Revenue Operations Manager

Revenue Operations Manager

Chicago, Illinois, United States

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long.

Why Energy CX?

Recession proof industry

Uncapped commission with competitive salary

Entrepreneurial and ambitious culture with a great team oriented environment

Fastest growing energy broker in the country

One of the fastest growing companies in Chicago

Recognized by Fortune and Great Places to Work US

Named on Inc 5000's list of America's fastest growing companies

Compensation

Year 1 Expected Earnings → $130,000 - $170,000

About this Job

Energy CX is hiring a Revenue Operations Manager to build and own the revenue operating system that powers how the company makes decisions, turning fragmented data into a trusted, self-sustaining system for pipeline, forecasting, and capacity planning.

This person will own HubSpot and the broader revenue tech stack, build the metrics and forecasting infrastructure the business runs on, and connect marketing, sales, customer success, and finance around a single source of truth, ensuring the right answers surface before anyone has to ask.

Objectives of this Role

Own and evolve ECX's revenue operating system, including pipeline intelligence, forecasting, and capacity planning, as the foundation for how the company makes revenue decisions.

Own HubSpot and the broader revenue tech stack as the system of record, enforcing data quality standards across the full lead-to-cash lifecycle

Diagnose and anticipate structural gaps in data, process, and cross-team handoffs

Build a metrics layer that runs on its own: pipeline, forecast, and revenue reporting that requires no manual reconciliation

Support GTM enablement infrastructure: comp plans, quota tracking, territory design, and capacity/headcount planning

Daily and Monthly Responsibilities

Maintain revenue data integrity, covering stage exits, ACV fields, pipeline hygiene rules (auto-aging, closed-lost automation), and CRM data quality SLAs

Build and maintain the metrics layer, including ramp time, capacity, GRR, margin change, and other KPIs used across departments

Run pipeline and rep diagnostics, surfacing stale accounts, coverage misses, and conversion red flags proactively

Own forecast and capacity planning, including coverage math, slippage tracking, quota modeling, and reconciling pipeline discrepancies

Administer comp plans and quota tracking, and own/rationalize the broader revenue tech stack

Partner with engineering on data pipelines connecting HubSpot to billing and internal analytics tooling, including ECX's ABEL decision engine

Skills & Qualifications

Required:

5–8 years in revenue operations, sales operations, or GTM analytics at a high-growth B2B company, has built systems and instrumentation from messy data, not just inherited a working one

Deep HubSpot (or equivalent CRM) administration experience, has owned a CRM instance through a growth phase, including field governance and lifecycle-stage design

Strong SQL and comfort working with data pipelines; validates numbers at the source rather than trusting dashboard output

Systems thinker who fixes root causes upstream rather than symptoms downstream, with a strong bias for action

Understands renewal/retention motion on top of new-logo pipeline

Preferred:

Experience with recurring-revenue metrics: CAC, LTV, renewal rate, revenue backlog, weighted average remaining contract life

Ramp, productivity, or capacity analytics experience, has measured or moved a ramp curve before

Experience supporting territory/book design, capacity planning, and headcount modeling with GTM leadership

Background transitioning from a producer role (AE, AM, or CSM) into operations, or experience with post-merger/post-migration data cleanup

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