Shop Technician

Shop TechnicianPacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.At Pacific Office Automation, you'll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.We are currently looking to hire a Shop Technician at our office in Phoenix, AZ. This is a mid-high level technician role that requires copier experience.Compensation: $20–$24/hr DOEEssential Job DutiesBuilding and assembling new, demo and/or refurbished equipment for delivery and setup at customer locationsEnsuring accuracy and attention to detail when assembling equipment and handling inventoryPersonal inventory control and organizationCommunicating with shop manager regarding equipment issues, orders, and service needsOrdering parts through internal parts departmentDiagnosing mechanical and electrical malfunctionsManaging personal email inbox and ensuring timely, accurate responsesSupporting warehouse functions as needed; role may involve learning additional tasks (training provided)Providing strong customer service to both internal teams and external clientsAbility and willingness to work occasional overtimeQualificationsMid-level technician experience with a copier background required2+ years of experience supporting office equipmentGood basic knowledge of computers and computer networksStrong administrative skills and comfort working with numbersCustomer service experience requiredTraining and experience with Sharp, Konica Minolta, or other copiers, printers, and fax productsA+ Certification preferredStrong work ethic and consistent work history (no job hoppers)Must enjoy teamwork and communicate well with diverse groups of peopleAbility to learn warehouse operations and support additional tasks as neededBenefitsAdvancement and growth into leadership rolesTeam-player environmentMedical/Dental/Vision/Life insurance plansMatched 401(k)PTO, Vacation, Sick LeaveFSA/HSA Programs$20–$24/hr DOEOur Commitment to Diversity and InclusionPacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.