Digital Business Analyst

Overview You’re energized by collaboration, motivated by ownership, and curious about how complex data systems power exceptional customer experiences. You enjoy laughing with your teammates, building trust through empathy, and rolling up your sleeves to solve meaningful problems together. You’re organized, thoughtful, and interested not only in doing the work—but in helping lead it. We invite you to apply and discover a career designed to be different. Room & Board has an excellent opportunity for a Digital Business Analyst to join our Ecommerce & Digital Experience team, reporting to the Director of Web Merchandising. This newly created role supports the team responsible for the presentation, maintenance, and evolution of the online product assortment at roomandboard.com and plays a key role in strengthening the foundation that supports our growing ecommerce business. This position is designed to deepen and expand the team’s technical understanding of the data, systems, and processes required to launch and maintain a complex online assortment. You will partner closely with existing subject matter experts to absorb and grow the team’s knowledge base, help facilitate decisions and next steps, and support prioritization for this team. As ecommerce continues to support a significant portion of company sales and our showroom Design Associates, this role is expected to grow beyond execution into greater ownership of projects and processes over time. You’ll join an experienced, close‑knit team that values empathy, collaboration, and humor. We are open to teaching our technologies and systems—what matters most is curiosity, warmth, strong partnership skills, and a desire to grow while solving complex challenges together. Location 4600 Olson Memorial Highway Golden Valley, MN 55422 Note: This role is hybrid, with a minimum of 3 days per week in the office. We are not considering applications from remote candidates. Responsibilities Serve as a key liaison between ecommerce merchandising, digital experience, data, and technology teams to define requirements, align priorities, and deliver online assortment and shopping path initiatives. Build a deep understanding of Room & Board’s complex product data model and the systems, tools, and processes required to launch, maintain, and sunset products on roomandboard.com. Partner closely with merchandising leaders and specialists to facilitate decisions, next steps, and timelines for assortment changes, helping translate business needs into clear technical and functional requirements. Collaborate with Product Designers, Technical Product Owners, Developers, and Data Analysts to support feature development through requirement gathering, testing, validation, documentation, and launch. Provide production support for data, site code, and image‑related issues, contributing to improved intake, prioritization, and resolution workflows using Jira. Support and grow relationships with software vendors that power the shopping path experience, while gradually taking on greater ownership of projects, prioritization, and cross‑functional processes. Qualifications You exemplify our Staff Member Attributes – Inclusive, Authentic, Work Ethic, Collaborative, and Curious – and are warm, empathetic, engaging, and fun to work with. 5+ years of experience as a Digital Business Analyst, Technical Analyst, or Project Manager supporting data‑ or technology‑driven initiatives. Demonstrated experience working with complex data models and understanding how data and system changes impact the customer and user experience. Experience partnering with software vendors to deliver new features, support ongoing optimization, and participate in structured reviews. Strong interest in ownership, organization, and leadership, with experience leading projects or peers—or a clear desire to grow into broader leadership responsibilities. Excellent written and verbal communication skills, including requirements documentation, stakeholder facilitation, and cross‑functional collaboration. Ability to provide proof of identity and legal work authorization upon hire. Benefits Salary: $95,000.00 – $110,000.00 per year. Benefits: Holistic well‑being focus with paid vacation, 401(k) match, profit sharing, and other perks. Meaningful work: Empowering contributions, pride in everything, and sustainable, inclusive, beautiful impact. Culture of respect: Shared values, supportive teams, all voices heard and celebrated. Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well‑made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability or any other consideration made unlawful by applicable federal, state or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. As an applicant, you have rights under Federal Employment Laws, and your state may offer additional protections. To view applicable laws, visit our partner site. #J-18808-Ljbffr