Premium Customer Experience QA Lead
Revolve Group
A leading fashion retailer based in Cerritos, California, seeks a Customer Service QA Lead to enhance agent interactions and improve customer experience. The ideal candidate will oversee communication standards, provide performance feedback to agents, and identify training needs. Applicants should have at least 2 years in customer service and a High School Diploma. Experience in a retail environment and knowledge of the company's policies will be an advantage. The role offers a dynamic environment where no two days are the same. #J-18808-Ljbffr Revolve Group
Vacancy posted 4 days ago
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