems-related or process-related topics in regard to safety * Ability to work in a responsible, safe manner by adhering to SMBSC’s safety and housekeeping protocol

• Strong analytical and critical thinking skills
• Ability to gather information by observing, receiving and obtaining

information from all relevant sources * Ability to identify trends, patterns and anomalies with data to draw conclusions and make recommendations for current and future needs * Ability to inspect equipment, structures or materials to identify the cause of errors or other problems and defects

• Excellent communication skills
• Ability to develop constructive and cooperative working relationships with

internal and external audiences and maintain these relationships over time to advance the overall public image of SMBSC * Ability to document information in a logical, sequential manner which includes entering, transcribing, recording, storing and maintaining information

• Ability to maintain high attention to detail
• Strong conflict management and resolution skills
• Ability to handle complaints, settle disputes and conflicts
• Ability to maintain a high level of interpersonal skills to handle

sensitive and confidential situations Required Education and Experience: * 2-5 years of supervisory experience preferred Please note this job description and posting are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change any time with or without notice.