Orthodontic Treatment Coordinator

Treatment Coordinator

At Gentle Dental, we value our teammate's smile as much as our patient's smile. We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams. We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

Our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! This is a Full-Time opportunity. Benefits:

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2,500 depending on role)

Schedule: This is a full-time opportunity

Pay Information: $19.00 - $23.00 per hour/DOE

Locations:

Gentle Dental Grossmont 5565 Grossmont Center Dr. Suite 459 La Mesa, CA 91942, USA

GD Sorrento Valley 11230 Sorrento Valley Rd. Suite 130 San Diego, CA 92121, USA

Gentle Dental Carlsbad 2620 El Camino Real Suite A Carlsbad, CA 92008, USA

Gentle Dental Vista 1680 S. Melrose Dr. Suite 108 Vista, CA 92081, USA

Qualifications:

• A minimum of 1+ years of front office experience in a medical environment
• 1 year of experience in Ortho
• Computer literate a must (QSI experience is a plus)
• Previous experience presenting Treatment Plans and going over the costs of services preferred.
• Bilingual is a plus.
• Consultative sales experience a plus

Duties & Responsibilities:

• Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
• Monitor each patient's progress to ensure completion of dental treatment plan and report patient status to attending doctor as well as enter and track patient treatment plans in computer system.
• Be knowledgeable in various insurance plans, manuals, exclusions and limitations.
• Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.

Education: High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.