Operations Clerk

Operations Clerk

JOB-10046815

Anticipated Start Date

June 22, 2026

Location

Houston, TX

Type of Employment

Contract Hire

Employer Info

O ur client is a leader in the industry of providing safe water treatment and sewage services, which is a priority for sustainability of humanity. Many infrastructure expenditures approved by Congress this past year provide job stability for employees that work in this industry. This client hires all full-time associates through temporary agencies, so our roles are typically temp-to-hire. This gives our candidates and the client an opportunity to ensure that this will be a good fit for full time role with their company. They have many locations nationally and there is an opportunity for advancement and provide benefits to their full-time employees. Safety is a priority for this client and they provide training and direction for all employees to ensure they are able to do their job safely.

Job Summary

We are seeking an Operations Clerk to support sales, branch operations, and service teams through effective data management, administrative coordination, customer support, and operational process execution. This role is critical in ensuring accurate documentation, billing, invoicing, order processing, and issue resolution while supporting multiple business units and maintaining high standards of operational excellence.

Job Description

• Assist with the coordination of operational activities and documentation for branch, plant, department, or service center operations.
• Provide administrative support to Operations Supervisors, Operations Managers, and cross-functional teams.
  
• Support the implementation and communication of operational strategies, policies, and procedures.
  
• Help establish and adjust work procedures to meet operational schedules and business requirements.
  
• Maintain accurate operational records and documentation.
  
• Perform non-routine tasks to investigate and resolve customer issues.
  
• Collaborate with internal and external customers to address operational and administrative concerns.
  
• Create and manage orders for quoted projects, service work, and installations within ERP systems.
  
• Handle exception reporting and resolution for non-compliant purchase orders.
  
• Resolve issues received from third-party order processing platforms.
  
• Submit invoices through customer and vendor portals and monitor processing status.
  
• Support customer master data maintenance and workflow activities.
  
• Review, analyze, validate, and cleanse operational and customer data.
  
• Research discrepancies and implement corrective actions as needed.
  
• Identify opportunities to improve processes, service quality, efficiency, and performance.
  
• Recommend operational improvements and assist in implementing best practices.
  
• Execute responsibilities within established Delegation of Authority (DOA) guidelines and company policies.
  
• Maintain compliance with operational procedures and documentation standards.
  
• Support a safe, inclusive, and high-performing work environment.
  
• Provide on-site support to service centers and operational locations as required.
• Shift: 7:30 a m - 4:30 pm

Skills Required

• 3–5 years of experience in operations support, administrative coordination, customer service, order management, or a related business function.
• Experience working with ERP systems required.
• Experience with field service management or CRM platforms preferred (e.g., Microsoft Field Service, Microsoft Dynamics CRM, Salesforce, or similar).
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to research, investigate, and resolve issues independently.
• Excellent organizational and time-management abilities.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across departments and with external stakeholders.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Strong attention to detail and commitment to data accuracy.
• Understanding of general business operations and administrative processes.
• Ability to quickly learn and adapt to new systems, tools, and technologies.
• Commitment to continuous learning and professional development.
  
• Strong teamwork and collaboration skills.
  
• Results-oriented mindset with a high degree of accountability.
  
• Customer-focused approach to problem-solving and service delivery.
  
• Ability to work independently while contributing to team objectives.
  
• Adaptability and willingness to support evolving business needs.

Education

• High School Diploma or equivalent with a minimum of 2 years of relevant experience; or
• Bachelor’s Degree with demonstrated capability in operations, administration, customer support, or a related field.

Pay Rate

• $20 - $24.50 per hour (Compensation will be offered within this posted range based on experience, skills, and market factors)

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.