Senior Accounts Receivable Analyst

Our client is seeking a detail-oriented Senior Accounts Receivable Analyst to provide temporary support for a high-volume Collections and Payments function. This role will focus on reducing aged receivables, accelerating cash collections, and researching and resolving complex reconciliation issues involving invoices, payments, credits, deductions, and residual account activity.


The ideal candidate brings strong business-to-business accounts receivable experience, advanced Excel skills, and the ability to investigate account discrepancies independently. Priorities may shift between collections and reconciliation activities based on business needs, financial exposure, and portfolio risk.


Key Responsibilities

• Perform targeted collection activities for aged accounts receivable, with emphasis on balances aged 90+ days and higher-risk exposure.
• Research customer account history, invoices, payments, credits, deductions, and disputes to determine causes of delinquency.
• Conduct professional outreach with customers and external partners to obtain payment status, commitments, and resolution plans.
• Prioritize work based on aging, dollar exposure, risk, and likelihood of recovery.
• Research and reconcile outstanding residual documents, overpayments, underpayments, and related account activity.
• Trace transactions to underlying invoices, receipts, credits, deductions, and short or overpayments.
• Identify unapplied or misapplied cash, duplicate transactions, incorrect clearing activity, billing discrepancies, and other account-level issues.
• Determine the appropriate resolution path, including collections activity, cash application corrections, billing updates, credit/rebill processing, write-off review, or further investigation.
• Partner with Collections, Cash Application, Billing, Finance, Sales, Account Strategy, and other stakeholders to resolve issues.
• Maintain complete collection notes, reconciliation documentation, account statuses, and audit-ready support.
• Escalate material balances, disputes, broken payment commitments, and cross-functional blockers as needed.
• Track assigned accounts and reconciliation items through completion and provide regular status reporting on collections, resolved balances, remaining exposure, and key blockers.
• Identify recurring root causes and recommend opportunities to improve collections, cash application, reconciliation, and AR processes.


Required Qualifications

• 3-5 years of experience in B2B accounts receivable, collections, cash application, account reconciliation, or related financial operations.
• Strong Excel proficiency, including PivotTables, XLOOKUP/VLOOKUP, SUMIFS, filters, and analysis of large datasets.
• Experience researching customer payments, invoices, credits, deductions, unapplied cash, and other AR transactions.
• Strong analytical, investigative, reconciliation, and problem-solving skills.
• Ability to manage complex or high-dollar customer accounts and prioritize work according to financial exposure and risk.
• Excellent written and verbal communication skills, including professional customer outreach.
• Ability to work independently, manage a high volume of accounts or transactions, and clearly document findings and recommended actions.


Preferred Qualifications

• Experience with SAP or another enterprise ERP/accounts receivable platform.
• Experience in digital advertising, media agency, ad sales, or a similarly complex billing environment.


Top Skills

• Strong attention to detail
• Advanced Excel and data reconciliation skills
• Clear, effective communication and customer outreach skills