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Asistente de Back Office / Consultorio (PRN)

Full-time

IMPERIUM TALENT SOLUTIONS LLC

Job Description

Job Description

Buscamos un Asistente de Back Office (PRN) dinámico, organizado y con vocación de servicio para unirse a nuestro equipo quiropráctico. En esta función, trabajarás de manera flexible ("según sea necesario") para cubrir ausencias, periodos de alta demanda o proyectos especiales. Serás responsable de apoyar el flujo clínico diario, garantizar una excelente experiencia para el paciente y asistir al quiropráctico en las áreas operativas y de atención terapéutica de la clínica.

Responsabilidades Principales

  • Atención y preparación del paciente: Recibir a los pacientes en el área clínica, guiarlos a las salas de tratamiento y prepararlos para sus terapias o ajustes.
  • Apoyo en terapias quiroprácticas: Asistir al quiropráctico en la aplicación de terapias pasivas autorizadas (como tracción espinal, terapias de calor/hielo, estimulación eléctrica o ultrasonido, según las regulaciones estatales y la capacitación interna).
  • Gestión de expedientes clínicos: Mantener las notas de tratamiento y los expedientes médicos electrónicos (EMR) actualizados y organizados, garantizando la total confidencialidad bajo las normas de privacidad.
  • Mantenimiento y limpieza: Limpiar y desinfectar las mesas de ajuste y el equipo terapéutico después de cada uso. Mantener las salas de tratamiento ordenadas y con los suministros necesarios.
  • Flujo de la clínica: Monitorear el tiempo de espera de los pacientes en el back office para asegurar un flujo eficiente y minimizar los retrasos.
  • Educación al paciente: Brindar instrucciones básicas y material educativo a los pacientes sobre ejercicios post-tratamiento o cuidados recomendados por el doctor.
  • Apoyo administrativo: Colaborar con el personal de recepción (front office) cuando sea necesario (atención telefónica, agendamiento de citas o cobros).

Requisitos y Calificaciones

  • Experiencia: Mínimo de 1 año de experiencia en un entorno médico, clínico o quiropráctico (deseable, pero estamos dispuestos a capacitar al candidato ideal).
  • Idioma: Bilingüe (Español/Inglés) es altamente preferido debido a la diversidad de nuestra comunidad de pacientes.
  • Habilidades interpersonales: Excelente actitud de servicio al cliente, empatía, carisma y capacidad para trabajar con pacientes de todas las edades.
  • Organización: Capacidad para realizar múltiples tareas en un entorno ágil y prestar atención a los detalles clínicos.
  • Flexibilidad horaria: Al ser una posición PRN, disponibilidad para trabajar días específicos, medios días o cubrir turnos con previo aviso.
  • Educación: Diploma de escuela secundaria o equivalente. Certificaciones en masoterapia, asistencia médica o áreas de la salud son un plus.

Qué Ofrecemos

  • Ambiente de trabajo positivo, saludable y enfocado en el bienestar integral.
  • Horario flexible ideal para estudiantes de áreas de la salud o personas que buscan ingresos complementarios.
  • Capacitación continua en el área quiropráctica y de rehabilitación física.
Vacancy posted 13 days ago
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