Digital Commerce Portfolio & Operations Director

Role Description

As a Director, Digital Commerce Portfolio & Operations, you will ensure Digital Commerce operates as a cohesive and high‑performing system by owning the operating model across governance, financial discipline, and execution oversight. You will integrate and enable pillar-led domains (e.g., Web, Integrations, Platform) to function effectively while maintaining accountability for their respective strategies, delivery, and outcomes.

You will establish standards, processes, and governance mechanisms that drive transparency, prioritization, and consistency across the portfolio, while supporting enterprise alignment and leadership decision-making. This role is critical in enabling scalable execution, clear investment governance, and continuous improvement across Digital Commerce.

• Establish and run the Digital Commerce operating cadence, including business reviews, investment reviews, and delivery health checkpoints
• Maintain integrated visibility into portfolio performance, including risks, dependencies, and cross-pillar tradeoffs
• Own portfolio-level financial governance, including budget consolidation, forecasting, and variance management
• Lead the Annual Operating Plan (AOP) process by integrating pillar-level plans into a unified portfolio view
• Govern the Business Investment Request (BIR) process to ensure consistency, transparency, and comparability across investments
• Facilitate cross-pillar prioritization and act as decision authority for conflicts related to capacity, dependencies, and sequencing
• Provide executive-level visibility into delivery health, including risks, mitigation plans, and escalation needs
• Ensure governance and delivery models are aligned to the nature of work (product-led, Lean, programmatic)
• Serve as the primary interface with enterprise partners (e.g., IT Finance, EPMO, VMO, Digital CoE)
• Translate enterprise requirements into actionable expectations for pillar leaders while preserving accountability
• Integrate pillar inputs into a cohesive executive narrative on performance, investments, and risks
• Support senior leadership with decision framing, options, and recommendations
• Identify and drive continuous improvement in governance, operating processes, and decision velocity
• Strengthen clarity of roles, responsibilities, and decision rights across the Digital Commerce operating model

Qualifications

• High School Degree or equivalent; Bachelor’s Degree– Information Technology, Computer Science, or equivalent preferred
• 10 years of hands-on experience in system rollouts
• 7+ years of progressive leadership roles in IT
• 3-5 years of experience in Blue Yonder Warehouse Management is preferred
• Experience interacting with and delivering reports to top company executives
• Excellent verbal and written communication skills
• Ability to prioritize tasks and demonstrate a willingness to accept new challenges
• Ability to travel 0-25% of the time

Requirements

• This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
• For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents.
• For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

Benefits

• Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.
• Additional details about benefits are available.

Company Description

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.